I’m having the same issue
Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service
Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service
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Nov 18 2017, 09:56 PM
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Senior Member
637 posts Joined: Feb 2009 |
I’m having the same issue
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Dec 2 2017, 12:11 PM
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Newbie
22 posts Joined: Oct 2017 |
I will lodge a complain to SKMM, this telco simply subscribe everyone without their consent.
In the message, instruction given is *131# to unsubscribe, but there is no option to do this, this is very unethical to earn money from prepaid users. |
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Dec 2 2017, 12:13 PM
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Newbie
22 posts Joined: Oct 2017 |
QUOTE(le.fruitcake @ Jul 6 2017, 02:15 PM) Hotlink/Maxis must have scammed tens of millions of Ringgit from customers over the years by auto subscribing to CRT then auto debiting from our accounts every week/month. This is complete bs. Does anybody know to whom we can lodge a formal complaint? If enough of us complain and highlight what is tantamount of theft on social media, perhaps they will either stop or the police/ a consumer protection organisation will take action on our behalf. Agreed, lodge the complain here:https://aduan.skmm.gov.my/ Help by sharing this out, else this company will keep continue to suck everyone's money |
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Dec 2 2017, 12:14 PM
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Newbie
22 posts Joined: Oct 2017 |
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Dec 2 2017, 12:15 PM
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Newbie
22 posts Joined: Oct 2017 |
QUOTE(Dan430 @ May 15 2017, 09:03 PM) So i see this as a common problem with MAXIS/HOTLINK They force you to subscribe to their CRT even without you activating it!! and Dialing *131# to unsubscribe is not working as it says you are not subscribed to CRT but still every month they deduct RM3. Lodge the complain here:This is STUPID!! please FIX this BUG!! I NEED TO CANCEL MY STUPID CRT TOO! https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:17 PM
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Newbie
22 posts Joined: Oct 2017 |
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Dec 2 2017, 12:19 PM
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Newbie
22 posts Joined: Oct 2017 |
QUOTE(nzai @ Mar 24 2017, 12:49 AM) Post #516 Lodge the complain here:Hi, Today I've received a message about auto renewal of CRT DIY Package. I'm also like the others, never subscribe to CRT, and I would like to unsubscribe it. Thank you https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:19 PM
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Newbie
22 posts Joined: Oct 2017 |
QUOTE(usmat @ Feb 21 2017, 11:42 AM) today i received msg to inform me a renewel of crt diy that i did not subsribedn and deduct rm 3 from my account. i want maxis delete this crt diy service and refund my money. here my number 0179838076 Lodge a complain here:https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:20 PM
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Newbie
22 posts Joined: Oct 2017 |
QUOTE(Oscar Kong @ Feb 26 2017, 12:04 PM) Please cancel mine too! Got automatically subscribed for three months and finally saw this post... Lodge a complain here:Hotlink please pm me for my phone number and provide me with further assistance for unsubscribing it. Thank you so very much. https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:20 PM
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Newbie
22 posts Joined: Oct 2017 |
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Dec 2 2017, 12:21 PM
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Newbie
22 posts Joined: Oct 2017 |
QUOTE(deepsea @ Feb 28 2017, 10:11 AM) today i received msg to inform me a renewel of crt diy that i did not subsribedn and deduct rm 3 from my account. i want maxis delete this crt diy service and refund my money. here my number 0164739230 Lodge a complain here:https://aduan.skmm.gov.my/ |
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Dec 2 2017, 12:23 PM
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Newbie
22 posts Joined: Oct 2017 |
QUOTE(Maxis @ Mar 4 2017, 03:02 PM) Hi, Did you request for our information and consent before subscribe us with AUTO RENEWAL???For request for removal of caller ringtone please PM us your full name, mobile number, IC number, billing address and top up amount/ last payment for further assistance. TQ - Isaac TQ-Isaac |
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Dec 8 2017, 04:46 PM
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Senior Member
1,223 posts Joined: Sep 2005 |
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Dec 8 2017, 05:33 PM
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Newbie
24 posts Joined: Dec 2017 |
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Dec 23 2017, 12:14 PM
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Junior Member
238 posts Joined: Apr 2009 |
Hi, how to disable caller ringtone service?
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Dec 23 2017, 02:52 PM
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Senior Member
1,274 posts Joined: Jun 2009 From: Batang Berjuntai |
Deduct rm3 without anyone consent. Wtf maxis. Are you so desperate of earning money that you end up scamming others. Can't unsubscribe manually. You postpaid package expensive like hell, and your prepaid scam people. You must be happy earning millions from this. I'll report to skmm.
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Dec 23 2017, 06:14 PM
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Senior Member
6,179 posts Joined: May 2007 |
QUOTE(am_i_rulez @ Dec 23 2017, 02:52 PM) Deduct rm3 without anyone consent. Wtf maxis. Are you so desperate of earning money that you end up scamming others. Can't unsubscribe manually. You postpaid package expensive like hell, and your prepaid scam people. You must be happy earning millions from this. I'll report to skmm. They auto sign you up for the CRT plan? |
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Dec 24 2017, 09:34 AM
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Senior Member
1,274 posts Joined: Jun 2009 From: Batang Berjuntai |
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Dec 26 2017, 08:55 PM
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Junior Member
238 posts Joined: Apr 2009 |
How to cancel the caller ringtone service ?
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Dec 28 2017, 05:20 PM
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Junior Member
238 posts Joined: Apr 2009 |
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