up to you whether want to believe or not!

Hi guys, what is LTE Voice? Is it like VoLTE from other country? I saw there's the "LTE Voice" thing on Celcom plans.

How do I enable it?

Directly from Celcom's website.

https://www.celcom.com.my/personal/plans/basic38

anyone know how to purchase extra data?

https://www.celcom.com.my/personal/plans/fi...d=1427827902913

meh. hope they would ve something like 2 or 3 gb.. but..

But of course, what did I expect from Celcom. No Internet data while I was shopping in Sogo today. Sure it was crowded and MAYBE it's due to the volume of users, but really, it was either no connection at all or EDGE. I only got a connection when I was inside Uniqlo's changing room

sometimes i've only got EDGE connection even in KL, outside mall area.

very disappointed in celcom's data. it's been a month and still the same. can't wait to jump back to maxis IF they ever introduce a similar plan

been using Celcom UOX prepaid previously, never encounter such issue.

Ported to Basic 38, dapat EDGE aje..itu pun sometimes got 3G connection on phone, but website takes longer time to load, whatsapp take times to sent out.

for the whatsapp issue, sometimes its a blessing for me......lol ":p

but kinda annoying la..

sogo only got digi line .certain floors only have celcom line quite spotty

I encounter this very strange issue

ported from Maxis to Celcom recently, pop in the sim card into HTC Desire Eye, the browsing on the phone was terribly slow and have to reload 3 times to get it loaded properly. Whatsapp and chatting apps are fine, CoC also load slower.

however when I use the phone as a wifi hotspot, and my laptop connected to it, the page can load reasonably well, despite it is a 3.5G connection.

never encountered this problem when was with Maxis before

Siapa yang tak suka Celcom tuh boleh port out! Senang saja! When more and more users port out! Celcom line would be faster!

probably due to huge surge of demand, that is the reason la kot..

How true is this? Have you personally tested with two phones? One is Basic 38, the other XPAX.
I have this hunch that Celcom has intentionally crippled the Basic 38's connection because it is not profitable to give these users full access to its network and they might think they have compensated by giving these users 3GB of Wifi.


One of my family member actually subscribes to one of the Elite postpaid plan on Celcom and he has very good to superb connection throughout Malaysia, even in KL while my Basic 38 is barely useable at times.
I haven't extensively tested this but I should. But if is true, Celcom can't do this to its customers without openly saying anything even in its T&C. It'll be considered outright deception if true.

last time i chat with them they say APN issue with my phone and i was like, "ehhhh...."

My celcom connection very good leh... This month used 4GB plus.. Travelling around jb, seremban, and kl. Didn't see any slowness even in megamall.

tried *111# or whatever the number is, setting is not available for M8 and i was like etf. then i had the chat with customer service. both didn't help at all
so i said to myself, fck it. useless POS. gonna just have to bear with it

Umobile more cheaper

yep celcom basic 38. i duno man, i baffles me too. imo, celcom has the widest coverage for calls and sms only. for data, can't beat maxis. maxis is far more reliable