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Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service
#Hotlink
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Apr 2 2016, 05:24 PM
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QUOTE(hellonhihi @ Apr 2 2016, 01:41 PM) I received an SMS on package subscription as below: "RM0. CRT DIY Package renewed. Next renewal 02/05/2016 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com." I have never subscribed to this package, so please terminate this subscription and Please disable the voice mail also thanks My mobile number is 017xxx8848 Hi, Upon checking, CRT DIY is not active. Do contact us if you still been charged for it. TQ
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dav668
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Apr 2 2016, 06:45 PM
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hi hotlink, can you please terminate/cancel my DIY CRT Package. it has been deducting my credit balance. my number is 017xxx978.
This post has been edited by Maxis: Apr 4 2016, 05:38 PM
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LindaH
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Apr 4 2016, 12:44 PM
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New Member
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I have received the same message from Hotlink & fee deducted from my balance for the crt diy package which I did not subscribe to or want. Please cancel this subscription , do not renew on 4/5/16 as the message states, & kindly refund the charge already deducted. My number : 0111x89 Thank You
This post has been edited by Maxis: Apr 4 2016, 05:43 PM
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Maxis
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Apr 4 2016, 05:40 PM
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QUOTE(dav668 @ Apr 2 2016, 06:45 PM) hi hotlink, can you please terminate/cancel my DIY CRT Package. it has been deducting my credit balance. my number is 017xxx978. Hi, CRT cancelled. Thank you.
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Maxis
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Apr 4 2016, 05:49 PM
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QUOTE(LindaH @ Apr 4 2016, 12:44 PM) I have received the same message from Hotlink & fee deducted from my balance for the crt diy package which I did not subscribe to or want. Please cancel this subscription , do not renew on 4/5/16 as the message states, & kindly refund the charge already deducted. My number : 0111x89 Thank You Hi LindaH, CRT cancelled.  The charges are valid as there will be SMS before the renewal to inform u on this. Thank you.
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adamisme101
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Apr 4 2016, 10:37 PM
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Getting Started

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QUOTE(#Hotlink @ Mar 25 2016, 09:48 PM) Hi adamisme101, We have deactivate the CRT from your requested mobile number. Thank you What about the voicemail? Could you please disable that as well. The ringing time before the call enters voicemail is freaking short...
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#Hotlink
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Apr 5 2016, 10:34 AM
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QUOTE(adamisme101 @ Apr 4 2016, 10:37 PM) What about the voicemail? Could you please disable that as well. The ringing time before the call enters voicemail is freaking short... Hi adamisme101, Voicemail service has been removed from your number. Regards
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konodragon
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Apr 5 2016, 03:25 PM
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New Member
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Hi, got CRT DIY renewal message . I never subscribe it and never ever want to subscribe it. Can you assist me to remove/unsubscribe this service? My hotlink mobile number is 017-XXX1217. Thank you.
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#Hotlink
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Apr 5 2016, 06:01 PM
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QUOTE(konodragon @ Apr 5 2016, 03:25 PM) Hi, got CRT DIY renewal message . I never subscribe it and never ever want to subscribe it. Can you assist me to remove/unsubscribe this service? My hotlink mobile number is 017-XXX1217. Thank you. --UGPM--
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kmrdeva
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Apr 6 2016, 02:33 PM
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Hi there,
Can you help disable CRT subscription for my 3 hotlink numbers?
012-4xxxxxx 012-5xxxxxx 012-6xxxxxx
All registered under my name - xxx.
Thanks in advance. Info in my PM to you.
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#Hotlink
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Apr 6 2016, 03:41 PM
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QUOTE(kmrdeva @ Apr 6 2016, 02:33 PM) Hi there, Can you help disable CRT subscription for my 3 hotlink numbers? 012-4xxxxxx 012-5xxxxxx 012-6xxxxxx All registered under my name - xxx. Thanks in advance. Info in my PM to you. --PMed--
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konodragon
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Apr 6 2016, 06:09 PM
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New Member
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Hi, got CRT DIY renewal message . I never subscribe it and never ever want to subscribe it. Can you assist me to remove/unsubscribe this service? My hotlink mobile number is 017-XXX1217. Thank you.
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konodragon
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Apr 6 2016, 06:11 PM
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New Member
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QUOTE(#Hotlink @ Apr 5 2016, 06:01 PM) Have u help me to unsubscribe this CRT diy package? If didn't...please kindly do that as soon as possible
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#Hotlink
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Apr 7 2016, 10:49 AM
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QUOTE(konodragon @ Apr 6 2016, 06:11 PM) Have u help me to unsubscribe this CRT diy package? If didn't...please kindly do that as soon as possible --PMed--
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kmrdeva
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Apr 7 2016, 01:55 PM
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QUOTE(#Hotlink @ Apr 6 2016, 03:41 PM) TQ very much.
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zcs
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Apr 11 2016, 06:57 PM
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Getting Started

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Dear Hotlink, I need assistance to remove the subscription too! I'm very disappointed that this was subscribed without my awareness for both me and my gf!
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xenothrix
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Apr 12 2016, 11:31 AM
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PMed you.. but no respond. No way to delete the package from *100# as well.... Please assist to remove as fee charged without my confirmation.
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zXc.Bubbles
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Apr 13 2016, 06:13 PM
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New Member
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Hello.
CRT DIY message can't unsubscribe.
Need help unsubscribing from this ridiculous service for my wife @ 011-23080215
Thanks
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valen_c
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Apr 15 2016, 04:03 PM
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New Member
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Never subscribe CRT and not able to unsubscribed now. Every month deduct my money.
Is hotlink cheating? Only RM3 also want to cheat from consumer?
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osmon
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Apr 16 2016, 09:48 AM
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New Member
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Dear Maxis/Hotlink Please help to unsubscribe CRT DIY Package for my number,
0173015318 which I never subscribe!!!.
Thanks
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