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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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jjj2
post Nov 2 2015, 09:03 AM

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QUOTE(jasonctx @ Nov 2 2015, 07:46 AM)
Hey bros am currently on time astro iptv broadband at mont kiara area 3mbps. Am staying in condo having low signal in rooms. Living hall is fine. Current router is Linksys e1000. What router can I use to improve my signal n wireless speed in rooms? Thanks.
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HI Bro,

Appreciate if you could pm me your budget allocated for a new router and also possibly the size of your condo, distance of Router to the room that currently having low signal.

Thanks.
jjj2
post Nov 2 2015, 09:06 AM

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QUOTE(countmybones @ Nov 1 2015, 11:47 PM)
Having problems with twitch again now.
Buffering every few seconds on low quality.
[attachmentid=5228088]
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Hi Bro,

The results is under acceptable range, please send me your PingPlotter results.

Thanks.
jjj2
post Nov 2 2015, 10:37 AM

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QUOTE(jasonctx @ Nov 2 2015, 09:27 AM)
Hi thanks for reply.

I do not need a high tech router as long as just enough to allocate sufficient signal in room.

My apartment size is 1300 sqft.

Distance from my living hall to room is about 25-30ft....in between there is a thick concrete wall.

When i surf/stream in the living hall there is no problem. Now I am getting about 1-3 bars out of 5 in the room.

Thanks. Currently running on Timenet Astro IPTV 3mbps with E1000 linksys existing router.
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Got it Bro, please check out your pm with more alternative solutions.

Thanks.
jjj2
post Nov 2 2015, 03:37 PM

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QUOTE(chik2power @ Nov 2 2015, 03:05 PM)
hi jjj2,

can you help me with slowness issue.
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Sure Bro,

Can you confirm that the above test results are performed with cable connection?
Try to make direct cable connection from your computer to the Huawei ONU Lan Port 1.

Pm.me your outcome ya, we will proceed with next step.

Thanks.
jjj2
post Nov 3 2015, 12:45 AM

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QUOTE(fubar843 @ Nov 2 2015, 07:28 PM)
Connection to Europe still sucks from the office and home. Skype video call quality is still bad, meaning the connection can not sustain  bandwidth >= 1Mbps between here and Europe.
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Hi Bro,

Kindly post up your traceroutes.

We wanna see where it stucks.

Thanks.
jjj2
post Nov 3 2015, 10:41 PM

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QUOTE(kennethwwc @ Nov 3 2015, 09:53 PM)
looking to switch my streamyx to other service provider, checked time website my condo is under covered.
Any suggestion i should go with time?
My condo is a 10 years old building, should we install a new fiber optic cable from entrance into the house? if so, I dont wish to see a visible cable running into my house, any alternative solution?
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Hi Bro,

Glad that you have made up your mind to go for TIME.

Yes, a new Fibre Optic cable will be pulled into your house. I need to see your house conditions so that I can propose you with a proper cable routing at the same time adhere to TIME cabling rules.

Please check out your PM for more details.
jjj2
post Nov 3 2015, 10:44 PM

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QUOTE(tritonite @ Nov 3 2015, 07:31 PM)
More accurately, they have gotten tired of using the brainless 'Stay tuned for good news, bro!' response  wink.gif

In any case, at this point, probably the only way they can reduce their prices further without cutting into their significant profits is to eliminate more technical maintenance and support staff. I think we've all noticed in the past dozen pages in this thread that they are already making their own subscribers do their technical investigation and troubleshooting for them 

If they cut any more staff, they may start asking people to hand deliver the traceroutes, latency reports and other technical data to their location in Shah Alam and then explain step-by-step to their staff there how to resolve the issues.  laugh.gif
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Thanks Bro for your feedback.

We are here to assist by collecting test results from subscribers, we run through the results, tests & provide feedback to the TS team, apology for the delays if response from TIME side is slow sometimes.


jjj2
post Nov 4 2015, 09:41 PM

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QUOTE(simpleguy @ Nov 4 2015, 09:21 PM)
Is it available at Mentari Court Block F/Tower F?
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Hi Bro,

I'm sorry as Mentari is not yet available for service.

Please do refer to your PM for more details.

Thanks.
jjj2
post Nov 4 2015, 09:43 PM

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QUOTE(Without @ Nov 4 2015, 06:11 PM)
How long do i have to wait for installation for new application?
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Hi Bro,

Usually for normal circumstances, it takes 7-14 days to get it installed, from the day of order submission.

Thanks.
jjj2
post Nov 5 2015, 02:25 AM

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QUOTE(Without @ Nov 4 2015, 11:29 PM)
I have submit the application last Thursday but still not yet get any confirmation on installation.
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Hi Bro,

Please text me your Service Order #. will help you check it out.

