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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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huruhara
post May 1 2011, 04:39 PM

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hi experts,

my pc auto restart after 2mins, 10mins, 30mins or 60mins it depends. i've unticked at startup n recovery ---> auto restart. when auto shuttingdown, no msg, warning or Bsod. this happened in normal or safe mode. scanned using symantec endpoint wit latest defination, done, nothing found.
what should i do? pls help,

pc spec:

win xp sp2
3gb ddr2 ram
amd athlon x2 5600
mobo gigabyte s series
gigabyte 8600 gts
250gb sata hdd, new hdd, new Os
dvd combo

This post has been edited by huruhara: May 1 2011, 05:00 PM
aZw@n
post May 1 2011, 10:23 PM

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@tthm

i didnt OC my rig.. from ur reply and my research,its really ram and/or voltage..since the prob was narrowed down to those, ill try to test both my mem stick when i got the time. thanks for the helps =D
tthm
post May 2 2011, 04:01 PM

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QUOTE(leohammerd @ May 1 2011, 04:05 PM)
here is the image.. is it this pic that u talking about??

http://img42.imageshack.us/i/unledyo.jpg/
*
No, that's the task manager screen shot.

You may need to run Memtest or Windows Memory Diagnostic to test your system RAM for failure.


Added on May 2, 2011, 4:09 pm
QUOTE(huruhara @ May 1 2011, 04:39 PM)
hi experts,

my pc auto restart after 2mins, 10mins, 30mins or 60mins it depends. i've unticked at startup n recovery ---> auto restart. when auto shuttingdown, no msg, warning or Bsod. this happened in normal or safe mode. scanned using symantec endpoint wit latest defination, done, nothing found.
what should i do? pls help,

pc spec:

win xp sp2
3gb ddr2 ram
amd athlon x2 5600
mobo gigabyte s series
gigabyte 8600 gts
250gb sata hdd, new hdd, new Os
dvd combo
*
Your symptom may refer to a number of issue such RAM, motherboard, PSU, overheating and/or malware issue. If possible, please run a quick scan with an updated Malwarebytes Anti-Malware to confirm there are no infection.

Please attach all your minidump files from your system here for a better understanding of your issue. It should be commonly found under Windows folder with a folder name Minidump.



This post has been edited by tthm: May 2 2011, 04:09 PM
huruhara
post May 2 2011, 05:09 PM

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QUOTE(tthm @ May 2 2011, 04:01 PM)
No, that's the task manager screen shot.

You may need to run Memtest or Windows Memory Diagnostic to test your system RAM for failure.


Added on May 2, 2011, 4:09 pm
Your symptom may refer to a number of issue such RAM, motherboard, PSU, overheating and/or malware issue. If possible, please run a quick scan with an updated Malwarebytes Anti-Malware to confirm there are no infection.

Please attach all your minidump files from your system here for a better understanding of your issue. It should be commonly found under Windows folder with a folder name Minidump.
*
bro, i've change mobo but still auto shutdown. i cant find my minidump in c:/windows is it hidden?

This post has been edited by huruhara: May 2 2011, 05:09 PM
SuperMilkshake
post May 2 2011, 06:51 PM

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hey

getting random blue screen errors after getting a uni fi connection in the house

here's what's on the blue screen;
***stop 0x40000080 (0x864ED718, 0X8563E2B0, 0x8584EF68 0X00000001)

and here's the error signature;
BCcode 40000080 BCP1 : 8657C9D8 BCP : 859C6F68
BCP4 : 00000001 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

trying to download the windows debugger (WinDbg) but a another crash occured, trying again at the moment

will appreciate any help given really thanks

This post has been edited by SuperMilkshake: May 2 2011, 06:52 PM
leohammerd
post May 2 2011, 09:00 PM

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QUOTE(tthm @ May 2 2011, 04:01 PM)
No, that's the task manager screen shot.

You may need to run Memtest or Windows Memory Diagnostic to test your system RAM for failure.


Added on May 2, 2011, 4:09 pm
Your symptom may refer to a number of issue such RAM, motherboard, PSU, overheating and/or malware issue. If possible, please run a quick scan with an updated Malwarebytes Anti-Malware to confirm there are no infection.

Please attach all your minidump files from your system here for a better understanding of your issue. It should be commonly found under Windows folder with a folder name Minidump.
*
well... no error are detected after the memory diagnostic test.. um do u have other way??
thx again..

This post has been edited by leohammerd: May 2 2011, 09:03 PM
tthm
post May 3 2011, 09:15 AM

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QUOTE(huruhara @ May 2 2011, 05:09 PM)
bro, i've change mobo but still auto shutdown. i cant find my minidump in c:/windows is it hidden?
*
You may want to test your system RAM for issue and proceed to check your components for overheating / in-compatibility. As for the Minidump, please refer to page 1 of this thread on how to check or enable the function.

