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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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Fallensya14
post Mar 10 2011, 03:23 AM

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I'm having a BSOD for the second time on my laptop. Could you be so kind to check the problem. I hope it isnt the caused by the wireless card again since I've already updated it. And the type of BSOD this time is BAD_POOL_HEADER
LINK


shawnlut
post Mar 10 2011, 10:50 AM

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QUOTE(kaiserchiefvii @ Mar 10 2011, 02:12 AM)
nope...i didnt even install it...
*
OK..
Now check your system if there were any VPN client software running or installed using msconfig/start up, services or control panel...
Your BSOD is related to VPN client ---> vfilter.sys
& hnm_svc.exe --->Advanced Networking Service Application from SingleClick Systems (located at C:\Program Files\Dell Network Assistant\hnm_svc.exe)
--> Run a full system scan with antivirus & anti malware...
--> Update the wireless or lan network driver
Can you list out your system spec ???

This post has been edited by shawnlut: Mar 10 2011, 11:31 AM
mao2
post Mar 10 2011, 05:02 PM

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my friends PC BSOD time he is using photoshop and 3d application..


Attached File(s)
Attached File  dump.zip ( 164.7k ) Number of downloads: 8
kaiserchiefvii
post Mar 11 2011, 12:03 AM

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my spec

mobo:
Board: 740GM-P25 (MS-7623) 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V2.1 04/04/2010

proccessor:
3.85 gigahertz AMD Phenom II X2 555
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded


gc: ATI Radeon HD 5670
psu: 450w powerlogic
hdd: SAMSUNG HD502HJ [Hard drive] (500.11 GB)
styloe
post Mar 11 2011, 01:32 AM

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QUOTE(shawnlut @ Mar 9 2011, 11:35 PM)


@styloe :
PFN_LIST_CORRUPT (4e)
IMAGE_NAME:  memory_corruption
This error is typically caused by a driver passing a bad memory descriptor list...
---> run memtest
---> check Event Viewer for error that might be caused by some program
*
ram memtest for the whole day 0 error.check event viewer said critical = kernel-power
badminto
post Mar 11 2011, 01:12 PM

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QUOTE(mao2 @ Mar 10 2011, 05:02 PM)
my friends PC BSOD time he is using photoshop and 3d application..
*
Try to restore nvidia setting to default. This also could be bad nvidia driver. Download the latest one from your manufacturer site.

Your feedback is appreciated cool2.gif
Fallensya14
post Mar 11 2011, 11:09 PM

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Badminto.. help my case (><)
shawnlut
post Mar 12 2011, 12:13 AM

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@kaiserchiefvii :
Have you scan your system ???
Check Event Viewer for error as well...

You uploaded new minidump file ??? What happened to previous dump file ???
Ok, now, here is your BSOD error referring to the new dump file :
WHEA_UNCORRECTABLE_ERROR (124)
BUGCHECK_STR: 0x124_AuthenticAMD
IMAGE_NAME: hardware
0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
---> related to your AMD processor
---> did you OC your processor ??? voltage related issue if OC

______________________________________________
@styloe :
Check Event Viewer for other error again...

______________________________________________
@Fallensya14 :
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
BSOD error : BAD_POOL_HEADER (19)
PROCESS_NAME: System
IMAGE_NAME: memory_corruption
---> run memtest
---> scan your HDD
---> check Event Viewer as well
---> running AHCI or RAID mode ???
---> rimmpx64.sys - Oct 03 2008 & rixdpx64.sys - Jul 27 2007 <--- these driver should be your card reader driver, try find an updated driver at manufacturer website

This post has been edited by shawnlut: Mar 12 2011, 01:11 AM
styloe
post Mar 12 2011, 03:16 AM

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from event viewer

!!error

source:printservice and 2 eventlog

!!critical

source: kernel-power

NEW MINIDUMP

This post has been edited by styloe: Mar 18 2011, 01:57 PM
deogracias
post Mar 16 2011, 11:23 PM

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Hi guys

i have BSOD on my laptop. Can even in to the desktop. But ok When in Safe mode.

heres my minidump file.


Attached File(s)
Attached File  Mini031611_04.zip ( 25.5k ) Number of downloads: 10
badminto
post Mar 17 2011, 12:07 AM

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QUOTE(deogracias @ Mar 16 2011, 11:23 PM)
Hi guys

i have BSOD on my laptop. Can even in to the desktop. But ok When in Safe mode.

heres my minidump file.
*
w22n51.sys which is part of Intel PRO/Wireless driver seem to cause the bsod.

Update driver for the wireless adapter to the latest

Your feedback is appreciated cool2.gif
Casper85
post Mar 18 2011, 01:44 PM

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attache is my dump file, please help to check what is the problem with my PC , it always auto restart ...



shawnlut
post Mar 18 2011, 11:47 PM

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@styloe :
PFN_LIST_CORRUPT (4e) ---> same as previous error
BUGCHECK_STR: 0x4E_99
PROCESS_NAME: SplashPro.exe
IMAGE_NAME: memory_corruption
---> the main suspect is the RAM again
---> check the RAM voltage & timings, run memtest on each stick of ram at a time
---> check your Page file (virtual memory settings)
___________________________________________________________
@Casper85 :
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86
UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
IMAGE_NAME: igxpmp32.sys ---> Intel graphic driver
---> update graphic driver
---> update direct X from Microsoft
---> run Memtest to check the Ram


zombazomba
post Mar 20 2011, 04:53 PM

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HI , this thread is too long and i dont have the time to read all of the posts. this is my question, can anybody help?
i use a custom built pc. and have no installation disks whatsoever.



