Anyone get 10% fuel rebate which entitled to selective watami card members only? Cause I still don't see the rebate being appear in Jan 2015 statement which it supposed to be as stated in the Campaign promotion page. I called the CS, they need 5 days to investigate, really slow and not effective in terms of marketing campaigns.

Yes, read it clearly as below:

Whatever they give extra dun call them for explanation, bcos most of the time they need to take a day to check with marketing Dept. If they found wrongly credited, they will withdraw the credit, I faced this kind of scenario before. Only call when u 90% believe they have missed the rebate that u supposed to have

Very frustrated on how AEON Credit service calculated on the 1st day of each quarter Watami card cash rebate. From my understand and some example provided in this forum, if my anniversary approval date was 12 Mar 2014, isn't that 1st Q shld be 12th Mar - 11 Jun, 2nd Q 12 Jun - 11 Sep, 3rdQ 12 Sep - 11 Dec, 4th Q 12 Dec 2014 - 11 Mar 2015? I don't know why the customer service said my 1st Q was start from 14th Jun - 13 Sep. If I follow what customer service told me then is impossible my next cycle will fall back to 12th Mar 2015 as indicated in the Watami Card T&C "The first day of the 3% Quarterly Cash Rebate follows the date of the approval of the Principal Cardholder and it cannot be changed."

Due above wrong calculation, I got less rebate on my 4th Quarter. I have called them four times to follow up and they still can't make it clear!

I calculated based on posting date. I received the call from CS that they calculate the 1st day of each quarter rebates as below:
For example my card approval anniversary date was 12 Mar 2014 then
1st Q is from 12 Mar 2014 - 12 Jun 2014
2nd Q is from 13th Jun - 13th Sep 2014
3rd Q is from 14th Sep - 14th Dec 2014
4th Q is from 15th Dec - 15th Mar 2015
1st Q is from 16th Mar 2015 - 16th Jun 2015
2nd Q is from 17th Jun - 17 Sep 2015

In short it will add 1 day to the first day of each quarter. So is totally against the Watami T&C stated "The first day of the 3% Quarterly Cash Rebate follows the date of the approval of the Principal Cardholder and it cannot be changed."

The CS said he will reflect my feedback to their management while in the meantime I have to stick to their existing calculation of the quarter rebate period

No i dun think is resolve. You may call the CS and ask them your current quarter is start from when to when, you will get the surprise answer from them.

I know originally oso thought as cipher3344. But after i got my latest statement then found out that one of my transaction was not calculated into my thought of period then the CS told me the +1 day to each quarter theory. So for those who are having same thought as cipher3344 can call the CS to clarify on your own quarter period in AEON Watami system, check your result and report at here. I oredi talked to them endlessly they still insist on the +1day to quarter theory! They said they will reflect the T&C of Watami quarter cash back period to management but want me to follow this +1day calculation at the mean time. Hence, i urge all the watami card users here to call them and clarify on thus matter. We don't want the same tragedy as wan7075 did whereby we charged 2 significant expenses into same period, if Aeon system still using +1day calculations.

Nowaday, they are very kiasu. For my case, I even logged the complaint to them ask them to stop annoying me before even reach the due date at 2nd of month, then only they stop to call me before 2nd of every month

Hi Bro, may i know the name of the CS that you deal with. I would like to speak with him to save my saliva with other CS