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Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!

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starry-starry
post Aug 17 2021, 04:28 PM

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QUOTE(alandhw @ Aug 17 2021, 03:55 PM)
Still got the auto top up RM15 voucher at 1pm today.
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My auto-top up at 3pm++, managed to get the RM15 voucher too!!! rclxm9.gif
starry-starry
post Aug 19 2021, 02:28 PM

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QUOTE(coolman128 @ Aug 19 2021, 08:55 AM)
anyone get RM500 cashback yet for spending rm5000 ?
How you guy spend rm5000 in short period to enjoy get the cash back ?
https://www.hsbc.com.my/credit-cards/offers...07:028:J2_SMS#1
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QUOTE(MGM @ Aug 19 2021, 09:14 AM)
CB will only be awarded few months after  campaign ends on 19Oct. Next Jan?
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RM5k is too much for me, I topped up RM2000 only and hope to get RM200 cashback only. But I did play the game and won RM10 Shopee voucher though...

I just went through the CB T&C:

16. The Cashback will be awarded to the primary Eligible Cardholder only. The maximum Cashback a primary
Eligible Cardholder may receive under this Promotion is as follows:
(i) For Participating HSBC Credit Card/-i(s) cardholders, they may receive maximum one unit of RM200
or RM500 Cashback;
(ii) For Participating HSBC Debit Card/-i(s) cardholders, they may receivemaximum one unit of RM200 or
RM500 Cashback;
based on Promotion Tier (Table 2 & 3) throughout the Promotion Period, subject to the Cashback Allocation
(Table 4) on a first come first served basis.
(hereinafter referred to as the “Cashback Capping”).


Meaning we can get cashback each month during the campaign right? ie spending RM5k in 3 separate months and I will get RM500 x 3 cashback?!


This post has been edited by starry-starry: Aug 19 2021, 03:15 PM
starry-starry
post Aug 19 2021, 10:21 PM

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QUOTE(!@#$%^ @ Aug 19 2021, 06:03 PM)
read through the t&c, but my understanding is:

promotions months = (hereinafter collectively referred to as the “Promotion Period”).

3. Eligible Cardholders who meet the Registration Criteria and Eligible Spend Criteria as stated in Clauses 6 to 14 below during the Promotion Period stand to receive up RM200 or RM500 Cashback subject to the Cashback Capping in Clause 16 and the Terms and Conditions herein.
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QUOTE(victorian @ Aug 19 2021, 06:17 PM)
Another TNC

The maximum Cashback to be given to each Eligible Cardholder who fulfilled the Eligible Spend Criteria under the Promotion is capped at RM500 throughout the Promotion Period. HSBC Bank is the sole provider for the Cashback. The terms used herein are as defined in the HSBC Spice Up Your Life Promotion Terms and Conditions.
Just to be safe, assume a person can only get the reward once
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QUOTE(MGM @ Aug 19 2021, 06:26 PM)
Should be 1x, not every month. Could get cb latest by Feb2022.
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hmmm... Since I only spent RM2k during 1st month and max CB per cardholder is RM500, does it mean I can spend another RM2k in the next promotion month/period to enjoy another RM200 since first month I can only enjoy RM200 CB for spending RM2k?!
starry-starry
post Aug 19 2021, 10:47 PM

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QUOTE(MGM @ Aug 19 2021, 10:31 PM)
Dont think so cos 1 can only win once.
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That's terrible because I merely spent RM2k in the first month, planning to buy electronic items in the second month which was the reason why I read the T&C again... Which mean if I spend RM5k, likely I might get RM200 (1st month) or RM500 (2nd month) and all decided by the bank then?! rclxub.gif rclxub.gif If so better I use other cc then... at least still guarantee some CB although RM500 is damn much!!!
starry-starry
post Aug 20 2021, 12:45 AM

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QUOTE(ChiaW3n @ Aug 20 2021, 12:35 AM)
Means it’s either RM500 or RM200 each cat one, or just RM500/RM200 either one once.