QUOTE(SuperMilkshake @ May 2 2011, 06:51 PM)
hey

getting random blue screen errors after getting a uni fi connection in the house

here's what's on the blue screen;
***stop 0x40000080 (0x864ED718, 0X8563E2B0, 0x8584EF68 0X00000001)

and here's the error signature;
BCcode 40000080 BCP1 : 8657C9D8 BCP : 859C6F68
BCP4 : 00000001 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

trying to download the windows debugger (WinDbg) but a another crash occured, trying again at the moment

will appreciate any help given really thanks
*
Would it be possible to upload all your minidump files here as according to page 1 of this thread?


QUOTE(leohammerd @ May 2 2011, 09:00 PM)
well... no error are detected after the memory diagnostic test.. um do u have other way??
thx again..
*
Please upload all your system minidump files here for checking.
SuperMilkshake
post May 3 2011, 09:49 PM

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QUOTE(tthm @ May 3 2011, 09:15 AM)
Would it be possible to upload all your minidump files here as according to page 1 of this thread?
manage to get the latest one so here it is;
http://lix.in/-9a54e0
i appreciate the help

there's also the a txt in the attachment

This post has been edited by SuperMilkshake: May 3 2011, 09:50 PM


Attached File(s)
Attached File  minidumpanalysis_03_05_2011.txt ( 3.78k ) Number of downloads: 15
huruhara
post May 3 2011, 11:08 PM

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QUOTE(tthm @ May 3 2011, 09:15 AM)
You may want to test your system RAM for issue and proceed to check your components for overheating / in-compatibility. As for the Minidump, please refer to page 1 of this thread on how to check or enable the function.
Would it be possible to upload all your minidump files here as according to page 1 of this thread?
Please upload all your system minidump files here for checking.
*
bro, after changed mobo, my pc no more autoshutdown, i'll monitor. tq bro
tthm
post May 4 2011, 09:30 AM

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QUOTE(SuperMilkshake @ May 3 2011, 09:49 PM)
manage to get the latest one so here it is;
http://lix.in/-9a54e0
i appreciate the help

there's also the a txt in the attachment
*
The text file seems to be pointing to your Atheros wireless. You may want to try updating it to the latest stable version.

Also are your system running any kind of firewall? You may want to disable or remove it temporarily to see if it'll help.

QUOTE(huruhara @ May 3 2011, 11:08 PM)
bro, after changed mobo, my pc no more autoshutdown, i'll monitor. tq bro
*
Glad to hear that.
huruhara
post May 4 2011, 11:48 PM

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tthm,

hi bro, its me again.
my pc run smooth, no prob. at all.
now i'm using onboard vga card, but when i plug in/change to pci e graphic card ( nvidia 8600 gts ) my screen turns to blue tint ( not the BSOD ).
what i've done, uninstalled & fresh installed new drivers ( updated ) , restart.. oso the same., or my gc kaput? in hardware device it can detect the gc.
mmmm.? icon_question.gif

This post has been edited by huruhara: May 4 2011, 11:50 PM
SuperMilkshake
post May 5 2011, 01:36 PM

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QUOTE(tthm @ May 4 2011, 09:30 AM)
The text file seems to be pointing to your Atheros wireless. You may want to try updating it to the latest stable version.

Also are your system running any kind of firewall? You may want to disable or remove it temporarily to see if it'll help.
apparently the latest driver version for the Atheros AR5B91 would be 9.2.0.104, whereas i have 7.6.0.200, or so it seems.
i cant find a proper installer for 9.2.0.104 at the moment, only some files from this link; http://lix.in/-a39bc8

and i am only using a standard windows firewall, i'll try disabling that for a while, see how that goes

once again thank you
tthm
post May 10 2011, 10:02 AM

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QUOTE(huruhara @ May 4 2011, 11:48 PM)
tthm,

hi bro, its me again.
my pc run smooth, no prob. at all.
now i'm using onboard vga card, but when i plug in/change  to pci e graphic card ( nvidia 8600 gts ) my screen turns to blue tint ( not the BSOD ).
what i've done, uninstalled & fresh installed new drivers ( updated ) , restart.. oso the same., or my gc kaput? in hardware device it can detect the gc.
mmmm.?  icon_question.gif
*
If the BIOS boot up screen also appear in blue, it maybe your GC is gone and/or the cable connector issue.

