QUOTE(Human Nature @ May 18 2015, 01:08 PM)
it's so confused... my understanding also as yours but got users feedback another schedule..really sien...
Credit Cards AEON Credit Cards v2, By AEON Credit Service
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May 18 2015, 02:55 PM
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#2201
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May 18 2015, 03:02 PM
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#2202
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May 18 2015, 05:18 PM
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#2203
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received sms for this promo:
Spend RM1,000 & Get RM30 Cash Rebate (Selected Cardholders) Spend & Get up to RM80 Cash Rebate (Selected Cardholders) This post has been edited by Human Nature: May 18 2015, 05:19 PM |
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May 18 2015, 05:37 PM
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6,618 posts Joined: Jun 2009 |
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May 18 2015, 05:40 PM
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#2205
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26,524 posts Joined: Jan 2003 |
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May 18 2015, 09:14 PM
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QUOTE(cipher3344 @ May 18 2015, 12:55 PM) let clarify again. if my card approval date is 6 march then 6 March to 5 June=1 quarter 6 June to 5 Sept=2 quarter 6 Sept to 5 Dec= 3 quarter 6 Dec to 5 March= 4 quarter and so on... it will repeat again every year. clear enough and easy to understand. as long as u spend withing those period, and based on posting date. it is normal u can only see the CB reflect in next statement date, but your counting of CB will always follow the chart i shared. correct me if wrong. QUOTE(wan7075 @ May 18 2015, 02:55 PM) it's so confused... my understanding also as yours but got users feedback another schedule.. really sien... QUOTE(Human Nature @ May 18 2015, 03:02 PM) I know originally oso thought as cipher3344. But after i got my latest statement then found out that one of my transaction was not calculated into my thought of period then the CS told me the +1 day to each quarter theory. So for those who are having same thought as cipher3344 can call the CS to clarify on your own quarter period in AEON Watami system, check your result and report at here. I oredi talked to them endlessly they still insist on the +1day to quarter theory! They said they will reflect the T&C of Watami quarter cash back period to management but want me to follow this +1day calculation at the mean time. Hence, i urge all the watami card users here to call them and clarify on thus matter. We don't want the same tragedy as wan7075 did whereby we charged 2 significant expenses into same period, if Aeon system still using +1day calculations. |
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May 18 2015, 09:40 PM
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QUOTE(lucas114 @ Apr 20 2015, 07:04 PM) I wanted to redeem the points. So I scanned and emailed the completed Rewards Redemption Form to the CS a few days ago. I am not sure if they do have this practise to reply (manually) to inform that they have received the redemption form and passed it to the related department. I didn't receive any reply from them. For BT application, yes they do have. QUOTE(lucas114 @ Apr 20 2015, 07:38 PM) Thanks for the information. I did send the form again on Sunday, Lets see if I will receive any acknowledgement reply. If no, then wait to see if the redeemed items (cash rebates) will be credited into my account in one- or two-week time. Updates in this.I didn't receive any acknowledgement from ACS regarding the redemption that I submitted (even I did request for acknowledgement in the subsequent emails). On 2/5, I went to an ACS centre, planning to resubmit the redemption form in hardcopy since I received no response through email. However, upon checking on the computer, the customer service told me that there was a redemption on 15/4 which was in process, and my account was left with ~500 points (after deduction of the points for cash back redemption). There was nothing shown on my unbilled transaction at that time. The cash backs were posted on my May statement, on 10/5. |
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May 19 2015, 12:51 PM
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#2208
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QUOTE(lucas114 @ May 18 2015, 09:40 PM) Updates in this. they are slow in redemption. it's normal.I didn't receive any acknowledgement from ACS regarding the redemption that I submitted (even I did request for acknowledgement in the subsequent emails). On 2/5, I went to an ACS centre, planning to resubmit the redemption form in hardcopy since I received no response through email. However, upon checking on the computer, the customer service told me that there was a redemption on 15/4 which was in process, and my account was left with ~500 points (after deduction of the points for cash back redemption). There was nothing shown on my unbilled transaction at that time. The cash backs were posted on my May statement, on 10/5. i fax form to them and 2weeks later i personally go to counter to redeem. they told me still in process. finally my redemption take 4 weeks processing time... |
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May 19 2015, 02:00 PM
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Just to update that previously for the first year of the card my quarter dates are always consistent, eg 8/2 - 7/5, 8/5 - 7/8...