Thanks.
jjj2
post Nov 5 2015, 03:41 PM

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QUOTE(fishuu @ Nov 5 2015, 03:37 PM)
Relocated Mi Router to the middle of the house. Using 5ghz band with a DWA 182 receiver. Boosted speeds. Distance around 3meters away user posted image
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Not bad Bro..try to test it further away..

Thanks.
jjj2
post Nov 5 2015, 03:55 PM

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QUOTE(pltan @ Nov 5 2015, 01:21 PM)
Longtime Time Fibre user via Astro IPTV.
Just FYI it looks like they've started some stealth throttling...Uploaded.net being one of the sites. For the past month or so speeds have been at 300-500kb/sec from Uploaded, throw on my VPN and voila full 30Mbps
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HI Bro,

First of all, make sure you are using Public DNS such as OpenDNS or Google DNS.

Please also send me the followings :

1) VPN servers location,
2) Your WAN IP (if not, first 3 octets is fine)
3) Service No. (in the form of TBBNxxxxxxG)


Thanks.

This post has been edited by jjj2: Nov 5 2015, 03:57 PM
jjj2
post Nov 5 2015, 03:59 PM

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QUOTE(fishuu @ Nov 5 2015, 03:47 PM)
user posted image
almost 10M away ... Lagi kuat lol shocking.gif
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Your D-Link dual band AC Adapter performs well thumbup.gif
jjj2
post Nov 5 2015, 07:36 PM

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QUOTE(fruitie @ Nov 5 2015, 05:12 PM)
Any coverage for D'Alamanda Cheras?
http://www.propwall.my/cheras/dalamanda/1514

I tried searching from website but I don't think it is covered...
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Hi,

I't snot yet ready for service, please kindly refer to your PM for more details.

Thanks,
jjj2
post Nov 5 2015, 11:29 PM

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QUOTE(calvin08 @ Nov 5 2015, 09:07 PM)
I'm getting turtle speed like 15kb/s trying to download at night. Anyone could help?
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Hi Calvin Bro,

Pls pm/email me more details about your problem.

Thanks.
jjj2
post Nov 6 2015, 08:47 PM

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QUOTE(Thalmes @ Nov 6 2015, 09:14 AM)
LOS signal is blinking red on my Huawei modem. Called TIME and they said they said their side shows everything is ok but will check to see if anything can be done. Else they will call a technician.

Would like to see if anyone experienced this before? I suspect someone snapped my cable in the telephone room (I live in a condo). Anyone I can contact for quick fix? Don't really want to wait till next week.
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Hi Bro,

Sorry jus saw your message... if LOS is blinking in red, impossible TIME side is undetectable.
Damage cable could be one of the problem...there are other possibilities as well.
Mind to give me a call ? Will guide you how to check.

Thanks.
jjj2
post Nov 7 2015, 12:02 AM

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QUOTE(kidrawk @ Nov 6 2015, 10:37 PM)
Is TIME will be available in Setia Alam, Shah Alam area?
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Hi Bro,

Not at this moment, please do check out my PM for some solutions.

Thanks.
jjj2
post Nov 7 2015, 12:41 AM

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QUOTE(Thalmes @ Nov 7 2015, 12:09 AM)
I have a report number and received a sms saying a technician is reading on my report now and will give me a call shortly. Unfortunately, no calls received. Not sure if they are working on Saturday.

What can be done? Is it the cable on my modem or the actually fiber cable is damaged? Please advise.
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Hi Bro,

Already send them an email as urgent case, do expect them to reply tomorrow.

Thanks.
jjj2
post Nov 7 2015, 02:54 AM

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QUOTE(mintgadget @ Nov 7 2015, 12:37 AM)
Feel like a broken record...

Every night same....  Turtle Internet Midnight Everyday (TIME) .... brows.gif  LOL

Really frustrating... every night same result... call CS always same respond this test that test.

So many people cannot be having router problem la... direct connection speed test.

The solution for me is ridiculous but works... don't download at night and so you won't be disappointed.
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Hi Bro,

Sorry for the inconveniences that you are facing.

Agree, not all cases are Router problem, it could be TIME side problem too, thats why we need to check and drill down to the actual problem.

Please provide (PM) me the followings :

1) Test Results that you mentioned direct connection to the ONU.
2) Traceroute (preferable PingPlotter results) results to the slow download server.
3) Service No. (in the form TBBNxxxxxG)

Thanks.

jjj2
post Nov 7 2015, 06:59 PM

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QUOTE(omarakash @ Nov 7 2015, 05:38 PM)
hello I am interested to knw about the service my location in South city plaza ,seri kembangan, serdang pm full detail about the home internet
thx
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Hi Bro,

Im.sorry as its not in service yet.

Pls do refer your pm for more details.

Thanks.

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