I received an SMS on package subscription as below:

"RM0. CRT DIY Package renewed. Next renewal 28/08/2017 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."

I have never subscribed to this package, so please terminate this subscription immediately.
Please disable the voice mail also.

My mobile number is 017 74xxx94

Please be informed that I never subscribed to this package. And your party make it difficult to be terminated.
This action can be described as a fraud or scam. And I have right to report you MCMC.

Hi Maxis. I never subscribed to CRT, but i was always charged for it monthly. I have never been successful to disable it. Can PM me?

Thanks!

Hi danil82,

Please PM us your details for further assistance.

Thank You

hi, please cancel my CRT as well. #131# cannot canel!!! number:0173889960

Hi nopainnogain,

Please DM us your account details for further checking.

TQ

-

This post has been edited by Maxis: Sep 11 2017, 04:18 PM

I want to cancel the unauthorized subscription too. What info to dm ?

You can try this....

*200# > Music > Manage CRT > Delete the CRT

Hi fairylord,

You may PM us your following details for further assistance.

Name:
IC:
Phone number:
Last Topup Amount/Method:

TQ

No credit refund? We've never agree to subscribe in the first place.

This post has been edited by lowlowc: Sep 17 2017, 03:43 PM

Hi lowlowc,

You may PM us your following details for further assistance.

Name:
IC:
Phone number:
Last Topup Amount/Method:

TQ

Sent a PM as well. What's up with subscribing us without our consent? And with auto-renewal to boot! Is that even legal here?

Hi ramjo,

We have PMed you. Do check & revert if you need any assistance to unsubscribe your CRT service.

TQ

hi just got the crt trial. kindly cancel or deactivate it for me asap.

896001140618425129

Hi,

Please DM us yr full name, mobile number, IC number and last top up amount for further assistance.

TQ-Isaac

I received an SMS on package subscription as below:

"RM0. CRT DIY Package renewed. Next renewal 30/09/2017 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."

I have never subscribed to this package, so please terminate this subscription immediately. I will treat this as a scam by Hotlink and will report to MCMC if the subscription not be terminate immediately or my credit balance get deducted.

I have PMed you Maxis & #Hotlink my details.

Your prompt action is much appreciated.

Thanks

This post has been edited by kaylong: Sep 28 2017, 12:54 PM

Hi kaylong,

You may refer to our response in PM

Thank you

WHAT IS THIS?

"RM0. CRT DIY Package renewed. Next renewal 12/12/2017. To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."

Kindly cancel / deactivated this CRT DIY Package. I didn't even subsribe to it and now my balance is deduced by RM3 and the package itself didnt even tell the deduced cost form my balance which is RM3!

My mobile number is 016 89xxx56. Please reply asap or pm me.

I received an SMS on package subscription as below:

"RM0. CRT DIY Package renewed. Next renewal 12/12/2017. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list."

I have never subscribed to this package, so please terminate this subscription immediately. 
Please disable the voice mail also.

My mobile number is 017xxxx728

This post has been edited by haffizshobri: Nov 13 2017, 05:53 PM

Hi,

Please PM us your mobile number, NRIC, last topup amount, last topup channel and Hotlink plan for further assistance.

TQ