After calling in to check on the latest rebate not being credited, the CS informed me that my quarter dates has been moved to the 12th and this is due to +1 day every quarter, and it seems to be in-line with the latest updates posted on this thread. |
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May 19 2015, 02:28 PM
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#2210
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QUOTE(xjeez @ May 19 2015, 02:00 PM) Just to update that previously for the first year of the card my quarter dates are always consistent, eg 8/2 - 7/5, 8/5 - 7/8... Interesting. I will pursue this matter when I am affected in July rebate.After calling in to check on the latest rebate not being credited, the CS informed me that my quarter dates has been moved to the 12th and this is due to +1 day every quarter, and it seems to be in-line with the latest updates posted on this thread. |
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May 19 2015, 03:05 PM
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QUOTE(xjeez @ May 19 2015, 02:00 PM) Just to update that previously for the first year of the card my quarter dates are always consistent, eg 8/2 - 7/5, 8/5 - 7/8... After calling in to check on the latest rebate not being credited, the CS informed me that my quarter dates has been moved to the 12th and this is due to +1 day every quarter, and it seems to be in-line with the latest updates posted on this thread. QUOTE(Human Nature @ May 19 2015, 02:28 PM) this is really confusing, aeon system is not consistent. Also it seems their site is still having time out issue today. |
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May 19 2015, 08:16 PM
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QUOTE(cfa28 @ May 18 2015, 11:16 AM) Aeon getting very strict or perhaps don't want to approve new watami cards anymore. May I know when did you apply and how long it took to know the outcome? How did you find out that your spouse's application got rejected? My spouse applied last week and tried to check through phone but the operator said the info entered is incorrect My spouse application not approved. Salary is more than 2x the min. Got existing 2 cards, clean CCRIS, gave EPF Statement. Hmmm, so difficult to get CB these days. |
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May 19 2015, 08:43 PM
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419 posts Joined: Apr 2008 From: selangor |
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May 19 2015, 09:09 PM
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QUOTE(cipher3344 @ May 19 2015, 08:43 PM) Agree. yeah, the logic is... since everyone have the same statement date of 10th and due date of 2nd every month, why not everyone have the same quarter as well, right?Troublesome. Confusing. Why dont just 1 jan-31march, 1 april-30 june..... keep everyone happy. Haizzz |
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May 19 2015, 09:17 PM
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#2215
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4,094 posts Joined: Jan 2003 From: USJ |
QUOTE(xjeez @ May 19 2015, 02:00 PM) Just to update that previously for the first year of the card my quarter dates are always consistent, eg 8/2 - 7/5, 8/5 - 7/8... but anniversary date shud be the same, right?After calling in to check on the latest rebate not being credited, the CS informed me that my quarter dates has been moved to the 12th and this is due to +1 day every quarter, and it seems to be in-line with the latest updates posted on this thread. so even if each quarter add one day, but come next year anni date, it will be back to the same date, which in your case is 8/2, no? |
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May 19 2015, 10:32 PM
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11,740 posts Joined: Oct 2013 From: Her Heart |
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May 19 2015, 11:30 PM
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#2217
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QUOTE(kelvinlzy @ May 19 2015, 08:16 PM) May I know when did you apply and how long it took to know the outcome? How did you find out that your spouse's application got rejected? My spouse applied last week and tried to check through phone but the operator said the info entered is incorrect My wife submitted to the AEON credit branch and they also printed the EPF Statement from their kiosk.After about 3 weeks received SMS that application was not successful. |
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May 20 2015, 12:22 AM
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May 20 2015, 02:49 AM
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QUOTE(victorywp @ May 19 2015, 10:32 PM) of course its not different thing...its written in their TNC, which means it should revert to the original date unless their TNC has been changed to reflect the new additional day which confused everyone" The first day of the 3% Quarterly Cash Rebate follows the date of the approval of the Principal Cardholder and it cannot be changed." with that said...the dates CANNOT BE SHIFTED forward by one day too based on the TnC ...it means it SHALL follow e.g. 1JAN to 31st Mar, and then 1Apr to 30Jun and so forth ...clearly they didnt read their own TnC or made any written notice revision to it to be valid... should tell them this before they make any baseless instruction given by their supervisor This post has been edited by anonymous552235: May 20 2015, 02:55 AM |
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May 20 2015, 09:56 AM
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845 posts Joined: Nov 2004 From: Penang |
QUOTE(koinibler @ May 12 2015, 05:53 PM) How long does it normally takes for the payment to go through. I've IBG to Citi with my AEON cc number 2 days ago.I checked online, it seems that payment not yet received, from calculating the total outstanding amount. Anyway, how do I know if my previous month balance had been cleared or not, it does not have a clear transaction history on AEON online like other banks. Thanks. |
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