you can request for relocation to address that don't have unifi/maxis infra. then you can terminate without penalty. but need to provide them utilities bill as a prove.

in my house (old condo), its only have VDSL which maximum 30mbps only. but TM offer to their customer to upgrade to fiber (TM bear the cost). its not applicable to maxis customer. so i did the above trick and today my house can use unifi with fiber 100mbps.

cause my unifi 800 mbps
they charge me rm 309
for me is super expensive
thinking change to maxis

guys my friend tell me maxis ISP
keep on dc
is it true?
i thinking to get the 500 mbps

for the 1st month only... if 100mbps for rm89 the ofc yes...

interesting... upgrade and downgrade don't need contract(unless need to change router)

joshHD, for Astro IPTV/astro&broadband, any upgrade(to the speed) will require a contract right also what about switching from Astro internet plan to maxis plans?

What about upgrading plan in astro IPTV/Astro & broadband?

any upgrade in Astro will restart your contract?

😅, it seems like "here at Astro, we would like to welcome you with great deals, great saving with some well-hidden  "

Looks like I'm going to stick to Astro IPTV 30 Mbps for now then(no way to move up or down already).... Any move will incur 24 months contract, to switch from astro I guess just call Astro to transfer to maxis?

Want to ask.....

Do you all having maxis line super slow when nearing 9pm~12am.... youtube become not able to jalan smooth... need down until 144~240 only can smooth.. same for home fibre and maxis 4g... kedah area...

i just installed a new maxis fiber 30Mbps.
speedtest using https://speedtest.maxis.com.my/page1.html get around 29.x to 30Mbps on wifi.
that's normal.
using Lan cable, consistently 28.5Mbps.
i ask maxis y is like that.
they said it's normal that wifi average ~30Mbps, while cable is ~28Mbps

Ahh. The CSO not technical person lol. At 30mbps shouldn't be an issue on Lan even on a lower end pc since the CPU isn't stressed much. Try a different cable? Or a different device for lan. Windows is known to constantly use bg data for various stuff. If you have a Linux based device that might show the better result.

probably.
but the CS answer really wtf.
actually i call to request public ip, might as well ask only.

Hi Guys... need some advice here.

I recently changed my internet from Maxis Astro bundle to a standalone one because my parents decided to cancel Astro.
I applied for the Maxis home fibre, they sent some technician to install with a new router.
It's been a month, and I felt that the connection gets disconnected intermittently - because I am still working from home I can tell that my internet disconnected as my VPN will have a pop up that it is disconnected and reconnecting.

I called Maxis, they sent someone over.
The technician said there is nothing wrong with my internet, but my disconnection issue is probably my room is not near the router.
He explained that I never experience in the past as now we have 5g signal, so there could be interference as there are 2 signals being transmitted (2.4g and 5g)
He suggested me to get wifi booster to get a better signal.

I did some reading on wifi extender, mesh network, and also get to know that routers may also affect the connection.
So I would like to ask if anyone had similar issue, and what would be the best solution?

TL/DR version:
I experience intermittent disconnection using Maxis home fiber plan.
I stay double story, router installed in living room. My room is on 1st floor far behind.
Maxis technician suggest wifi extender - wanna ask if you had similar issue and your suggested solution.

There are only my parents and I at home, I don't really need very canggih solutions as they are not very tech-savy. I just need to work with smooth internet in my room.
In case you suggest me to work closer to the router, my job requires some privacy and my router is installed near the TV.

Any comments is very much appreciated.   

Before you follow others' suggestions to change the router, try to set the DHCP lease time in the C5v first.  Default 60 mins, try to extend to max 2880 mins and see if that helps alleviate the dis-connectivity problem first.

Reading so many bad reviews on Maxis Fibre - was contemplating to migrate from Unifi to Maxis because of the monthly rebate + contract cash back termination for my current Unifi plan.

Bummer indeed

Hi All ,

Just want to ask some advice ,

Recently i juz upgraded my broadband to maxis one prime package consist of home broadband and data for phone , im having problem with my backup dongle, after test i cannot connect to internet, after some checking with maxis its revealed that my current sim card serial numb (for backup dongle) are not telly with the registered under my name in Maxis system , it is belong to another people. When i confront maxis installer, he keep giving me excuses and keep said about he give loan to another people, and he promise me to find back sim card with same serial number, i suspect installer are dishonest, where should i report this matter ?

Maxis's international routing is totally in the mess now.

The IPv4 routing path to some SG servers now starts from Cyberjaya(NTT MSC)-> HK -> US -> SG via Cogent

M247 (AS9009)
IDC Frontier Japan (AS4694)
Singtel (AS7473)

No doubt Maxis's main international bandwidth provider is NTT Asia. But it's connectivity now to Japan is very lousy getting even worst for the past few weeks.

Try write to Multimedia ministry and your ADUN rep.

During Gorbind era, internet is classified as essential services.
Just imagine if one day TNB tells you your house electricity will be cut in a month, ask you to use generator onwards. Or Air Selangor wants you to dig your own well.

All you need is a pegawai from somewhere tells Maxis CEO >> "Maintain the ADSL there,  or pull fiber."
Never try never know.

However if you have accepted their proposed alternative then different story... by all mean stay quiet.

Just cirious, where does Maxis plug the VOIP phone to? The mesh unit, or ?

Me
1yr aldy so far so good