Welcome Guest ( Log In | Register )

36 Pages « < 29 30 31 32 33 > » Bottom

Outline · [ Standard ] · Linear+

 Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service

views
     
kaizer_x
post Nov 18 2017, 09:56 PM

On my way
****
Senior Member
637 posts

Joined: Feb 2009


I’m having the same issue
stark4431
post Dec 2 2017, 12:11 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
I will lodge a complain to SKMM, this telco simply subscribe everyone without their consent.

In the message, instruction given is *131# to unsubscribe, but there is no option to do this, this is very unethical to earn money from prepaid users.
stark4431
post Dec 2 2017, 12:13 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
QUOTE(le.fruitcake @ Jul 6 2017, 02:15 PM)
Hotlink/Maxis must have scammed tens of millions of Ringgit from customers over the years by auto subscribing to CRT then auto debiting from our accounts every week/month. This is complete bs. Does anybody know to whom we can lodge a formal complaint? If enough of us complain and highlight what is tantamount of theft on social media, perhaps they will either stop or the police/ a consumer protection organisation will take action on our behalf.
*
Agreed, lodge the complain here:

https://aduan.skmm.gov.my/

Help by sharing this out, else this company will keep continue to suck everyone's money
stark4431
post Dec 2 2017, 12:14 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
QUOTE(muscaa @ Apr 10 2017, 12:28 AM)
Dear all,
You can dial *131# to deactivate the service. Cheers!
*
How? which option in the menu???

Only able to delete CRT, but no way to unsubscribe!
stark4431
post Dec 2 2017, 12:15 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
QUOTE(Dan430 @ May 15 2017, 09:03 PM)
So i see this as a common problem with MAXIS/HOTLINK They force you to subscribe to their CRT even without you activating it!! and Dialing *131# to unsubscribe is not working as it says you are not subscribed to CRT but still every month they deduct RM3.

This is STUPID!! please FIX this BUG!!  icon_question.gif

I NEED TO CANCEL MY STUPID CRT TOO!  cry.gif
*
Lodge the complain here:

https://aduan.skmm.gov.my/

stark4431
post Dec 2 2017, 12:17 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
QUOTE(#Hotlink @ Mar 30 2017, 04:19 PM)
Hi there!

Please PM us your details.

Full name:
NRIC:
Hotlink number:
Last top up amount:

TQ
*
When you subscribe us into this scam, did you ask for the above information and consent from us?

Now we want to unsubscribe from this, you ask for this
stark4431
post Dec 2 2017, 12:19 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
QUOTE(nzai @ Mar 24 2017, 12:49 AM)
Post #516
Hi,
Today I've received a message about auto renewal of CRT DIY Package. I'm also like the others, never subscribe to CRT, and I would like to unsubscribe it.
Thank you
*
Lodge the complain here:

https://aduan.skmm.gov.my/
stark4431
post Dec 2 2017, 12:19 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
QUOTE(usmat @ Feb 21 2017, 11:42 AM)
today i received msg to inform me a renewel of crt diy that i did not subsribedn and deduct rm 3 from my account. i want maxis delete this crt diy  service and refund my money. here my number 0179838076
*
Lodge a complain here:

https://aduan.skmm.gov.my/
stark4431
post Dec 2 2017, 12:20 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
QUOTE(Oscar Kong @ Feb 26 2017, 12:04 PM)
Please cancel mine too! Got automatically subscribed for three months and finally saw this post...
Hotlink please pm me for my phone number and provide me with further assistance for unsubscribing it.
Thank you so very much.
*
Lodge a complain here:

https://aduan.skmm.gov.my/
stark4431
post Dec 2 2017, 12:20 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
QUOTE(catan76 @ Feb 28 2017, 09:15 AM)
Pls help to cancel my CRT.... Never subscribe but charge in my credit.

