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 Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014

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kaname
post Nov 11 2014, 10:13 AM

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hmm..

possible worst case scenario - for those who pre-ordered/paid on 31st midnight, even after 7days from 6th November still not receive the phone only to get notification that phone is currently out of stock and need to wait another week or TBA soon. ... blink.gif

now here comes the whole nonsensical situation - what's with the pre-order advantage or so called early payment all about then?

to express frustration/angry/scold at customer service line - wont make any different/faster delivery (probably got blacklisted/revoke MOC status by them instead)

to cancel the order - another agony of waiting period. you're pretty much at a point of no return really..

to asked for compensation for the bad service - seriously did anyone ever managed to get this from maxis?

to put on poker face, act like this is normal and wait "patiently" - time bomb has just been planted. pending explosion..

to unintentionally forget and suddenly remember that u did place an order for the phone only after receiving a call for a delivery arrangement - Bless you!

Dear Maxis, please be kind to your customer. Thanks. sweat.gif


ryudell
post Nov 11 2014, 10:14 AM

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QUOTE(Criollo @ Nov 11 2014, 10:06 AM)
Thanks to Sweetpuff, the poor hapless BS CS and Gdex delivery guy, I've got my iphone yesterday lol.

Anyway,anyone know how long I need to wait before I have service on my new simcard? Called to activate around midnight yesterday.
*
I've pmed sweetpuff as well..waiting for him to revert..
yvonnesoo
post Nov 11 2014, 10:15 AM

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QUOTE(andyfriends @ Nov 11 2014, 10:02 AM)
maxis online stores are not entitled for it right?
*
maxis online stores not entitle. senheng is 0% tongue.gif
omnimech
post Nov 11 2014, 10:16 AM

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QUOTE(oocop @ Nov 11 2014, 10:09 AM)
Guys, those who have received theirs with delivery address at Damansara area, is it delivered by BS or GDex?
*
Mine is in damansara and its being done by brighstar. those slow farkers are pissing me off ..
>_>
yvonnesoo
post Nov 11 2014, 10:17 AM

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QUOTE(omnimech @ Nov 11 2014, 10:06 AM)
I called maybank

10 months installment with 3% interest.

worked out to be about 65 bucks extra.
*
mac city only 2% while senheng/senq is 0%
Criollo
post Nov 11 2014, 10:21 AM

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QUOTE(ryudell @ Nov 11 2014, 10:14 AM)
I've pmed sweetpuff as well..waiting for him to revert..
*
Lol now i feel i was to hasty in activating the new sim.


steventyy
post Nov 11 2014, 10:23 AM

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QUOTE(Criollo @ Nov 11 2014, 10:06 AM)
Thanks to Sweetpuff, the poor hapless BS CS and Gdex delivery guy, I've got my iphone yesterday lol.

Anyway,anyone know how long I need to wait before I have service on my new simcard? Called to activate around midnight yesterday.
*
Immediately, the line stop while the hotline CS still talking to me... brows.gif
seancorr
post Nov 11 2014, 10:23 AM

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QUOTE(zenhai88 @ Nov 11 2014, 09:28 AM)
Hopefully, but I called BS yesterday saying the stock for 64gb will only come next week. Lol
*
I hope this only applies for the 6+. Mine ordered on 1st Nov still cannot track package as of just now and I've ordered the smaller 6 w/ 64gb which is Gold in color. I really do not intend to just sit at home this whole week and wait mad.gif
Criollo
post Nov 11 2014, 10:27 AM

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QUOTE(steventyy @ Nov 11 2014, 10:23 AM)
Immediately, the line stop while the hotline CS still talking to me... brows.gif
*
Haha, mine is still "No Service" tongue.gif
oocop
post Nov 11 2014, 10:28 AM

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QUOTE(omnimech @ Nov 11 2014, 10:16 AM)
Mine is in damansara and its being done by brighstar. those slow farkers are pissing me off ..
>_>
*
Thanks. That explains why mine is still not delivered...MOS status has been in pickpack since 7 Nov... MOS1355xxx. Still no sign of it.... ohmy.gif
cute_boboi
post Nov 11 2014, 10:33 AM

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Update: iPhone 6 Plus 64GB space gray preorder. Finally, tracking is available today (11-11-2014). Maxis send the order to BS to process.

QUOTE
DATE TIME LOCATION SERVICE AREA CHECKPOINT DETAIL
08.11.2014 02:xx:xx NA Order has been placed for dispatch
But why the date is 8-Nov and updated today only ???
I'm expecting to receive delivery this Fri 14-11 as promised by Maxis.
Let's see if any more screw up.
unsure.gif
segiempat
post Nov 11 2014, 10:34 AM

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QUOTE(omnimech @ Nov 11 2014, 10:16 AM)
Mine is in damansara and its being done by brighstar. those slow farkers are pissing me off ..
>_>
*
I think the fault is not with the delivery ppl, and i'm pretty sure the poor delivery boys are working their arse out to deliver our phones on their bikes..in fact, i was praying none of them rushing to complete the hundreds delivery a day per person get into any accident or mishap..so be grateful for these people, you'll see them being really tired and all tanned under the sun whole day.

