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 Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service

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le.fruitcake
post Jul 6 2017, 02:15 PM

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QUOTE(#Hotlink @ Jul 5 2017, 03:26 PM)
-PMed-
*
Hotlink/Maxis must have scammed tens of millions of Ringgit from customers over the years by auto subscribing to CRT then auto debiting from our accounts every week/month. This is complete bs. Does anybody know to whom we can lodge a formal complaint? If enough of us complain and highlight what is tantamount of theft on social media, perhaps they will either stop or the police/ a consumer protection organisation will take action on our behalf.
le.fruitcake
post Jul 6 2017, 02:16 PM

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Accidental double posting.

This post has been edited by le.fruitcake: Jul 6 2017, 02:17 PM
chemnz
post Jul 7 2017, 01:50 PM

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Hi Maxis. I never subscribed to CRT, but i was always charged for it monthly. I have never been successful to disable it. Can PM me?

Tq
Maxis
post Jul 9 2017, 05:34 PM

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QUOTE(chemnz @ Jul 7 2017, 01:50 PM)
Hi Maxis. I never subscribed to CRT, but i was always charged for it monthly. I have never been successful to disable it. Can PM me?

Tq
*
-PMed-
petercyberson
post Jul 16 2017, 10:41 PM

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Hi Hotlink,

can please cancel my Ringtone CRT DIY Package.

Name: TUNG TECK KXXX

Passport No: E37463XXB

Number: 0142966391

Thank You.



#Hotlink
post Jul 17 2017, 03:22 PM

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QUOTE(petercyberson @ Jul 16 2017, 10:41 PM)
Hi Hotlink,

can please cancel my Ringtone CRT DIY Package.

Name: TUNG TECK KXXX

Passport No: E37463XXB

Number:      0142966391

Thank You.
*
Hi,

Checking shows that your number does not have the CRT DIY active to your number.

TQ


petercyberson
post Jul 17 2017, 08:33 PM

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All right,
Thanks and regards.
ahsan ijaz
post Jul 20 2017, 09:47 AM

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Hi Hotlink ,
I have not subscribed for the DIY CRT service , but somehow keep showing as subscribed.
Kindly help me to deactivate it by sending a PM on the method of deactivating.

Thanks

Maxis
post Jul 20 2017, 03:51 PM

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QUOTE(ahsan ijaz @ Jul 20 2017, 09:47 AM)
Hi Hotlink ,
I have not subscribed for the DIY CRT service , but somehow keep showing as subscribed.
Kindly help me to deactivate it by sending a PM on the method of deactivating.

Thanks
*
Hi ahsan ijaz,

Please PM us your account details for us to further assist you.

Thank You
petercyberson
post Aug 4 2017, 10:59 PM

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Hi Hotlink,

They still charge us 3 ringgit every week.
Please cancel the service and refund us.

TQ.
#Hotlink
post Aug 5 2017, 04:25 PM

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QUOTE(petercyberson @ Aug 4 2017, 10:59 PM)
Hi Hotlink,

They still charge us 3 ringgit every week.
Please cancel the service and refund us.

TQ.
*
Hi petercyberson,

Kindly PM us the details as per below for assistance.

Name:
IC/Passport:
Number:
Last top up amount/ method:

TQ
Skinnybunny
post Aug 11 2017, 10:11 AM

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Hi hotlink,
RM0. CRT DIY Package renewed. Next renewal 09/09/2017. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.
I have received this message few times, I never subscribed to any of this package. Please pm my and refund. Thanks
Maxis
post Aug 13 2017, 03:50 PM

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QUOTE(Skinnybunny @ Aug 11 2017, 10:11 AM)
Hi hotlink,
RM0. CRT DIY Package renewed. Next renewal 09/09/2017. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.
I have received this message few times, I never subscribed to any of this package. Please pm my and refund. Thanks
*
Hi there!

Please PM below details for assistance;

Full name:
NRIC:
Hotlink number:

TQ
emilhong1
post Aug 15 2017, 09:44 AM

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RM0. CRT DIY Package renewed. Next renewal 15/08/2017 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."

wth ? i did'nt subscribe any music package from Maxis, please remove it, and it auto decreasing my money ady!yesterday i check got rm13.13 now become rm10.13!!!
my ic is 960219055291
full name EMIL HONG HENG QIN
phone number 0176890319
emilhong1
post Aug 15 2017, 09:49 AM

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[quote=emilhong1,Aug 15 2017, 09:44 AM]
RM0. CRT DIY Package renewed. Next renewal 15/08/2017 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."

wth ? i did'nt subscribe any music package from Maxis, please remove it, and it auto decreasing my money ady!yesterday i check got rm13.13 now become rm10.13!!!
my ic is 960219055291
full name EMIL HONG HENG QIN
phone number 0176890319
and this mornig i got this message:
RM0. CRT DIY Package renewed. Next renewal 15/09/2017. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.
wtf? please to stop it and refund
Maxis
post Aug 15 2017, 03:46 PM

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[quote=emilhong1,Aug 15 2017, 09:49 AM]
[quote=emilhong1,Aug 15 2017, 09:44 AM]
RM0. CRT DIY Package renewed. Next renewal 15/08/2017 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."

wth ? i did'nt subscribe any music package from Maxis, please remove it, and it auto decreasing my money ady!yesterday i check got rm13.13 now become rm10.13!!!
my ic is 960219055291
full name EMIL HONG HENG QIN
phone number 0176890319
and this mornig i got this message:
RM0. CRT DIY Package renewed. Next renewal 15/09/2017. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.
wtf? please to stop it and refund
*

[/quote]


Hi emilhong1,

There is no more active CRT for your number at the moment. Advisable not to expose your private information as above in public for security purpose. You may edit/delete the post to avoid any unwanted transaction yo your mobile number.

Thank You
densmy
post Aug 17 2017, 05:36 PM

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I do not subscribe too. but i see it in my estatement. i tried goin to *200 found noway to cancel it.

my phone number is 017-70473xx.

pls pm

This post has been edited by densmy: Aug 17 2017, 05:37 PM
densmy
post Aug 17 2017, 05:39 PM

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QUOTE(le.fruitcake @ Jul 6 2017, 02:15 PM)
Hotlink/Maxis must have scammed tens of millions of Ringgit from customers over the years by auto subscribing to CRT then auto debiting from our accounts every week/month. This is complete bs. Does anybody know to whom we can lodge a formal complaint? If enough of us complain and highlight what is tantamount of theft on social media, perhaps they will either stop or the police/ a consumer protection organisation will take action on our behalf.
*
MCMC or SPRM. This looks like a corruption case.

It even looks like a criminal case for stealing public clients $.
djlah
post Aug 19 2017, 03:08 PM

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Hi Maxis/Hotlink,
I do not want both CRT DIY Package & miss call sms notification. plz PM, thanks.
#Hotlink
post Aug 19 2017, 03:26 PM

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QUOTE(djlah @ Aug 19 2017, 03:08 PM)
Hi Maxis/Hotlink,
I do not want both CRT DIY Package & miss call sms notification. plz PM, thanks.
*
Hi,

Please PM us your details as per below.

Full name:
NRIC:
Hotlink No:
Last topup amount:

TQ

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