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 Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee

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Q-C
post Jul 23 2015, 01:28 PM

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best to just disable the voice mail. small matters
spreeeee
post Jul 23 2015, 01:37 PM

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QUOTE(SpikeTwo @ Jul 23 2015, 11:46 AM)
how to get into the OCS>
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register at http://www.celcom.com.my/personal
spreeeee
post Jul 23 2015, 01:38 PM

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QUOTE(Q-C @ Jul 23 2015, 01:28 PM)
best to just disable the voice mail. small matters
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true, wonder how many % of ppls still use voice mail..
vostro78
post Jul 23 2015, 08:37 PM

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I see so many disappointed b38 user here.... Too bad. My case was opposite.happy with this plan since the day I convert over from MAdvance68. My area not network issue ... By plan want to covert another prepaid line to this before 16th July but bz at work so thought nvm . No 3gb but still can enjoy 2gb. Who know end up this plan was close from register .
kit2
post Jul 23 2015, 11:36 PM

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QUOTE(nahtanoj @ Jul 23 2015, 07:31 AM)
For those who travel out of malaysia. Celcom will charge you roaming rates when someone calls you and you happen to be in another country when you did not pick up the call and it goes to voicemail. I find this crazy because maxis and digi does not charge anything when you are out of the country and calls goes to voicemail. They only charge when you call to retrieve voicemail. But celcom charges you roaming rates for all calls that goes into voicemail and again charges you to retrieve voicemail.
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maxis does the same too, at least for hotlink. i was in singapore once, turned on my phone briefly to receive tac for internet banking. after that, loads of spam calls came and went into vm, and i was charged roaming airtime for them. what made me more furious was that my number was inactive and yet deduction to my credit balance could still take place!

all telcos in malaysia suck and they are out to fleece you. mcmc is hopeless. so you just have to find one that sucks less.
kit2
post Jul 24 2015, 12:00 AM

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QUOTE(spreeeee @ Jul 23 2015, 01:38 PM)
true, wonder how many % of ppls still use voice mail..
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not many, but i believe telcos are making lots of profits from unsuspecting subscribers by enabling unwanted service by default.
Dozz
post Jul 24 2015, 12:06 AM

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QUOTE(spreeeee @ Jul 23 2015, 01:38 PM)
true, wonder how many % of ppls still use voice mail..
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I dont like voice mail ~ but with Celcom, no voice mail enable = no missed call notification by SMS...

no choice...><
wkyrichie
post Jul 24 2015, 02:27 PM

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If no voicemail then if u r on the line and someone else is calling u then it will not alert the person calling. Dont even have the engaged sound. Weird
alexei
post Jul 24 2015, 02:57 PM

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I think this thread needs to stop. The TS never replied anything other than updating the first post...
dav3
post Jul 24 2015, 10:14 PM

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i'm frustrate when switch to Celcom... line unstable at all, changing from 3G, H+ and LTE very often.
nahtanoj
post Jul 25 2015, 07:43 AM

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Hey guys gals

I went to http://www.celcom.com.my ang guess what. The first basic 38 plan is no longer there. There is only first elite and basic 85 plan available.
LordSparda
post Jul 25 2015, 02:26 PM

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QUOTE(alexei @ Jul 24 2015, 02:57 PM)
I think this thread needs to stop. The TS never replied anything other than updating the first post...
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To be fair, most of us who complained have probably ported away from Celcom. After calling and complaining three times to Celcom with no change, I'm also going to port out today. Then this thread will probably die, haha.
JJKTP
post Jul 25 2015, 02:36 PM

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QUOTE(LordSparda @ Jul 25 2015, 02:26 PM)
To be fair, most of us who complained have probably ported away from Celcom. After calling and complaining three times to Celcom with no change, I'm also going to port out today. Then this thread will probably die, haha.
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Exactly. I have ported away as well. Once ported, there's no point ranting about the damn Celcom slow internet anymore.
Q-C
post Jul 25 2015, 05:07 PM

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Please use OCS better than call
vostro78
post Jul 25 2015, 08:22 PM

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At Melaka town now. Dono what place is this.luckily got celcom.maxis and digi is weak
Q-C
post Jul 25 2015, 11:07 PM

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True that's why I change to celcom
alexei
post Jul 26 2015, 12:53 AM

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QUOTE(LordSparda @ Jul 25 2015, 02:26 PM)
To be fair, most of us who complained have probably ported away from Celcom. After calling and complaining three times to Celcom with no change, I'm also going to port out today. Then this thread will probably die, haha.
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Imagine you receive calls everyday about customer complains... you think having you calling them will make any difference?
My approach is different. I've even managed to get them to figure out a cell tower problem, and sped up data connection. It definitely took more than 3 days and just a few phone calls...
LordSparda
post Jul 27 2015, 09:17 AM

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QUOTE(alexei @ Jul 26 2015, 12:53 AM)
Imagine you receive calls everyday about customer complains... you think having you calling them will make any difference?
My approach is different. I've even managed to get them to figure out a cell tower problem, and sped up data connection. It definitely took more than 3 days and just a few phone calls...
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Seems to be a lot of effort? I changed to U mobile, within a few hours porting is complete, and I get full reception and max speed, lol.
lee82gx
post Jul 27 2015, 09:51 AM

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I was on Iphone plan and switched to First Basic 38, both celcom. I thought my phone was damaged when I cannot get any data at all.
Same places same times.
Its been over a month now and I'm seriously thinking to just pay more.
Q-C
post Jul 27 2015, 10:27 AM

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your reset your network setting?
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