I would like to share my bad experience with these contractors rpl reno works@dta kitchen, both are the same companies running by the same guys. I got the contact from google and a few satisfied customers recommended this contractor, but the renovation works done by this contractor was minor renovation, unlike my renovation. Impressed with comments by a few customers in blogs, I set the deal with this contractor without detailed out the scope of work in the paper, I detailed out scope of work verbally as I trust this contractor, initially, the work was very impressive, the demolition work was very fast than I expected. The first problem started when they refused to apply skim coat even it’s clearly mention in the quotation, I found out they painted the wall without applying the skim coat, after few arguments with them, they finally agreed, but I have to bear the cost of the paints even it was their mistake. The second problem occurs when they argued about rooftop painting, they refused to do so, I show the final quotation to them as the painting works including rooftop, after few arguments with them, finally they agreed, but I didn’t know whether jet washing was used to clean the roof or they simply painted the roof.Only God knows. Another problem was they didn’t hack the wall for security doors installation as I instructed, I had given the measurement, the date of installation and in fact, I reminded them many times before I left Malaysia for holiday, I was very angry when I received the call from security door installer that the walls hadn’t been hacked, they told security installer I didn’t inform to them, I asked them why you said that to the security door installer, they said just small matter, they will hack the wall ..case closed ..WTF..I had to bear the cost because the wall was not ready.I check with the indons whether they monitor the work closely, what I thought was true, they didn’t monitor the work and they hardly came to check the progress and quality..they always asked for advance payment even they failed to achieve the progress, I advanced the payment 20% to speed up the work as they facing financial difficulty, but the progress was still the same..1 month delay, they even asked for another 20% because they had used my money for another project, I refused and no money will be given until they complete the job, I started monitor the work closely, I became free part-time site supervisor for them, I wasted my time a lot and they didn’t like it when I complain about the quality and the progress, my house was delay for almost 2 months, they left the house just like that even they said they promised to complete it in certain period but they failed, I hired 2 indons and myself to complete the job, I found many quality issues such as lack of cement beneath the tiles, socket outlets and switches were not properly installed, there were few holes on the plaster ceiling, some part of the walls were not skimmed as instructed, the pipe under the sink was installed wrongly ( I had to hack the wall to reinstall the pipe), the shower heater was placed wrongly..but the major part…kitchen cabinet, wardrobe and cabinet under the stairs..there were too many defects and the defects were very obvious..they knew the defects but they still want to install it, I refused to pay them balance 20% as they failed to complete the job after 3 times extension, apart from that funny things they said I didn’t complaint about the cabinet, ..their jobs to make sure the cabinet supply by them must be in good quality. Their workmanship was poor and totally disasater, cables are not properly insulated with pvc tape , I realized it when I replaced the downlights, data socket outlets were not properly wired( I did the termination myself), electrical outlets alignment are not uniform, cements are not sufficient for tiles ( when I knocked the tiles , I can hear the air trap beneath the tiles), the tiles installed at kitchen cabinet area are “waving”, the tiles horizontal surface level are not levelled due uneven cement. After I moved to the house, I got the call from him, he asked me about the balance, I said the work was not completed and I have to hire another contractor to finish the job, he cursing me as I refused to pay and he threatened me he would remove the half completed kitchen cabinet and wardrobe, I welcomed them because anyway I have to bear the cost for removal, as the day comes, he didn’t appear, I texted him but he didn’t reply, I guess It would add additional cost to him as the cabinets can’t be re-sole, without wasting my time, I hired 2 workers again to remove half completed cabinets, cost me extra money.Additional 15k I spent for another contractor for kitchen cabinet and understairs cabinet..So to conclude my story, do not hire dta kitchen @ rpl renovation or you will experiance the same fate as me, their fb and contact numbers are as below



https://www.facebook.com/dta.kitchen.1?fref=ts

https://www.facebook.com/rpl.works?fref=ts

DIN :013-6086905