Not everyone is privileged to have wide range of choices.

You travel a few places then you will know

happily using celcom - ditched maxis when they say your place no upgrade in near future

after i get this reply from them i switch to celcom as well.
but after few months they upgrade my location with band7 4g from DC-HSPA+ =.= WTH....

anyway still satisfied with celcom

i complainted few times already, even Digi already got 3g coverage already. Maxis still 2G . Lucky change to Celcom

after complain few times thru online chat & call , nw the line finally stable,hahahaha (we shall either it ok or not in future), however, now first 38 plan they switch to 48 and just with 2gb,LOL!!!!!

so in conclusion, you're paying half price of digi and maxis, so its fair and square right ?

haha.

im still stick with my digi, no dare to try celcom basic 38....

haikz.

Can please teach how to get Celcom to fix the line problem? My house inside the line not so good, then always use awhile then no line, wait 5 seconds got line again. keeps repeating

Call them and talk to them.
Ask them a commit date to follow up with you. If they don't call back, you call them.
Just don't give up for 2 weeks, at least.
Don't get mad, they are human trying to work.

I've fixed the coverage for Maxis and Celcom at my area.
I know some friend who fixed their Streamyx line. Yes, imagine Streamyx issue getting fixed. That took him a month.

thanks alexei ... i will call and talk nicely to them, plus follow up

Oh, I didn't say 'nicely', did I? Of course, that would buy you more chances of them to help you.
Good luck man.

For those who are having Celcom network issue in Klang Valley (only KV), please post with the exact location and if possible GPS coordinate from Google Maps.

Issues like drop calls, slow Internet speed and etc.

I'll try to feedback back to someone who has authority and will get our engineers to look into it. I'm not working for Celcom by the way. I don't promise it will be solved but at least will be escalated.

So far I'm having satisfactory speed from Celcom, so appreciate your feedback to improve further.

This post has been edited by fruitie: Aug 12 2015, 11:44 PM

Hi fruitie, I'm Lee, having issue in:

1) Taman Sri Bintang, Kepong - 3.187333, 101.645903
Two month ago, indoor 4G reception is good, 2G/3G mostly no signal, but since one month ago, 2G/3G/4G reception was bad, almost unable to connect.

2) Taman Amansiara, Selayang - 3.271878, 101.647423
3G shown connected with fullbar, but unable to make/receive call/data.

Called customer service before to do some troubleshooting but still doesn't help... Been tried with sim from another telco, both locations reception are fine.

Thanks!

Alright, drafting my email now.

Thanks for the feedback.

Okay.. thank you very much... hope the problem will be solve..
Coz wish to stay with this plan

No issue, the guy values feedback and he always asks for my feedback from time to time.

I have just dropped him an email. Hopefully some good news for you.

Kenanga Apartment, Jalan Wawasan 2/3, Taman Wawasan, Puchong

Indoor cannot get 4G reception, mostly 3G or HSDPA, sometimes(not much) will drop to EDGE.
Biggest problem is always drop line, example I'm browsing internet on phone, suddenly disconnect from network(including normal line), need to wait 5-10 seconds then reconnect line and internet. Happens often which is dam annoying!

Thanks @fruitie

OK, I will try to feedback.

MorGrish666, is there any improvement for you? I will follow up again today since it has been a week already. I know few engineers were assigned for your case.

I ported to maxis adi ✌

Digi line not clear at bangi sekyen 16 any know who can help the line is not strong enought