Hi all,
Would like to share my bad experience.
Contractor Name: Moritz Chin
Company Name: E Moritz Constru & Reno Sdn Bhd
No.1, Jalan 1/8, Bandar Tecknologi Kajang, 43500 Semenyih, Selangor
(Company No. 1088059-x)
Phone: +60162387767
My wife and I have started my renovation journey around October 2015. Got a few quotations but chosen the most expensive one as felt comfortable communicating and dealing with the contractor. We felt that he was good, reliable and honest contractor by the way he talk and present himself. Plus he was in the midst of renovating another house in the same area. So our thought is what could go wrong?
And now it hit us. The contractor has left the job and we are left to find a new contractor to do the remaining work. Not sure other contractors willing to pick up the job as only small job left.
It’s all begin when I decided not to follow the initial plan. The initial plan was as following
a) To make brick partition (about 12ft x 16ft) including wooden door in master bedroom for wardrobe
b) To hack toilet wall and reconstruct to make the wardrobe space bigger
For item a) he deducted 2k and item b) is 3K. So I started questioning him why he charges me 1.4k just to increase height of other wall (1ft x 10ft) and a wall about 12ft x 16ft including door only 2K? He kept saying it is based on lump sum price and can’t be calculated by formula however he said he will give additional discount. So I let it go assuming he will give me the discount.
As the work goes on, another issue pop up when he wanted to charge me additional 6.4k for the MS pergola behind the garden. Again I questioned him, why charge me additional when you and I have been discussing it since day 1. According to him, initial discussion was using less and thinner hollow. Now he use thicker material and the gap between each hollows are narrow. I remember clearly that from day 1 we have discussed to have a pergola that can prevent anyone to climb in as security is my wife main priority and I have been chasing him the design drawing which he unable to provide. Again, this is because I didn’t go with the window grill that he quote me 6.4k for the entire house because my wife preferred the security mesh.
Mainly because of this 2 issues, renovation works were put on hold until I have to make initiative move to ask him to come out to discuss this matters. We both concurred that I will pay him the exact amount that up to date while he will do all the works that we discussed with no additional charges unless it is additional/extra work.
**oh i remembered another issue is that he doesn't want to deduct out the kitchen concrete counter top which i didn't do at all.
I learned my lesson. Before paying him, I have list out all the things we have discussed and have he to agree with which he did. So I make another good deed move by paying him 1/3 of the balance as to amend our broken business trust and another 1/3 after he start/continue the work which he did after delaying me few days.
Everything was ok until I asked him to dispose the garbage as he promised earlier that he will dispose it bits by bits with his pickup truck. What shock me is that he wanted to charge me. I told him that you have promised me and I assume he agreed as I did not get any reply from him.
After a few days, things get worst when he wanted to charge me 2 items that we have discussed and one of the item is because of poor workmanship. I disagree to pay him and this is when he started replying my call or text.
Now I’m looking for contractor for work as following
a) Touch up paint. House is left with hand prints everywhere
b) Parking pillar wash stone work. 80% completed (might need to remove it because of poor workmanship)
c) Parking area floor repaint.
d) Steps light for staircase relocation.
e) Master bedroom swing door.
f) Backyard garden
g) Crack line at the wall touch up
There are many other minor item that are too long to list out. So sad. Often I am left outside in the cold where he promised to come and work but did not show up. Found out only when I am at the site and come out with plenty of excuses when I texted him. No notification at all unless wanted to get payment where all the photos of works will flow in. Always informed me that "OUR COMPANY POLICY IS HAPPY ENDING FOR CUSTOMER"

which is obviously bullshit!!
I can only blame myself as I was too trusting and believe in gentleman agreement. I regretted not to follow what I learn in this forum, to get every single things ITEMIZED! That because contractor often will forget and not quote what has been discussed but you think that it is included. SO MAKE SURE ALL THINGS IS STATED IN THERE.
LESSON 1 LEARNED: ALL WORKS AND SUPPLIES MUST BE ITEMIZED!! So you will not miss out anything you want or else will ended up arguing this and that just like my case.
LESSON 2 LEARNED: ALL AGREEMENT AND DISCUSSION OF ANY AMENDMENT MUST BE IN BLACK AND WHITE They will forget what the promise after a while. so black and white is the best. but for my case is useless because is too late.
LESSON 3 LEARNED: DON’T EASILY FALL INTO ANY SWEET TALK. DON’T BE TOO TRUSTINGAll the sweet talk is BS when $$ comes in. No money no honey! When they want you to pay, they will response and act faster and after payment back to 0.
LESSON 4 LEARNED: DOUBLE CHECK THE MEASUREMENT GIVEN. To prevent over order. In my case, yes tiles. Promise to refund it but…..sigh
By the way, should I make police report as he has my house key? I texted him to return but no reply.
Besides that there is
Thanks for reading my rant.
Rating: 1
This post has been edited by yahsoh: Aug 30 2016, 11:16 PM