QUOTE(fishuu @ Oct 25 2015, 01:19 PM)
Thanks Bro...Update me ya.
TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future
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Oct 25 2015, 01:21 PM
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#921
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3,612 posts Joined: Feb 2006 |
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Oct 26 2015, 12:55 PM
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#922
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3,612 posts Joined: Feb 2006 |
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Oct 26 2015, 01:13 PM
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#923
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QUOTE(fishuu @ Oct 25 2015, 05:09 PM) ![]() Using direct connection to the ONU, Speed is there... But Jitter is still strong. And the Router could have been a small contributor to the slow connection also.. Can get replacement unit? A better one perhaps? Currently having the ZTE one... I want Linksys pleaseeeeee Update : few minutes later http://www.speedtest.net/my-result/a/1525339358 You are on 10Mbps package right ? I can see that the line quality is very much improved by not using the Router. The jitter value is acceptable.. I'm sorry Linksys model is no more in stock, the previous model is even worse than this ZTE H298N. Check my PM for more details. Thanks. |
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Oct 26 2015, 01:38 PM
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#924
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3,612 posts Joined: Feb 2006 |
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Oct 27 2015, 09:28 PM
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#925
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QUOTE(fishuu @ Oct 27 2015, 07:08 PM) Yeah, Cust service is hell... Getting more answers from here than emailing them for a whole week. Hi Bro,JJJ and yeapch is very helpful. Fixed my connection issue, which was caused by a faulty ZTE router ( 2 weeks old) No worries, if you need further assistance, just buzz me & either me myself or my team will assist you. Report has been lodged as well. Sometimes CS is not too technical wised, they need to forward the enquiries to the respective Technical Support Team, and that takes time, so you can directly email them the test results that we requested, that will save you some time. Check our pm as well ya, cheers Thanks |
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Oct 27 2015, 10:15 PM
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#926
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QUOTE(mintgadget @ Oct 27 2015, 08:45 PM) Really pity both active agents here. Trying their best but no success coz it's really time's end. So many people cannot have same issues. It is ok for awhile then problem again. Very intermittent and it is very irritating. But we just telan only what else can you do besides terminating. Hi Bro,Your turn... there are many isolated cases that require us to perform several tests before we could pinpoint the actual cause. There are times that mayb caused by TIME's side, there are also many times caused by other issues. Please kindly provide your latest results after your test results posted on 1 Oct. 1) Speed Test to Local servers 2) Speed Test to International Servers 3) Ping Plotter test to your International servers. If you have previously made any report, please provide us your Report/Case ID to further follow up. Thanks. |
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Oct 27 2015, 10:24 PM
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#927
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3,612 posts Joined: Feb 2006 |
QUOTE(abusive123 @ Oct 27 2015, 09:43 PM) has TIME decided to do soemthing about Twitch streams. Using this connection for a week now and I can't watch any Twitch stream without constant buffering. Hi Bro,Since your last response on 23 Oct, you have tried the 2 methods that we proposed. We have yet received your latest test results, please kindly perform the followings : 1) Local Speedtest 2) TraceRoute to Twitch.tv servers or Twitch Live servers. 3) Try VPN You can reply to my PM or post your results right here. Thanks. |
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Oct 27 2015, 10:33 PM
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#928
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3,612 posts Joined: Feb 2006 |
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Oct 28 2015, 12:18 AM
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#929
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QUOTE(mintgadget @ Oct 27 2015, 11:02 PM) http://www.speedtest.net/my-result/4780920654 - local server HI Bro,http://www.speedtest.net/my-result/4780929425 - us server http://imgur.com/pJSCEOj - ping plotter to uploading.com (premium account getting about 200k or so with 10 threads now) Besides Irvine, what about other servers at California ? For these pingplotter results, can you show me the full screenshots, I cant see the 'Name' column in full. Thanks. |
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Oct 28 2015, 12:23 AM
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#930
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Oct 28 2015, 10:22 PM
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#931
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3,612 posts Joined: Feb 2006 |
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Oct 28 2015, 10:24 PM
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#932
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3,612 posts Joined: Feb 2006 |
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Oct 28 2015, 10:25 PM
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#933
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3,612 posts Joined: Feb 2006 |
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Oct 29 2015, 07:50 AM
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#934
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3,612 posts Joined: Feb 2006 |
QUOTE(abusive123 @ Oct 28 2015, 10:57 PM) Hi, Hi Bro, This is at the moment. Unlike in the morning, I can't watch any stream right now without it buffering every 5 seconds or so. Even on lower stream quality. ![]() I can't zoom this daytime result. I need your pingplotter results for both daytime & nightime to Twitch Live servers. We'll assist you further. Thanks. |
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Oct 29 2015, 07:53 AM
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#935
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QUOTE(Braxton @ Oct 28 2015, 11:11 PM) Hi Bro,Some users are still facing, drilling down to root cause....there are quite a number of cases which are due to isolated case such as Router or Fibre issues... So we need test reports to further verify. Thanks. |
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Oct 29 2015, 01:16 PM
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#936
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3,612 posts Joined: Feb 2006 |
QUOTE(abusive123 @ Oct 29 2015, 10:50 AM) Hi JJ, OK Bro, no worries Sorry about the screenshot. I use a 29 inch monitor at home and it looked big enough for me. When i opened it on my laptop this morning it looked too small. I'll send the link to the screenshots instead from now on. As for Twitch, I encountered the problem at about 7.30pm last night. I tried again yesterday at about 11.30 pm it was okay. I tried again this morning and Twitch was working fine. So I think its just being throttled at peak hours (8pm -12). Thanks again. EDIT: I'll send the pingplotter for tonight and tomorrow morning. I need the tracroute results when it's having problem streaming, and also the daytime session when it's running smooth. Thanks. |
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Oct 29 2015, 08:48 PM
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#937
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Oct 29 2015, 09:04 PM
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#938
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QUOTE(countmybones @ Oct 29 2015, 08:40 PM) Hi jjj2, some tracert results to twitch. My account TBBN033023G. Hi Bro,![]() [attachmentid=5208487] [attachmentid=5208488] Nmm..Request time out..Confirm again it's daytime or night time ? Possible if you provide me with pingplotter results for both Daytime & Night time ? The ones you show are still under acceptable range, just that I can see it's 'stuck' at Level3 Communications @ LA. Thanks. |
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Oct 29 2015, 09:08 PM
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#939
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Oct 29 2015, 09:15 PM
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#940
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