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after resubmission of port out request from hotlink on yesterday's afternoon, maxis sent me a confirmation request sms at 01:20 morning, and asking me to reply to 07:20 am!

gosh..glad i woke up early and saw the message!

maxis is really playing punk!

umobile more worst need to confirm port out within 1 hour

really? at least it is not unpredictable like maxis.

i remember for porting out from umobile, the sms came shortly after walking out the telco centre, and i was given 6 to 8 hours to respond.

if submission is made in the afternoon, the deadline would fall during the night, so another 10 to 12 hours will be added so that the deadline will be the following day's morning or midday.

most telcos work this way i.e. digi, umobile, tunetalk. prompt and predictable.

i was around sg wang during lunch today. not happy with maxis, i paid a visit to umobile at times sq to port out another hotlink. till now still no sms. let's see if the sms come after midnight or after one week.


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the process of porting out from hotlink (maybe maxis postpaid too) is now somewhat automated.

let say the time of submission is t.

at t+5hours, maxis will send you a confirmation sms requiring you to respond within 6 hours, so the deadline is t+11h. the new sms shortcode number is 20025. previously, it was 23400.

unlike other telcos, maxis doesnt compensate for night time. so be careful when you submit the mnp at the new telco. if you submit in the evening, the confirmation sms will come in the middle of the night and you might miss it.

10 hours after the deadline, ie at t+21hours, maxis will process the mnp request and inform you by sms that they are processing your request. if you have responded to the sms and there is no other issue, your line will be cut off immediately.

This post has been edited by kit2: Nov 18 2016, 05:02 PM

hi guys,

admission: tl;dr.

i want to rehash my service providers around; with existing and new MSISDN being options on the table to be redistributed among family members.

for mnp/conversion ....

(1) celcom postpaid into xpax?

(2) xpax into celcom postpaid?

(3) mnp from maxis/hotlink into celcom as postpaid subline?

(4) mnp from maxis/hotlink into celcom as prepaid?

(5) cooling period between activation and conversion to happen - celcom to celcom

(6) cooling period between activation and conversion to happen - maxis/hotlink to celcom


thanks in advance.

What do u mean by rehash?

switch around. probably maxis to celcom and vice versa. prepaid to postpaid and vice versa. still thinking through, so need to know what is possible combo.

u can try redone free for 1 year data 1GB

Moving to Maxis.


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try and see if you are luckier than me

Guys,

I have requested MNP from Digi to U Mobile yesterday around noon using U Mobile website. Both are prepaid. Until now, I still haven't received any confirmation SMS from Digi. Is this normal?

yes. as fast as 1 hour or as slow up to 5 working days.

Issue solved. Already ported out.

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still waiting for confirmation sms from maxis for my port out request to digi 😅
applied on yesterday morning