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 Garden Plaza @ Cyberjaya [Owners' Thread], Lifestyle Suites & Shops

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xyberpunx
post Mar 21 2015, 06:21 PM

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QUOTE(PeterSpring @ Mar 21 2015, 04:18 PM)
Please let us know who do you lodge complain for this in Mah Sing? By email format? Please give us guidlines and format ... I will follow and do it so ... Please advise and thanks
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Hi all,
Mine is Cambridge b2.. Ownstay
Received mine as well, 1800 also
Im a first time house buyer and quite shock with the amount need to pay for the tnb deposit as well.
What shoud we do? can we complain and will they change it to residential type of deposit.. I dont have fb page though to complain through their fb page..
PeterSpring
post Mar 21 2015, 09:19 PM

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QUOTE(xyberpunx @ Mar 21 2015, 06:21 PM)
Hi all,
Mine is Cambridge b2.. Ownstay
Received mine as well, 1800 also
Im a first time house buyer and quite shock with the amount need to pay for the tnb deposit as well.
What shoud we do? can we complain and will they change it to residential type of deposit.. I dont have fb page though to complain through their fb page..
*
There is no GP FB page from MS.. So we all have o complain individually to MS about this .. But no confident because they are developer... Haihzzz and we already purchased the unit ... China man company won't care about this too
tissuepaperz
post Mar 22 2015, 01:03 AM

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Date:

Mr. Teh Heng Chong
Chief Operating Officer
MAH SING GROUP BERHAD

Purchaser Detail
Name :
Project : Garden Plaza
Lot No. : Cambridge Tower, x-xx-xx

Dear Sir,

Re: Electricity Supply Application of Garden Plaza

We refer to the letter from Myvilla Development Sdn Bhd dated 16/3/15 (ref n.: MYV/T3-CAMBRIDGE/x-xx-xx). We hereby express our dissatisfaction pertaining apply of commercial tariff on the Garden Plaza service apartment.

As the matter of fact, there are many other service apartments in town have been applying domestic tariff, which is relatively low. Electric tariff conversion from commercial tariff to domestic (residential) tariff for service apartments is permittable, according to TNB.

We purchase the above-mentioned unit is for residence purpose, we strongly urge Mah Sing to convert Garden Plaza electric tariff from commercial to residential.

In order to meet the dateline given by Mah Sing for the TNB submission, we sincerely look forward to hearing from you before 25/3/2015.



tissuepaperz
post Mar 22 2015, 01:11 AM

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QUOTE(tissuepaperz @ Mar 22 2015, 01:03 AM)
Date:

Mr. Teh  Heng Chong
Chief Operating Officer
MAH SING GROUP BERHAD

Purchaser Detail
Name  :
Project  : Garden Plaza
Lot No.          : Cambridge Tower, x-xx-xx

Dear Sir,

Re: Electricity Supply Application of Garden Plaza

We refer to the letter from Myvilla Development Sdn Bhd dated 16/3/15 (ref n.: MYV/T3-CAMBRIDGE/x-xx-xx). We hereby express our dissatisfaction pertaining apply of commercial tariff on the Garden Plaza service apartment.

As the matter of fact, there are many other service apartments in town have been applying domestic tariff, which is relatively low. Electric tariff conversion from commercial tariff to domestic (residential) tariff for service apartments is permittable, according to TNB.

We purchase the above-mentioned unit is for residence purpose, we strongly urge Mah Sing to convert Garden Plaza electric tariff from commercial to residential.

In order to meet the dateline given by Mah Sing for the TNB submission, we sincerely look forward to hearing from you before 25/3/2015.
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Hi all, just a sample of complaint letter for u guys to refer. just try our best to express our dissatisfaction.
Please email to crm@mahsing.com.my.
PeterSpring
post Mar 22 2015, 11:17 AM

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QUOTE(tissuepaperz @ Mar 22 2015, 01:11 AM)
Hi all, just a sample of complaint letter for u guys to refer. just try our best to express our dissatisfaction.
Please email to crm@mahsing.com.my.
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To COO directly? Wow... I think he 100% will ignore you lor...
xyberpunx
post Mar 22 2015, 02:07 PM

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QUOTE(tissuepaperz @ Mar 22 2015, 01:03 AM)
Date:

Mr. Teh  Heng Chong
Chief Operating Officer
MAH SING GROUP BERHAD

Purchaser Detail
Name  :
Project  : Garden Plaza
Lot No.          : Cambridge Tower, x-xx-xx

Dear Sir,

Re: Electricity Supply Application of Garden Plaza

We refer to the letter from Myvilla Development Sdn Bhd dated 16/3/15 (ref n.: MYV/T3-CAMBRIDGE/x-xx-xx). We hereby express our dissatisfaction pertaining apply of commercial tariff on the Garden Plaza service apartment.

As the matter of fact, there are many other service apartments in town have been applying domestic tariff, which is relatively low. Electric tariff conversion from commercial tariff to domestic (residential) tariff for service apartments is permittable, according to TNB.

We purchase the above-mentioned unit is for residence purpose, we strongly urge Mah Sing to convert Garden Plaza electric tariff from commercial to residential.