QUOTE(SuperMilkshake @ May 5 2011, 01:36 PM)
apparently the latest driver version for the Atheros AR5B91 would be 9.2.0.104, whereas i have 7.6.0.200, or so it seems.
i cant find a proper installer for 9.2.0.104 at the moment, only some files from this link; http://lix.in/-a39bc8

and i am only using a standard windows firewall, i'll try disabling that for a while, see how that goes

once again thank you
*
You may want to update it manually. A guide found on the net below,

Manually updating/installing drivers

Note : Please do a backup / system restore of your system for roll-back in-case of failure.
huruhara
post May 10 2011, 11:35 AM

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QUOTE(tthm @ May 10 2011, 10:02 AM)
If the BIOS boot up screen also appear in blue, it maybe your GC is gone and/or the cable connector issue.
You may want to update it manually. A guide found on the net below,

mmm...ya, my GC kaput aredi.
btw, TQVM bro, thumbup.gif
MyDespair
post May 11 2011, 12:15 PM

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After i encountered the blue screen of death.

* i restart my pc *

then suddenly i get this error message

user posted image

sometime the screen goes black.. walao how to fix this? pls help thx

My PC Specs :

Windows XP SP2
Pentium 4 2.00GHz
32MB Display Card
512MB RAM
sang_karim
post May 14 2011, 05:42 PM

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Hi guys,

I've some BSOD issue and until now I don't know what to do else after several attempt .. Firstly, my pc keep restart after several usage such as I've leave it overnight for torrent downloading ... watching movies for few minutes and surfing ... At first I've just flash to a newer BIOS and didn't work ... sometimes using Safe Mode also got BSOD ... and sometimes stuck at BIOS after I've reset BIOS using the reset pin at mobo ... Then, I've swap my ram and still same problem ... I've tried to install new windows after formatting and got BSOD while installing the driver ... Suspect hdd got bad sector and use another hdd but still the same ... This morning I've put some layer at the back of mobo afraid got some touching from the mobo with the back tray and checked if got any bad capacitor and everything seems ok to me ... changed the psu cable to another one and try to reinstalled windows ... also same result ... tried to change GC with another old GC and still the same ... Really need some opinions on what should I try next ... really dunno what to do else ... TQ wink.gif
Jejilat
post May 17 2011, 11:53 AM

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hello good people. my pc had bsod many times oredi. just now i checked the minidump folder and there was 7 files. should i upload them all here all just attach the latest one? need help.. age of pc is <1month

intel core i7-2600 cpu @ 3.4ghz
gigabyte p61-usb3-b3 mobo
kingston 4gb 1600mhz ddr3 hyperx
lg internal gh22 dvdrw 22x
wd 500gb 16mb sata 6gb/s hdd
asus eah3650 256mb ddr3
running win7 64-bit

thank you in advance

*attached zipped minidump

This post has been edited by Jejilat: May 17 2011, 12:43 PM


Attached File(s)
Attached File  minidump.zip ( 201.29k ) Number of downloads: 8
dillinger8
post May 20 2011, 07:11 PM

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this blue screen happened to me for the past 2 weeks
i already format my comp, but none resolved
im using windows 7 32Bit
no new hardware installed

here the details

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 18441

Additional information about the problem:
BCCode: a0000001
BCP1: 00000005
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

KINDLY CALL FOR ALL SIFUs TO HELP ME
matnur_83
post May 21 2011, 06:01 AM

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what means ntkrnlpa.exe bsod ? this report..

==================================================
Dump File : 052011-20311-01.dmp
Crash Time : 20/5/2011 10:23:26 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 0x00000031
Parameter 2 : 0x00000000
Parameter 3 : 0x8eb00120
Parameter 4 : 0x00000002
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+def2c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17592 (win7sp1_gdr.110408-1631)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\052011-20311-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 144,112
==================================================

This post has been edited by matnur_83: May 21 2011, 06:04 AM
OTBB
post May 22 2011, 02:18 PM

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I encountered problem with my Dell Pentium M laptop (OS is Windows XP Professional). When the computer is turned on, it shows/says Setup is being restarted. Finally the laptop did not work with a blue screen and these messages:

STOP: c000021a {Fatal System Error}
The Windows Logon Process System process terminated unexpectedly with a
status of 0X00000080 (0X00000000 0X00000000).
The system has been shut down.

This appeared after I tried to repair windows XP with windows setup. I believe the HDD is already formatted in the process. It has only one slot for RAM (512 MB) with 40 GB IDE HDD.

I am trying to get this old laptop in working order again at a cost that is affordable. If it has to do with the motherboard, I will not consider any repair at all. If it is HDD problem, I am prepared to get it repaired.

I look forward to services rendered by the forum members.

Thank you and best regards.




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