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 Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service

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zcs
post Apr 16 2016, 12:21 PM

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QUOTE(zcs @ Apr 11 2016, 06:57 PM)
Dear Hotlink, I need assistance to remove the subscription too! I'm very disappointed that this was subscribed without my awareness for both me and my gf!
*
Hotlink & Maxis where have u been? Please respond ASAP to our request! PM has been sent to Hotlink but no reply as of today

This post has been edited by zcs: Apr 16 2016, 12:21 PM
yoshiki81
post Apr 18 2016, 01:34 AM

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MAXIS!!!!

I received SMS on package subscription as below:

"RM0. CRT DIY Package renewed. Next renewal 02/04/2016 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."
Then Deduct RM3 from my credit

"RM0. CRT DIY Package renewed. Next renewal 02/05/2016. Dial *131# or visit www.musicunlinmited.com.my

Then I receive another sms

"RM0. CRT DIY Package renewed. Next renewal 02/05/2016 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."
Then Deduct RM3 from my credit

When I try unsubscribe it told me I never apply for any service

I have never subscribed to this package, so please terminate this subscription immediately.
Please disable the voice mail also.

My mobile number is 012 3***456

Please unsubscribe it

#Hotlink
post Apr 19 2016, 10:45 PM

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Joined: Apr 2015
QUOTE(yoshiki81 @ Apr 18 2016, 01:34 AM)
MAXIS!!!!

I received SMS on package subscription as below:

"RM0. CRT DIY Package renewed. Next renewal 02/04/2016 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."
Then Deduct RM3 from my credit

"RM0. CRT DIY Package renewed. Next renewal 02/05/2016. Dial *131# or visit www.musicunlinmited.com.my

Then I receive another sms

"RM0. CRT DIY Package renewed. Next renewal 02/05/2016 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."
Then Deduct RM3 from my credit

When I try unsubscribe it told me I never apply for any service

I have never subscribed to this package, so please terminate this subscription immediately.
Please disable the voice mail also.

My mobile number is 012 3***456

Please unsubscribe it
*
--PMed--
pc noob
post Apr 20 2016, 11:56 AM

Getting Started
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Junior Member
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Joined: Sep 2009
Hi,

I also wish to unsubscribe the CRT DIY.
Pls pm me
#Hotlink
post Apr 20 2016, 04:21 PM

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Joined: Apr 2015
QUOTE(pc noob @ Apr 20 2016, 11:56 AM)
Hi,

I also wish to unsubscribe the CRT DIY.
Pls pm me
*
--UGPM--
SnoopyWoodstock
post Apr 24 2016, 08:12 AM

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Joined: Apr 2016
QUOTE(#Hotlink @ Jun 16 2015, 05:46 PM)
--PMed--
*
Hi there please assist to cancel CRT
I using *100# but cannot
I have never subscribed to this package, so please terminate this subscription immediately. because it will renew.
serdangonline
post Apr 25 2016, 08:42 PM

Getting Started
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Junior Member
140 posts

Joined: Jan 2009
MAXIS!!!!

I received SMS on package subscription as below:

"RM0. CRT DIY Package renewed. Next renewal 02/04/2016 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."
Then Deduct RM3 from my credit

"RM0. CRT DIY Package renewed. Next renewal 02/05/2016. Dial *131# or visit www.musicunlinmited.com.my

Then I receive another sms

"RM0. CRT DIY Package renewed. Next renewal 02/05/2016 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."
Then Deduct RM3 from my credit

When I try unsubscribe it told me I never apply for any service

I have never subscribed to this package, so please terminate this subscription immediately.
Please disable the voice mail also.

My mobile number is 017 69 11 300

Please unsubscribe it
alicia-l
post Apr 26 2016, 12:23 PM

Getting Started
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Junior Member
145 posts

Joined: Jun 2009
Hi,

I also wish to unsubscribe the CRT Hit


dwifly
post Apr 28 2016, 01:36 PM

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CRT deleted by login to musicunlimited dot com dot my

Music > Caller Ringtone -> Click More>> Under "Be Creative and Have Fun"

click "manage Caller Ringtones" -> Your Caller Ringtones

delete whatsoever there

Mouseover and click "Trash" icon on right hand size

Save

This post has been edited by dwifly: Apr 28 2016, 01:43 PM
Mykneka
post Apr 30 2016, 04:44 PM

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Joined: Apr 2016
RM0. CRT DIY Package will be renewed on 30/04/2016 at RM3 (Excl. GST). To unsubcribe, dial *131#> manage CRT or visit www.unlimitedmusic.com.my


I never subscribe this thing... please maxis my phone number.
0142281737
#Hotlink
post Apr 30 2016, 05:13 PM

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Joined: Apr 2015
QUOTE(Mykneka @ Apr 30 2016, 04:44 PM)
RM0. CRT DIY Package will be renewed on 30/04/2016 at RM3 (Excl. GST). To unsubcribe, dial *131#> manage CRT or visit www.unlimitedmusic.com.my
I never subscribe this thing... please maxis my phone number.
014xxxxx37
*
Hi Mykneka,

As per checking, there is no active CRT in your mobile number.

Thank you

nrw
post May 2 2016, 12:10 PM

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398 posts

Joined: Jul 2014


Hello Hotlink/Maxis

the CRT DIY package has been recently activated for me too. Without my consent.
I find this business model highly questionable if not illegal. After all unworthy of a company like yours. Be so kind and PM me to receive my mobile number so you can take care of cancelling it.

Thanks.
Maxis
post May 2 2016, 03:52 PM

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Joined: Apr 2015
Hi there,

For any CRT related requests, do PM us your details as per below for further assistance.

1) affected mobile number
2) account owner's full name
3) NRIC

Thank you.
Superman7
post May 5 2016, 11:21 PM

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Joined: Jan 2003
got the same CRT DIY crap!
did not subscribe.
Hotlink, pls pm me asap to fix it!
bananaking
post May 6 2016, 01:34 PM

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Joined: Sep 2008
Post expired. Privacy.

This post has been edited by bananaking: Aug 20 2016, 05:48 PM
Superman7
post May 6 2016, 10:00 PM

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Joined: Jan 2003
QUOTE(Superman7 @ May 5 2016, 11:21 PM)
got the same CRT DIY crap!
did not subscribe.
Hotlink, pls pm me asap to fix it!
*
Still no PM
rkl00102
post May 13 2016, 12:31 PM

New Member
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Newbie
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Joined: May 2016


Hi, I would like to cancel this leech CRT service as well... Kindly pm me for the method. Thanks.

bangwall.gif
#Hotlink
post May 13 2016, 05:18 PM

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*******
Senior Member
2,354 posts

Joined: Apr 2015
QUOTE(rkl00102 @ May 13 2016, 12:31 PM)
Hi, I would like to cancel this leech CRT service as well... Kindly pm me for the method. Thanks.

bangwall.gif
*
--PMed--
Huang1989
post May 15 2016, 08:41 PM

New Member
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4 posts

Joined: Sep 2011


Please unsubscribe my CRT DIY package , I have never subscribed to this package, so please terminate this subscription immediately. And my voicemail . Thanks

012 - 7339510
ChinWY
post May 17 2016, 02:02 PM

On my way
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Senior Member
633 posts

Joined: Jan 2012
I receive the same carp.. what is Maxis trying to showcase. I only found out after being inform by a friend asking me why I have installed some crappy tunes on my phone..

Strongly advice Maxis to remove it from my phone immediately..

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