In order to meet the dateline given by Mah Sing for the TNB submission, we sincerely look forward to hearing from you before 25/3/2015.
*
Alrite thanks for the template tissuepaperz.
Sent it to their crm. Hopefully can get good news from them by next week.

tissuepaperz
post Mar 22 2015, 04:31 PM

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hi peterspring, it just attention to the highest person in charge. as long as the complaint has reached to the customer service and they will direct your request to the particular dept.

no worries, they will provide you report number once they has accept your complaint. and let's wait for their reply.



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tissuepaperz
post Mar 22 2015, 10:41 PM

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Just found the TNB tariff from the website.
a comparison for commercial and residential rate, for the first 200 kWh.

RM43.50 - RM21.80 = RM21.70 (sweating...)

residential meter deposit only RM500.00 instead of 1k plus.

who else experienced could give us help??



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TSgu~wak_zhai
post Mar 23 2015, 07:07 AM

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QUOTE(PeterSpring @ Mar 19 2015, 01:47 PM)
Hi All !! I'm clarifying with MAh Sing people via email, asking how the determine the Max demand kW affecting the meter deposit price, we need to know this !!!! Gu WAk Zai !!! Where have you been ???? Save us please !!!!
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I am currently overseas now, and I haven't receive any TNB letter. At this stage, I urge everyone to send a complaint letter to MH via email using the template provided by tissuepaperz. Also, please spread this message to other buyers of GP as well!
ims2628
post Mar 23 2015, 05:58 PM

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Hello,

Anyone buying Subsales here and need loan can contact me.

010-7732628
tissuepaperz
post Mar 23 2015, 11:38 PM

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can anyone help to post the info pertaining TNB in GP fb page to let more owners to know abt it please? smile.gif
TSgu~wak_zhai
post Mar 24 2015, 07:08 AM

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I have receive the bill too, amount RM1550. Gonna send them email.
calvaryzone
post Mar 24 2015, 10:04 AM

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aiks. i already mail them the check lo. mine rm1810.
RDPD
post Mar 24 2015, 10:20 AM

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QUOTE(tissuepaperz @ Mar 22 2015, 04:31 PM)
hi peterspring, it just attention to the highest person in charge. as long as the complaint has reached to the customer service and they will direct your request to the particular dept.

no worries, they will provide you report number once they has accept your complaint. and let's wait for their reply.
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I sent them email, but didn't get the reply email as yours hmm.gif
tissuepaperz
post Mar 24 2015, 11:30 AM

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Dear All GP owner

Due to deadline is closely, shall we send in a joint letter to Mahsing to make our demand stronger? Whose agree pls send your detail (name, unit) to me kwc0817@gmail.com, a letter will be sent out when endorsement reached 10 ppl. Shall we?




juniorsia
post Mar 24 2015, 11:59 AM

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QUOTE(tissuepaperz @ Mar 24 2015, 11:30 AM)
Dear All GP owner

Due to deadline is closely, shall we send in a joint letter to Mahsing to make our demand stronger? Whose agree pls send your detail (name, unit) to me kwc0817@gmail.com, a letter will be sent out when endorsement reached 10 ppl. Shall we?
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Yes agree with this proposal


This post has been edited by juniorsia: Mar 24 2015, 12:00 PM
dingenius3
post Mar 24 2015, 01:34 PM

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From: Aurantiacus d' Elysion


QUOTE(tissuepaperz @ Mar 24 2015, 11:30 AM)
Dear All GP owner

Due to deadline is closely, shall we send in a joint letter to Mahsing to make our demand stronger? Whose agree pls send your detail (name, unit) to me kwc0817@gmail.com, a letter will be sent out when endorsement reached 10 ppl. Shall we?
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count me in.. email-ing u my details..
RDPD
post Mar 24 2015, 01:57 PM

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QUOTE(tissuepaperz @ Mar 24 2015, 11:30 AM)
Dear All GP owner

Due to deadline is closely, shall we send in a joint letter to Mahsing to make our demand stronger? Whose agree pls send your detail (name, unit) to me kwc0817@gmail.com, a letter will be sent out when endorsement reached 10 ppl. Shall we?
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Emailed
Michael_G
post Mar 24 2015, 02:02 PM

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QUOTE(tissuepaperz @ Mar 24 2015, 11:30 AM)
Dear All GP owner

Due to deadline is closely, shall we send in a joint letter to Mahsing to make our demand stronger? Whose agree pls send your detail (name, unit) to me kwc0817@gmail.com, a letter will be sent out when endorsement reached 10 ppl. Shall we?
*
Done. smile.gif
calvaryzone
post Mar 24 2015, 02:43 PM

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QUOTE(tissuepaperz @ Mar 24 2015, 11:30 AM)
Dear All GP owner

Due to deadline is closely, shall we send in a joint letter to Mahsing to make our demand stronger? Whose agree pls send your detail (name, unit) to me kwc0817@gmail.com, a letter will be sent out when endorsement reached 10 ppl. Shall we?
*
sent. thumbup.gif

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