Nobody can confirm maybe I just whack 2k only? Just to try out
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Same then, I just topped up e-wallet RM2k because RM5k is too over for me.. although I did consider trying my luck by getting an electronic item this month to get RM500 CB! Now I guess don't even bother to try...
starry-starry
post Sep 1 2021, 12:12 AM

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QUOTE(fkinmeng @ Sep 1 2021, 12:05 AM)
anyone reloaded rm200 for grab and receive their rm20 voucher?
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QUOTE(ChiaW3n @ Sep 1 2021, 12:06 AM)
You are so fast!!!
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QUOTE(fkinmeng @ Sep 1 2021, 12:08 AM)
but didn't receive any voucher, previous one received immediately.  hmm.gif
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What's the status? About to top up here actually..

starry-starry
post Oct 1 2021, 12:15 AM

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anybody having problem with grabpay auto top up?
starry-starry
post Oct 1 2021, 12:29 AM

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QUOTE(markchan @ Oct 1 2021, 12:20 AM)
Tng - done 200
Grab - auto 100
Grab - topup 200
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so am i the only one facing problem with auto top up? Last month I saved this CC in a family member GP to enjoy the top-up, does it cause I am not able to enjoy the voucher of auto top up in my wallet this month? Is there such a rule? But the CC was removed instantly from my family member account once auto top up was completed.

Should I proceed with the RM200 top up then?
starry-starry
post Oct 1 2021, 12:33 AM

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QUOTE(lowyat101 @ Oct 1 2021, 12:31 AM)
same cc in different grab account? maybe they detect this and disable it?
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deleted bruce.gif

This post has been edited by starry-starry: Oct 1 2021, 02:30 AM
starry-starry
post Oct 1 2021, 12:50 AM

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QUOTE(Vieon @ Oct 1 2021, 12:43 AM)
I'm not very sure my auto top up in grab for hsbc card not working, but I manage to top up 200 and get the rewards.

my balance falls below preset  amount for auto top up, no auto top up get trigger.
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Thanks for the info! I just topped up RM200 and received the vouchers too. But it's not working for the auto-top up somehow even falls under the balance set like you said... Hope can be resolved soon sweat.gif

This post has been edited by starry-starry: Oct 1 2021, 02:31 AM
starry-starry
post Oct 2 2021, 01:40 AM

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QUOTE(alandhw @ Oct 1 2021, 02:21 PM)
I faced the same issue b4, report to CS will resolve the auto topup issue
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Did you call or how? I did report via app/contact support, received an email requesting me to provide screenshot confused.gif

starry-starry
post Oct 2 2021, 03:57 PM

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QUOTE(alandhw @ Oct 2 2021, 10:47 AM)
Via apps support and follow up trough email.
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Mine received RM15 voucher once I made payment GF payment using my wallet, somehow it triggered the auto-top up even though my balance already fell below RM100 (which I set earlier) before this.

QUOTE(Barricade @ Oct 2 2021, 02:35 PM)
WTF

Auto topup get RM15 voucher

Then I topup manually another RM200 get nothing!!!
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ranting.gif Possible quota finished already? Can anybody confirm? If others still receive the voucher after you, remember to lodge a complaint! Something is just not right with the app i think...

This post has been edited by starry-starry: Oct 2 2021, 03:58 PM
starry-starry
post Nov 1 2021, 10:20 PM

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Auto topped up RM100 and received RM15 voucher, followed by RM200 top up but no voucher received. Has it been fully redeemed so quickly?!
starry-starry
post Dec 1 2021, 12:08 AM

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Performed auto-top up RM100 & RM200 just now but no vouchers received, any of you are facing the same issue?
starry-starry
post Dec 1 2021, 03:47 PM

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QUOTE(fish12345 @ Dec 1 2021, 09:49 AM)
This one everyone also can get, not exclusively  for HSBC x Grab top up promotion. It means you no top up also can get.

