Wondering if anyone faced the same situation.

My annual fee only got half waived. 4 years holding the clear card. Just found out that some people rarely use the card but got full waiver. This is not luck but double standard! I use my card quite often, min 1k a month. Don’t talk about 12 times a year, swiping 12 times a month is not even an issue. It’s not about that 40 over bucks but this is unfair due to their double standard. Contacted via live chat, standard answer being given. Until I said I’m filing a complaint with bank negara, they finally tell me that they’ll get an officer to contact me in x working days.

Wanted to know if you’re in the same situation, will you just accept what it is and move on? Most probably your answer is cancel the card, there are a lot of banks offering. Yes, this is what initially I plan to do but I don’t want to tolerate with this double standard.

and citibank has wide range of frequent flyer program for miles conversion

when were you been charged for AF? they rejected your waiver outright?

I was only on my second year so ya

Half is not as bad, those miles are worth 130 bucks (i value miles at 2 cents per mile). a few limo ride you have got your money back.

we don't really know the mechanism

i spent less than 1k on mine but i am only on my 2nd year. so perhaps they only offer 2 years waiver ?

if it bother you so much, just cut and reapply 6 months later. If you can live without the card.

Phew, feel relieved to know that. Because a lot of messages and reminder I thought I was in trouble haha thanks guys

Indeed. I just got my Premiermiles VISA Signature annual fee waived too.

I've been using their CC since the blue clear card and have always got em waive.

The trick is to threaten to cancel the card if they refuse your request. 

Doesn't always work.

just got my p.miles card AF waived this afternoon.. Call in ... talk to CS, request to waive, 1 mins, approved. settle.
but will deduct point which they credited in when they charged the AF.

same for my clear card.

true, the first time i had the clear card, they refused to waive my af for the third year. so i cancelled.

i applied again after few years, they approved it. now they waived the af for the 2nd year, not sure bout the third year

...premier miles left only local ppl access..

Premiermiles card only for international flights . Fly domestic is not entitle for lounge access.

PremierMiles cannot be used in KLIA2 unless you deduct points.
Only KLIA PPL is complimentary.

Regardless, PremierMiles and other Citibank cards don't cover KLIA2.
For VS level, Maybank VS is definitely not high. Only requires 70k p.a.

for the very 1st time i get auto waive of annual fees after so many years using this cc.
some more is auto waive , i hope is true, hope is not get charge dy after call back telling me no such thing

I too received the SMS notification

https://www.citibank.com.my/global_docs/pdf...CARDMEMBERS.pdf

The part I don't understand is RM1 = 60 PremierMiles will become RM1 = 80 PremierMiles. What is this actually?

Absolutely not. The rm1:80 premiere miles means you can convert your premiere miles to ringgit and spend with certain merchant.

E.g if you have 8000 miles, that is as good as rm100 to spend.

I called and requested to get my Premier Miles Card AF waive. The CS called back, and they said current promotion for AF waiver only 50% with 10k bonus credited taking back.

If need full waiver, need to utilize my 20k points. Worth to utilize 20k of my point for RM300 AF (50%).?

Not much. 34k + only.

I just called for AF waiver and got it approved right away. Not a heavy user, primarily on petrol only.

Yes there's many cardholde here able to get full waiver of premiermiles . It might be you dont use that card often thats why they don wanna waive it ?