I wrote an email to VGM to express my dissatisfaction and ask for a formal letter(so far no reply) from VGM that states that they will ensure that my car will be repaired in an orderly manner and will be returned to me in good condition. I am writing here because I want to see if anyone been in my shoes and how they handle it.

I have thoughts of making it big by posting in FB and internet but I talked to a ex staff of Volkswagen. He told me that whenever I send in my car to SC, the form that I signed is to protect the SC against cases like this. So I guess it was well played by the SC and I have no choice but to let them repair it. I am just worried that they return my car but it is not in a satisfactory condition. Or maybe worse like using few months and I realised problems start to come out because it had been in accident.

Well, take note of the damage caused by the accident; if not fixed properly, the consequences should be immediate and not happen "a few months later".

I'm just throwing it out in the open; let's say a rim was damaged, it will not cause your radio to fail, or battery to go flat. While I'm not saying you would jump to such conclusions, I have seen many many many making such ridiculous claims.

Either way, certainly bad luck to have this happen to you. If no reply from VGM, call to follow up. But do not expect a VGM rep to go over to the SC to monitor on progress of repairs for your car. They will simply instruct the SC to work on your car properly; at the end of the day, it is the SC who is responsible for ensuring your car is back to good health.

Well, I guess I have to keep a close look out at the SC then. Was really pissed off yesterday and wrote a nasty email to VGM. Shall see how they response to me. Just called VGM hotline and ask them to response to me asap

Is vw reliable ? Planning to buy the beetle

U ask here all say good, u go Toyota they'll said Camry best & later next door Proton say their power windows now lifetime warranty*

This post has been edited by Error404: Dec 18 2015, 01:38 PM

Well, for a start, my 2.5 years old Golf MK7 never gave me any problems other than some minor rattling sound here and there. Bear in mind that I do not drive my car gently most of the time

This post has been edited by Yapmy: Dec 18 2015, 02:39 PM

I was on the way to office today and the gearbox fails on me. Sigh

This post has been edited by kmasri: Dec 21 2015, 08:11 AM


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Sorry to hear that. Which year was your car manufactured? Did u do the mineral oil recall?

I feel you bro. Hopefully, VGM would resolve your issue asap. Good luck

Mine was 2013. Yes, done the mineral oil recall. If you noticed the mileage is quite low. 40K against 2.5 years of ownership. Long distance distance drive only..

Good news is they'll change the mecha and I can collect it tomorrow evening

Thanks bro. I've anticipated already before purchasing it. So, no frustration whatsoever

Collected my car just now. All good

Guys, sorry to bother y'all, was interested in getting a 2010 Golf GTi MK6.

Anything that I should know about this particular model?

Issues? Fixes?

And I would like to also know how much would a regular service cost and what are the service intervals?

Sorry, am a total muggle when it comes to Volkswagens.

Bro,

That was fast response from VW. Which SC is that?

Hey guys, need your opinion. I'm currently driving an a200 and I'm thinking on changing to vw. So currently deciding between an mk6 golf r or mk7 golf gti. What do you guys think? Based on reliability and maintenance wise

sound like a throttle body problem to me, check the tb condition next service

Nope. Doesnt sound like a problem to me.

Read this -> DSG Game

And learn how the gearbox behaves and why it behaves this way. This article should be a mandatory read for all to-be DSG owners.

This post has been edited by cysun: Dec 26 2015, 03:39 PM

have no experienced with mk6 but mk7 driven for 1year+ not much issues except battery changed once.. service can be range from 500 to 1.3k if not mistaken there is one service which priced at 2.2k ( major ) but i have yet to reach that service clocking for 40k only

personally i'd suggest u to go a45 if u're planning to get new gold gti mk7. the price might be differ but the experience is totally different.. if u're getting a secondhand one. yes go for it i've yet to encounter any problem yet except the bad service centres

Any ideas where to buy the vagcom cables / software?

A45 outside my budget haha

So mk6 golf r or mk7 gti? What's your opinion. Both are second hand.