I think previously was 28th or 29th
But now once I subscribed to email statement then it became 24th @@

Hi guys, does anybody face problem with payonline uob with HLB wise card?
I couldn't proceed to the TAC page since 2 days ago.
I tried different PC, same.
Tried another 3 banks' Visa and Mastercard, all succeed.
Only HLB couldn't proceed.

I called HLB customer service, they can't do anything, just told me the credit card is valid, active and the OTP also registered.
Nothing they can do. So I wan't to ask anyone else is facing same problem? How to solve it?

Thanks.

if you check back earlier posts, many faced the same thing as you.

I see. I never subscribe it yet.

As said before, they are downgrading online services, and some more you are using third party's online service, so

My transaction using tnb automatic payment machine show up the next day. Luckily didn't miss for Nov rebate.

Transaction on 27th around 5pm and 28th show up on my Hlbconnect already.

guys, if you have issue with payonline, kindly contact Nuzli during office hour at 03-7787 7236.

he's the one handling errors and payment issue with payonline.

perhaps he can directly answer you/us about the problems recently we're facing.

Yesterday, I tried reload on digi website as usual, but after input otp, error page appear...
sigh... hope tomorrow they solve this issue.

Heard that HL has a new card promotion with a car camera as a gift. Cannot find this promo in their web site. If you have more infor, please share.

** for which card?
** camera brand? reliable?

Thanks.

This post has been edited by plumberly: Nov 30 2014, 09:23 PM

this should be the earlier old promo.

same problem, dunno when they are going to FIX it ...grrrr

I see. Thanks.

I have tried to make payment just now, went through just fine.

Looks like everything is OK all along. Just probably the online server kena DDOS attack!

Thanks. Went through just fine now.

i believe you meant this promo right? if yes, it's already ended before june of this year.

I think I still having jack lack issues after flying last week. Only notice today is 1st of December, the cash back for the month started back again.
This lesson teach us that, all payment using third party online system shall be done earlier, not last minute

Thanks. I have not seen any. Just heard from someone.

since I get more accurate info here than from the CS, wanna check if swipes by my supp cards are taken into account as transactions . For example : BOTH my supp cards swipe 5 times x RM100 each, meaning that month I dont have to do anything, right ? Accept pay on behalf of course

yeah, if you have supp cards usage like this.