I think this thread needs to stop. The TS never replied anything other than updating the first post...
Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee
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 Jul 24 2015, 02:57 PM
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#1
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Senior Member
1,879 posts Joined: Jan 2003 From: Medan, ID 
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Jul 26 2015, 12:53 AM
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#2
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Senior Member
1,879 posts Joined: Jan 2003 From: Medan, ID
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QUOTE(LordSparda @ Jul 25 2015, 02:26 PM) To be fair, most of us who complained have probably ported away from Celcom. After calling and complaining three times to Celcom with no change, I'm also going to port out today. Then this thread will probably die, haha. Imagine you receive calls everyday about customer complains... you think having you calling them will make any difference? My approach is different. I've even managed to get them to figure out a cell tower problem, and sped up data connection. It definitely took more than 3 days and just a few phone calls... |
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Jul 27 2015, 07:07 PM
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#3
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Senior Member
1,879 posts Joined: Jan 2003 From: Medan, ID
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QUOTE(LordSparda @ Jul 27 2015, 09:17 AM) Seems to be a lot of effort? I changed to U mobile, within a few hours porting is complete, and I get full reception and max speed, lol. Not everyone is privileged to have wide range of choices. |
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Aug 7 2015, 11:48 PM
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#4
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Senior Member
1,879 posts Joined: Jan 2003 From: Medan, ID
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QUOTE(titanmelvin @ Aug 7 2015, 11:52 AM) Can please teach how to get Celcom to fix the line problem? My house inside the line not so good, then always use awhile then no line, wait 5 seconds got line again. keeps repeating Call them and talk to them.Ask them a commit date to follow up with you. If they don't call back, you call them. Just don't give up for 2 weeks, at least. Don't get mad, they are human trying to work. I've fixed the coverage for Maxis and Celcom at my area. I know some friend who fixed their Streamyx line. Yes, imagine Streamyx issue getting fixed. That took him a month. |
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Aug 12 2015, 01:08 PM
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#5
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Senior Member
1,879 posts Joined: Jan 2003 From: Medan, ID
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QUOTE(titanmelvin @ Aug 12 2015, 12:45 PM) thanks alexei ... i will call and talk nicely to them, plus follow up Oh, I didn't say 'nicely', did I? Of course, that would buy you more chances of them to help you. Good luck man. |
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