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Credit Cards Hong Leong Bank Wise Credit Card V4, 10% Cashback , Up to RM100 per month

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peri peri
post Nov 13 2014, 02:30 PM

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QUOTE(xerox1234 @ Nov 11 2014, 01:27 PM)
This is ridiculous, upgrade need approval but downgrade also need approval ?
*
anything also subject to management approval. I just walk in to any branch, fill in particular and my ic copy, now wait 2 to 3 weeks for reply.
mssteleshop
post Nov 17 2014, 05:06 PM

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Anyone knows how come this HLB Wise Credit card comes in combo?

I applied for Wise card only, but was given GSC card as well which I don't need.
Now I've 2 cards (Wise + GSC)

Worst thing is I'm unable to terminate the GSC card itself - if wanna terminate have to terminate both.

Got such things?
victorywp
post Nov 17 2014, 05:13 PM

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QUOTE(mssteleshop @ Nov 17 2014, 05:06 PM)
Anyone knows how come this HLB Wise Credit card comes in combo?

I applied for Wise card only, but was given GSC card as well which I don't need.
Now I've 2 cards (Wise + GSC)

Worst thing is I'm unable to terminate the GSC card itself - if wanna terminate have to terminate both.

Got such things?
*
did you sign up this combo because of a certain free gifts?
mssteleshop
post Nov 17 2014, 05:27 PM

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Nope, certainly not because of the free gifts.
And I didn't know there's this combo package until I called up their helpline just now.

I knew I opted for Wise Card only during application time as I'm a CashBack user.

Any suggestion on how can I solve this matter?

victorywp
post Nov 17 2014, 05:38 PM

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QUOTE(mssteleshop @ Nov 17 2014, 05:27 PM)
Nope, certainly not because of the free gifts.
And I didn't know there's this combo package until I called up their helpline just now.

I knew I opted for Wise Card only during application time as I'm a CashBack user.

Any suggestion on how can I solve this matter?
*
the reason i asked is because there's a certain free gift offered only meant for the combo cards.
which means if you take the free gift, you are actually applying for 2 cards.

of course, no matter what, the salesperson is at the wrong side for either:
1) ticked another card for you without your acknowledgement
2) never inform you about the free gift that comes with 2 cards application

what you can do now is to report to hlb (or even to bnm) to take action against the unethical salesperson.
onnying88
post Nov 17 2014, 06:27 PM

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QUOTE(mssteleshop @ Nov 17 2014, 05:27 PM)
Nope, certainly not because of the free gifts.
And I didn't know there's this combo package until I called up their helpline just now.

I knew I opted for Wise Card only during application time as I'm a CashBack user.

Any suggestion on how can I solve this matter?
*
Another victim of bad credit card salesman. Ticked the comdo for you to earn extra commission.

What you can do now is complaint 9 9 and request for re-submit or cancel the gsc card.

Goodluck
Wongchoy
post Nov 17 2014, 07:43 PM

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One interesting fact. There is no GSC cinema in Johor but HLB still promote this combo there.This is really not so wise !
karcity
post Nov 18 2014, 12:43 AM

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QUOTE(onnying88 @ Nov 17 2014, 06:27 PM)
Another victim of bad credit card salesman. Ticked the comdo for you to earn extra commission.

What you can do now is complaint 9 9 and request for re-submit or cancel the gsc card.

Goodluck
*
When I applied, the sales lady did ask me whether want to take up this combo package. She told me once we take the combo, we cannot cancel either one. So, for your case, I would say it is totally depends on the person you met while applying CC. Call CS to look for solution.
cdspins
post Nov 18 2014, 09:09 AM

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There is actually value in the GSC card if I'm not mistaken... will deduct when you purchase movie tickets.
victorywp
post Nov 18 2014, 09:31 AM

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QUOTE(cdspins @ Nov 18 2014, 09:09 AM)
There is actually value in the GSC card if I'm not mistaken... will deduct when you purchase movie tickets.
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yeah, that's how the gsc rebate works for this cc. it's not direct cashback/discount upon purchase.
mssteleshop
post Nov 18 2014, 10:25 AM

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QUOTE(onnying88 @ Nov 17 2014, 06:27 PM)
Another victim of bad credit card salesman. Ticked the comdo for you to earn extra commission.

What you can do now is complaint 9 9 and request for re-submit or cancel the gsc card.

Goodluck
*
QUOTE(karcity @ Nov 18 2014, 12:43 AM)
When I applied, the sales lady did ask me whether want to take up this combo package. She told me once we take the combo, we cannot cancel either one. So, for your case, I would say it is totally depends on the person you met while applying CC. Call CS to look for solution.
*
Yeah, I've launched a complaint thru their helpline and they've escalated to the relevant dept.
Awaiting for their feedback in 4 working days time.

Let's see how HLB gonna solve this kinda issue.