Now, we are waiting the RM15/20 voucher which we have already done the reload/top up. Normally, we immediately can get it but dunno what happen this round.  sad.gif
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QUOTE(adam1190 @ Dec 1 2021, 11:28 AM)
I contacted hsbc CS and they gave me stupid answer say that monthly quota is not refreshed and it has been fully redeemed even though i reloaded at 12.04am, lousy CS
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QUOTE(savvyaunty @ Dec 1 2021, 12:05 PM)
Contacted Grab CS and was told will be credited in 2-5 days
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QUOTE(Barricade @ Dec 1 2021, 12:16 PM)
How u contact? Cannot reach them by chat also… always not available
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I topped up both at 12.02am so impossible fully redeemed as claimed by CS... hate to deal with CS that simply gives rubbish answer to taichi you away...

The vouchers are usually instant credited into the account except for 1 month whereby there was some type of glitch if you reloaded early and no voucher was received.

Referring to T&C #5 - https://www.grab.com/my/grabpay-blog/bank-card-promo/hsbc/

It states vouchers will be auto awarded in 5 working days.

5. GrabFood reward will be automatically awarded to eligible cardmembers Grab account within 5 working days.

Since some of you already complained, i will probably just wait and see...

This post has been edited by starry-starry: Dec 1 2021, 03:49 PM
starry-starry
post Dec 10 2021, 05:15 PM

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QUOTE(Vieon @ Dec 10 2021, 04:57 PM)
1 hours ago, i just receive a notification regarding rm15 grab food voucher credited for hsbc auto top up. I did top up hsbc 200 as well, still waiting for rm20 grab food to credit
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I have already both RM15 & RM20 vouchers FINALLY!!!
starry-starry
post Jan 25 2022, 03:05 PM

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is it just me or why is it taking so long to connect to an agent to chat with in their website? I'm still waiting, and there's no queue no...
starry-starry
post Jan 30 2022, 03:59 PM

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QUOTE(Zaryl @ Jan 30 2022, 02:05 PM)
Anyone played the HSBC pair pin tap contest?
Final date on 31 march 2022.

Anybody got win anything or not? Iphone 13 was from 15 nov - 14 dec 2021, panasonic non humidifying air purifier 15 dec 2021 - 14 jan 2022, TUMI v4 short trip packing case 15 jan - 14 feb 2022.

Overall top scorer - apple airpods
Monthly top scorer - rm100 shopee evouchers
Daily prize - grabfood, grabmart or lazada evouchers
Grandprize - rm88k cashback

I got 138 tokens left, but not so sure to play or not; afraid waste time if not going win anything.

Been hoping for the iphone 13 last time though  yawn.gif
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QUOTE(canjeth @ Jan 30 2022, 02:17 PM)
Only got 1 RM5 Lazada voucher
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Same, won Grab or Shopee voucher for one time only sweat.gif

But well, why waste the tokens just play2 to win something lar...
starry-starry
post Feb 18 2022, 10:28 AM

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QUOTE(F_F@PANG @ Jan 10 2022, 12:51 AM)
Today check statement found that 25%CASHBACK on dining/groceries was in on 05 Jan

user posted image
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For this 25% cashback campaign on Grocery & Utilities, each cardholder is entitled to receive RM120 per month and maximum RM240 throughout the whole campaign, with minimum RM400 on a single or cumulative receipts.

I fulfilled all the above but sadly did not receive the full cashback, I checked my spending all were within the first 10 days of the campaign commencement date. For those of you who received your cashback, could you please share the dates of your spending for May & June? Thanks!
starry-starry
post Feb 18 2022, 12:44 PM

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QUOTE(sg8989 @ Feb 18 2022, 11:17 AM)
I don't received any cb as well for this campaign.
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transaction dates?


QUOTE(cucikaki @ Feb 18 2022, 12:16 PM)
I fulfilled this campaign on first day of the campaign month. Got full RM240
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Ooooh... first day surely safe lol

I got cashback for my transactions on 15 May but not the one on 16 May, I spent around RM200 for both transactions. Checked with customer service, they were not helping much by delaying 1 month till no response. Had to check with them again and just told me first come first serve basis... ranting.gif I asked for the dates but the agent just ended the chat, so this is how the customer service works in an international bank nowadays? rclxms.gif

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