0124985763
0173779228

Thanks.
*
Lodge a complain here:

https://aduan.skmm.gov.my/
stark4431
post Dec 2 2017, 12:21 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
QUOTE(deepsea @ Feb 28 2017, 10:11 AM)
today i received msg to inform me a renewel of crt diy that i did not subsribedn and deduct rm 3 from my account. i want maxis delete this crt diy  service and refund my money. here my number 0164739230
*
Lodge a complain here:

https://aduan.skmm.gov.my/
stark4431
post Dec 2 2017, 12:23 PM

New Member
*
Newbie
22 posts

Joined: Oct 2017
QUOTE(Maxis @ Mar 4 2017, 03:02 PM)
Hi,

For request for removal of caller ringtone please PM us your full name, mobile number, IC number, billing address and top up amount/ last payment for further assistance. TQ - Isaac

TQ-Isaac
*
Did you request for our information and consent before subscribe us with AUTO RENEWAL???


muscaa
post Dec 8 2017, 04:46 PM

Regular
******
Senior Member
1,223 posts

Joined: Sep 2005
QUOTE(stark4431 @ Dec 2 2017, 12:14 PM)
How? which option in the menu???

Only able to delete CRT, but no way to unsubscribe!
*
*100# -> 6 Entertainment -> 3 Music -> 4 Subscription Services

This post has been edited by muscaa: Dec 8 2017, 04:48 PM
stark1234
post Dec 8 2017, 05:33 PM

New Member
*
Newbie
24 posts

Joined: Dec 2017
QUOTE(muscaa @ Dec 8 2017, 04:46 PM)
*100# -> 6 Entertainment -> 3 Music -> 4 Subscription Services
*
Tried already, always show error in processing your request, pls try again later
shaunkL
post Dec 23 2017, 12:14 PM

Getting Started
**
Junior Member
238 posts

Joined: Apr 2009
Hi, how to disable caller ringtone service?
am_i_rulez
post Dec 23 2017, 02:52 PM

Group: Senior Member
******
Senior Member
1,274 posts

Joined: Jun 2009
From: Batang Berjuntai


Deduct rm3 without anyone consent. Wtf maxis. Are you so desperate of earning money that you end up scamming others. Can't unsubscribe manually. You postpaid package expensive like hell, and your prepaid scam people. You must be happy earning millions from this. I'll report to skmm.
fkinmeng
post Dec 23 2017, 06:14 PM

Look at all my stars!!
*******
Senior Member
6,179 posts

Joined: May 2007
QUOTE(am_i_rulez @ Dec 23 2017, 02:52 PM)
Deduct rm3 without anyone consent. Wtf maxis. Are you so desperate of earning money that you end up scamming others. Can't unsubscribe manually. You postpaid package expensive like hell, and your prepaid scam people. You must be happy earning millions from this. I'll report to skmm.
*
They auto sign you up for the CRT plan?
am_i_rulez
post Dec 24 2017, 09:34 AM

Group: Senior Member
******
Senior Member
1,274 posts

Joined: Jun 2009
From: Batang Berjuntai


QUOTE(fkinmeng @ Dec 23 2017, 06:14 PM)
They auto sign you up for the CRT plan?
*
yes. never sign up before since this number is rarely use, just open whenever need the mobile data.
shaunkL
post Dec 26 2017, 08:55 PM

Getting Started
**
Junior Member
238 posts

Joined: Apr 2009
How to cancel the caller ringtone service ?
shaunkL
post Dec 28 2017, 05:20 PM

Getting Started
**
Junior Member
238 posts

Joined: Apr 2009
QUOTE(#Hotlink @ Sep 4 2017, 04:15 PM)
Hi nopainnogain,

Please DM us your account details for further checking.

TQ
*
Dear Hotlink,

Please cancel my CRT as well.
I do not activate it and have no idea how to cancel it.

Thank you.

36 Pages « < 29 30 31 32 33 > » Top
 

Change to:
| Lo-Fi Version
0.0208sec    0.60    6 queries    GZIP Disabled
Time is now: 29th March 2024 - 09:09 PM