Anyway, thx for all the kind help thumbup.gif

TSronnie
post Nov 18 2014, 11:00 AM

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Latest promo :
ā€œSPEND OVERSEAS AND STAND A CHANGE TO RECEIVE UP TO 12% CASH BACKā€

https://www.hlb.com.my/main/assets/files/vi...-border-tnc.pdf

Only for selected HLB Visa cardholders only....
Maximum RM250,000 cash rebate to be given out sad.gif
Tier-based rebates structure.

QUOTE
14. For the avoidance of doubt, the following transactions are NOT considered as Eligible Overseas Spend:
a. Purchases via online/internet (although the online store could be or are based outside Malaysia and/or transactions are in foreign currencies)
b. Domestic and International purchases using Hong Leong MasterCard Credit Card
c. Cash withdrawal from Automated Teller Machine (ā€œATMā€) outside Malaysia
d. All domestic transactions
e. Standing instructions such as auto-billing
f. Finance charges and fees such as credit card annual fee and government tax
Very smart of HLB brows.gif brows.gif

What a waste... I could have make use of this in my Oct overseas trip. Human Nature could use this smile.gif

This post has been edited by ronnie: Nov 18 2014, 11:04 AM
fly126
post Nov 18 2014, 11:29 AM

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Just Received the Same SMS... rolleyes.gif
victorywp
post Nov 18 2014, 11:46 AM

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omg, received invitation from palace of the golden horses again! this time under hlb! brows.gif
not sure shall i go spend 60 minutes and get the free gifts again? hmm.gif

anybody else received this too?
Attached Image
codeiki
post Nov 18 2014, 12:43 PM

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QUOTE(mssteleshop @ Nov 18 2014, 10:25 AM)
Yeah, I've launched a complaint thru their helpline and they've escalated to the relevant dept.
Awaiting for their feedback in 4 working days time.

Let's see how HLB gonna solve this kinda issue.

Anyway, thx for all the kind helpĀ  thumbup.gif
*
If you like movies, the extra GSC card is very worthy. They will waive the GST every year (only one GST for the wise card), annual fees (RM150) waived if swipe > 12 times/ year or you can even call to waive it. It preloaded with cash value for movie. For eg. I got 2 tickets of Robocop movie for only RM5.25 (which charge on this card, of course the cash value will expired in 1 year if not used)
In conclusion, it wasn't much of drawback to just take that card anyway. laugh.gif

This post has been edited by codeiki: Nov 18 2014, 12:44 PM
avengers88
post Nov 18 2014, 03:54 PM

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Guys, I would like to apply for the WISE card only. How do I do that? Can I do it online?
cybpsych
post Nov 18 2014, 04:00 PM

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QUOTE(avengers88 @ Nov 18 2014, 03:54 PM)
Guys, I would like to apply for the WISE card only. How do I do that? Can I do it online?
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drop ur details here to get a call from them.
karcity
post Nov 18 2014, 05:51 PM

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QUOTE(avengers88 @ Nov 18 2014, 03:54 PM)
Guys, I would like to apply for the WISE card only. How do I do that? Can I do it online?
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Go to the nearest branch to get it done. I tried online application previously. You can wait upto months and still pending.... And make sure you apply the gold one instead of the platinum one.
onnying88
post Nov 18 2014, 06:44 PM

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QUOTE(codeiki @ Nov 18 2014, 12:43 PM)
If you like movies, the extra GSC card is very worthy. They will waive the GST every year (only one GST for the wise card), annual fees (RM150) waived if swipe > 12 times/ year or you can even call to waive it. It preloaded with cash value for movie. For eg. I got 2 tickets of Robocop movie for only RM5.25 (which charge on this card, of course the cash value will expired in 1 year if not used)
In conclusion, it wasn't much of drawback to just take that card anyway.  laugh.gif
*
Are you sure just one GST charge for wise+GSC? For me, the 12 swipe amount will be better to use with others better reward card like amex or watami.

There is a lot promo for movie ticket out there too,
Any Visa card buy 1 free 1 for GSC (Friday)
CIMB card - buy 1 free 1 for GSC (weekend)
HSBC card - buy 1 free 1 for GSC (Sunday)
Maxis reward - Rm10 for 2 ticket at TGV anytime (download voucher in maxis reward apps)

victorywp
post Nov 18 2014, 08:04 PM

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QUOTE(onnying88 @ Nov 18 2014, 06:44 PM)
Are you sure just one GST charge for wise+GSC? For me, the 12 swipe amount will be better to use with others better reward card like amex or watami.

There is a lot promo for movie ticket out there too,
Any Visa card buy 1 free 1 for GSC (Friday)
CIMB card - buy 1 free 1 for GSC (weekend)
HSBC card - buy 1 free 1 for GSC (Sunday)
Maxis reward - Rm10 for 2 ticket at TGV anytime (download voucher in maxis reward apps)
*
also, mbb buy 1 free 1 for tgv on thursday

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