Statistics lie. Everyone knows that! Numbers can be manipulated to lie. Lets say a Mafia statistics study came out in 3 different countries...
In Brazil, they say Italy has highest % of mafia / population.
In Italy, their study claim China is the mafia king.
In China, they claim Afghanistan.
Are you to say these 3 reputable (assuming...) studies are all wrong? Partly. Maybe the Brazilian study is referring to mafia:population ratio

And the Italian study is referring to number of TOTAL mafias and the China study is referring to the net impact of mafias, and the severity.
BSA's numbers might be partly true, but if you think about it, we should think in terms of % of pirates / % of population, because that's what ultimately determines congestion and saturation. To put simply, imagine this:
PRETEND that in China, there are 1000 net users (sample size). All 1000 of them are office workers who go to Cybercafes and all they do is chat on MSN. The measured usage per month, 10GB for everyone per month. 10GB/month is good enough for China.
PRETEND that in Malaysia, the study take 1000 users, this time from LowYat forum. We download all the shyt there is on BT. We need at least 10GB down a day per member! Shove out the calculator and you'll see that's 300 Tera! (40 times more!)
This sort of surveys take samples, so its not a true reflection. You need to use your analytical and logical skills when coming to conclusions when looking at data sets.
malaysia has 0.025 b people. There are 6 b people. Do the math. Of course we'll need to connect to the world to get our "stuff". I can't tell you what i'm DL now, but I see about 40 peers. About 7 of them are Malaysians. If your statistical analysis is right, 17.5% of P2P users in world are Malaysians (!) And you know its not true. And it does not mean Timbuktu or Australia doesn't use P2P because they're not on my peerlist.
RM 88 is only about US$25. Seriously, how much b/width can you get for that money? The only way is to oversubscribe / commit lah! Think of all the external and operating costs associated with running an ISP, and I'd dare say that only US$2.50 of our fees is budgeted for international pipes. Ok, lets collect 2,000 lowyat members and with this US$2.50 each , go to Cogent, Global Crossing, Level 3 and tell them "Hey dudes, we want 2 Gbit bandwidth to feed our Torrent-lust".
US$5,000 buys a 0.1 Gbit pipe at best, and you gotta transport the bandwidth from U.S. or Jap, or SG to Malaysia, further additional costs to light up the fiber.
Its nice to have network specialists looking at the network. If TM decides to do this, (*and I'm sure they have), they will disable / pretend a network maintanance on the bottom 90% of Streamyx bandwidth users and only let the top 10% users connect to the network to stress test. I'm sure even with our multi-gigabit international bandwidth capacity, they'll see their graphs at 90-95% utilisation, even with 90% of Malaysian Streamyx subscribers DISABLED! Haha, that's how serious it is. Ok, so the techies found out, they have their meetings, what can they do? Since you have CEO / management experience, especially in Network some more, go help them kautim lah! Talk is easy, actions are a different ballgame altogether!
Responsibility? Monopoly provider? Who is to say Microsoft is wrong, if Uncle Bill decides to sell everything to Steve Jobs for US$1 and retire a happy life? Microsoft will chap-lup (close shop) and 80% of the world's computer users will be left in the dark? Is Microsoft socially irresponsible? Maybe. Are they wrong? OF COURSE NOT! They are not your slaves ok?? You don't pay them RM 88 so that they MUST sell you expensive international bandwidth at peanuts!
IASP or whatever crap that is, yes its nice on paper. Emron, Mc Donald's, almost everyone has this similar crap about their policy and vision and shyt. SO what? Doesn' mean Emron is clean. Doesn't mean Mc Donald's REALLY REALLY comply with their standards. This is a sinful world, i mean, there's no perfection.
Haha, you'll be surprised on how many lawyers pirate stuff. I personally know many, and yes.. they buy their $10 DVDs along teh pasar malam as well. The cops too, we are Malaysians, we pirate! The problem gets worse as we are so cheapskate that we need to download it via Torrent. The net is meant for education, information and exchange of information (communication), it has turned into a piracy trading den! The problem is particularly worse in Malaysia. That's it.
You're probably a network engineer. I understand your frus. Administering 100s of users with a 4mbit corporate pipe (at best) and all of them want fast download speeds. Amatuers!! If a company in the U.S. has 100s of employees, they'll call up Cogent or Level 3 and get a 100mbit company line (specially for downloading big files) for a mere US$1000/mth, peanuts compared to what TM has to pay for bandwidth.
Btw, I never mentioned you're a schoolboy. Sorry if you perceived that way and I've offended.
May I suggest using EventID 4226 patch? Regular Windows XP updates will cause max connections to be limited to 10 (even though you have hacked it earlier). Otherwise try updating your modem and router's firmware to hack it to enable more simultaneous connections. Just a suggestion.
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I like DSL, those other technologies you mentioned are not suited to me, I liked Streamyx and will again once it is fixed.
See, its like I've just bought a Ferrari and bashing it kaw-kaw! Compain that top speed is only 250km/h, suspension too stiff, steering too heavy, braking not responsive, interior looks cheap, legroom insufficient... BUT WE ULTIMATELY LIKE IT, and WE DON'T WANNA BUY A TOYOTA OR SOME OTHER SHYT CUZ ITS "NOT SUITED FOR YOU". hahaha, irony isn't it? I'm not saying Streamyx is as good as Ferrari for ISPs, but you get the point. Its easy to point mistakes, and when we're enjoying the 100KB/s for years, we never complained a bit!
I'm into Finance. So I'll be making Financial decisions when I graduate. Marketing doesn't interest me. But I appreciate your good wishes.
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1. Refunds for all customers due to TM Net not providing the service they promised.
2. Revamp of all unlimited packages to introduce download caps. This would mitigate any spikes in demand for download bandwidth and eliminate the need for throttling Streamyx users.
3. Upgrade their network and put in place safeguards, so that this over selling does not happen ever again.
Yupp... Ferrari refunding your RM 4 mil because it doesn't live up to your expections

It sucks when we can't do anything. But as per topic, Download Caps are the way to go!