The fault is with how lousy maxis management manages this whole launch (the 6th freaking time they launch iPhone!) and with zero empathy on how majority of their customers will 'actually' experience the whole process. It doesn't take a genius to put yourself in the shoes of thousands of customers who sacrificed the whole night on 31st trying to get a phone on their forever down store and once made payment in the wee hour in the morning thinking all things are done with nice 6th delivery date promised but later being informed those are not accurate, system got glitches and we don't really know or have stock on hand or not...and please wait you who paid first, let us serve all those who pay us much later first liek walk-in customers...as i said many times, it's not about the wait, i waiting 3-4 weeks for Apple Store delivery and I don't mind because that's what they stated before i add stuff to the cart or a clear OUT-OF-STOCK stamp on model that I can't ordered as they really have no stock at that moment..we all understand and respect that. It will be an issue if this is not conveyed clearly and early and we have to pay full 100% payment and sitting at home all the time worrying the delivery will call us 1min before they arrive...damn shower also no peace now...
hljl89
post Nov 11 2014, 10:40 AM

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Any Subang warriors received their phones already ?
ntdote
post Nov 11 2014, 10:43 AM

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RM0. You have changed your subscribed Plan from Monthly 2GB SurfMore plan to iData 2GB. Your quota is: 2,048 MB. Current usage: 0 MB. Balance: 2,048 MB. Your plan will be renewed on: 00:00:00 24-11-2014.T&Cs apply.

I received above from maxis. Ivalue is also known as idata?? Or this is another maxis blunder
reddevilchoo
post Nov 11 2014, 10:46 AM

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QUOTE(oocop @ Nov 11 2014, 11:28 AM)
Thanks. That explains why mine is still not delivered...MOS status has been in pickpack since 7 Nov... MOS1355xxx. Still no sign of it.... ohmy.gif
*
My delivery address is at damansara, no sign at all. Just 'order confirmed'. Fuuuuarkkkk vmad.gif
reddevilchoo
post Nov 11 2014, 10:47 AM

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Anyone receive email or sms notification once the parcel is out for delivery? Any idea?
rathian_mhfu
post Nov 11 2014, 10:49 AM

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QUOTE(reddevilchoo @ Nov 11 2014, 10:47 AM)
Anyone receive email or sms notification once the parcel is out for delivery? Any idea?
*
I've heard the courier service will call to confirm u can receive the item
TOMEI-R
post Nov 11 2014, 11:17 AM

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QUOTE(kaname @ Nov 11 2014, 10:13 AM)
hmm..

possible worst case scenario - for those who pre-ordered/paid on 31st midnight, even after 7days from 6th November still not receive the phone only to get notification that phone is currently out of stock and need to wait another week or TBA soon. ...  blink.gif

now here comes the whole nonsensical situation - what's with the pre-order advantage or so called early payment all about then? 
 
to express frustration/angry/scold at customer service line - wont make any different/faster delivery (probably got blacklisted/revoke MOC status by them instead)

to cancel the order - another agony of waiting period. you're pretty much at a point of no return really..

to asked for compensation for the bad service - seriously did anyone ever managed to get this from maxis?  

to put on poker face, act like this is normal and wait "patiently" - time bomb has just been planted. pending explosion..

to unintentionally forget and suddenly remember that u did place an order for the phone only after receiving a call for a delivery arrangement - Bless you!

Dear Maxis, please be kind to your customer. Thanks. sweat.gif
*
I would suggest you order from Apple Online Store Malaysia. You will get your phone sooner. whistling.gif

QUOTE(steventyy @ Nov 11 2014, 10:23 AM)
Immediately, the line stop while the hotline CS still talking to me... brows.gif
*
QUOTE(Criollo @ Nov 11 2014, 10:27 AM)
Haha, mine is still "No Service"  tongue.gif
*
They will just deactivate the old sim card and activate the new one. That simple. nod.gif

This post has been edited by TOMEI-R: Nov 11 2014, 11:17 AM
mancy
post Nov 11 2014, 11:30 AM

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yesterday delivery guy called said wanna deliver at 5pm but FFK
then said my phone is left out at warehouse so will deliver today b4 10am but again FFK
hmm...
Marcus95
post Nov 11 2014, 11:30 AM

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QUOTE(TOMEI-R @ Nov 11 2014, 11:17 AM)
I would suggest you order from Apple Online Store Malaysia. You will get your phone sooner.  whistling.gif
They will just deactivate the old sim card and activate the new one. That simple.  nod.gif
*
so after getting the phone it will deactivate straight away?

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