my Windows XP SP3 crashed and now enters an endless loop of the Blue Screen of Death (BSoD),
when i send it to the shop for repair,
they always give me the same answer: FORMAT.
why do u have to format when there are many ways to fix this BSoD?
my pc have 2 internal harddisks, and 3 partitions. (2 partitions in the first harddisk, 1 in the second one)
the first harddisk is the one containing Windows XP.
and the first hard disk is also the one containing all my documents.
so i cannot just FORMAT it. as i dont have any backup of it. DUH.
can anybody help.?
can i install another Windows (Win 7 maybe) on the second harddisk then just remove/uninstall the first faulty Windows XP in the first harddisk?

i searched the net but i dont know how to do it cuz i lost my Windows XP disc.


MY QUESTION GOES HERE. PLEASE HELP BY REPLYING.

This post has been edited by zombazomba: Mar 20 2011, 04:54 PM
Casper85
post Mar 21 2011, 08:45 AM

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QUOTE(shawnlut @ Mar 18 2011, 11:47 PM)
@Casper85 :
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86
UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
IMAGE_NAME:  igxpmp32.sys ---> Intel graphic driver
---> update graphic driver
---> update direct X from Microsoft
---> run Memtest to check the Ram
*
Hi shawnlut,

I already updated the below tings and memtest is showing no error, but still the same issue for my PC, it will auto restart, and with out any blue screen come out cry.gif

---> update graphic driver
---> update direct X from Microsoft
---> run Memtest to check the Ram

Thanks.

This post has been edited by Casper85: Mar 21 2011, 08:46 AM
6shots
post Mar 22 2011, 02:02 PM

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QUOTE(6shots @ Feb 14 2011, 01:23 AM)
Hello guys,

Ok,here's the situation..before this,i use Corsair Tx650w..and then one day,the psu is not working..so sent the psu for
RMA, then bought a Mushkin PSU 500w..for few weeks..my pc have been acting weirdly..it restart by itself,randomly..

I've checked the Event Viewer..
Event ID 41-Kernel Power-Critical-System
[attachmentid=2041713]

From picture you can see how many times the pc have been restart on this month

Ok, i've checked my gc..temp is ok..not over 50..usually arround 36-40C
also checked with furmark for few hours..ok

Ram-ok,no sound plus test with Memtest also ok

Virus-i used mcafee,scan,no virus,cpu usage is low

Hdd, i used 500gb WD,checked for test,also no problem

My rig is still haven't OC yet

One thing that i dun understand is:

Each time when i switch on my pc,the led of the fans will not lite for a while,then it reboot with no issues
i tried to switch the fan..meaning from top fan connector,switch with front fan connector..on the same 3pin slot on mobo
and each fan when on the same 3pin slot on mobo will stop(and no lite) and then resume booting again.
and i use lancool K62..standard 3 fans with led plus 1 more w/o led..
this issues is also happen when i use my corsair psu

However, i haven't tried test the psu voltage...bcoz not skillfull to use multimeter.still on learning process.thanx to youtube

the question is..which one will cause my pc to restart?izzit Mobo or PSU?

Please help me guys..if anyone had an experience to test psu with multimeter..
*


More Info:

i5-760
MSI P55-GD65
Venomous X with Arctic fans
ati 4770
Windows 7 Ultimate
500gb WD hdd
Creative Xtreme Music SC
Mushkin 500w

P/S: Checked Voltage of the PSU using multimeter..seems to be ok
From Thread: Here

This post has been edited by 6shots: Mar 22 2011, 02:03 PM
shawnlut
post Mar 22 2011, 10:43 PM

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QUOTE(Casper85 @ Mar 21 2011, 08:45 AM)
Hi shawnlut,

I already updated the below tings and memtest is showing no error, but still the same issue for my PC, it will auto restart, and with out any blue screen come out  cry.gif

---> update graphic driver
---> update direct X from Microsoft
---> run Memtest to check the Ram

Thanks.
*
Auto restart without BSOD ???
Have you untick the Automatically Restart under Startup & Recovery ---> refer page no. 1
Can list out your system spec ???

dildough
post Mar 28 2011, 05:55 PM

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hi sifu, need help here

pc spec
amd x6 1055t
9800gt
gigabyte 790xt - usb 3

my problem is when i use 8gb ram my pc will auto restart/auto shutdown but when i use 6gb ram nothing will happen. i hope the sifus can help me solve my problem tq.
SRLee
post Apr 2 2011, 02:10 AM

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Hi everyone.

I got this BSOD (if I'm not mistaken): DRIVER_IRQL_NOT_LESS_OR_EQUAL

I got it while watching a movie. The movie was running when *poof!* BSOD.

Here's my .ZIP minidump file:

CODE
http://www.mediafire.com/?59c06k99w50bqoq


Thanks for helping! thumbup.gif rclxms.gif
Johnnycartoon
post Apr 5 2011, 07:14 PM

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From: K.L, Kajang


Hi all sifus,

i recently kena the bsod when playing online games. It has occurred few times before i reformated the computer. Now it happen again... so this time i would really need to know why it happened... Thanks

CODE
http://www.mediafire.com/?6hv1ugjd7t2h2de


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