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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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jjj2
post Oct 1 2015, 05:29 PM

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Good News

All FTTX subscribers can enjoy 1 Month Free Trial until 31 Dec 2015.

Thanks.

Terms & Conditions applied.


jjj2
post Oct 2 2015, 01:24 AM

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QUOTE(yewfatt @ Oct 2 2015, 12:14 AM)
speed test result is good but i try download el capitan  from app store. the download not moving at all
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Same issue reported since yesterday...

May you try to test download some other files from other servers.

PM you a test server.

Thanks.
jjj2
post Oct 2 2015, 12:49 PM

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QUOTE(tritonite @ Oct 2 2015, 12:46 PM)
If there is a promotion/offer that is better than the one I can get if I apply from an Astro outlet or Astro booth, do let me know as well.
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Hi Bro,

Please do check out your pm for more details.

Thanks.
jjj2
post Oct 2 2015, 07:35 PM

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QUOTE(izz70 @ Oct 2 2015, 07:15 PM)
any idea if time is coming to sarawak? Sarawak seems to be the only state left out in the cold. They have time broadband in Sabah too
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Hi Bro,

If you are refering to FTTx, it's yet implemented.

Please pm me type of services you required. We can assist you to sort it out.

Thanks.
jjj2
post Oct 4 2015, 10:46 AM

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QUOTE(kimirockz @ Oct 4 2015, 10:37 AM)
duno why my TIMES does not support torrent downloading anymore...
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Hi Bro,

Time does not block p2p traffic. Would you mind pm me.more details of what you are facing, we'll glad to assist further.

Thanks.
jjj2
post Oct 5 2015, 12:52 PM

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QUOTE(kimirockz @ Oct 4 2015, 12:08 PM)
ok thanks for info. i will try to check it up
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Alright, please buzz me should you require further assistance.

Thanks.
jjj2
post Oct 5 2015, 12:57 PM

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QUOTE(wouter @ Oct 4 2015, 10:42 PM)
All the sites in Europe are incredible slow for me, more people with the same problem? Friends with TM have no problems. Below a traceroute to a big server in the netherlands:

2  lo-0.ag-01-glsfb.ni.time.net.my (223.28.0.216)  3.616 ms  4.242 ms  3.612 ms
3  223.28.26.41 (223.28.26.41)  3.310 ms  3.211 ms  3.184 ms
4  xe-0-1-0-0.cr-02-glsfb.ni.time.net.my (223.28.2.1)  12.407 ms  15.851 ms  15.667 ms
5  223.28.26.82 (223.28.26.82)  11.047 ms  10.411 ms  9.834 ms
6  124.158.226.149 (124.158.226.149)  9.779 ms  10.180 ms  9.697 ms
7  xe-0-1-0-1.cr-gw-1-sin-pip.sg.globaltransit.net (124.158.224.237)  266.369 ms  308.955 ms  274.348 ms
8  ge-0-0-0.pp-gw-1-lhr-pip.uk.globaltransit.net (124.158.224.30)  340.086 ms
    ge-0-3-0.pp-gw-1-lhr-pip.uk.globaltransit.net (124.158.224.14)  273.760 ms
    ge-0-0-0.pp-gw-1-lhr-pip.uk.globaltransit.net (124.158.224.30)  336.805 ms
9  80.249.211.145 (80.249.211.145)  370.231 ms  388.057 ms  440.145 ms
10  62-69-175-109.ptr.as24646.net (62.69.175.109)  407.289 ms  409.287 ms  363.807 ms
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Hi Bro,

Based on your results, we can see it's GTC is slowing the traffic, but we need more pattern of you traffic, please run through my pm for more details.

Thanks.
jjj2
post Oct 5 2015, 02:14 PM

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QUOTE(reddoxxvi @ Oct 5 2015, 01:49 PM)
Hi Redwan from Presint 11, Putrajaya here. How about my coverage area and can u pm me additional details to me?

Thank you in advance.
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Hi Bro,

I'm sorry as it's yet ready for service. Please do refer to your pm for more details.

Thanks.
jjj2
post Oct 5 2015, 03:20 PM

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QUOTE(rangeseven @ Oct 5 2015, 03:01 PM)
Hi bro jjj2 / yeap,

I am interested to subscribe Time Fibre Home RM129 10Mbps

Can you please pm with details? How much to pay to setup? How long is the contract? ETC.
Currently i stay at casa subang USJ. I checked thru time website it should support Time
*
Hi Bro,

Sure, please check out your pm for more details.

Thanks.
jjj2
post Oct 5 2015, 08:19 PM

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QUOTE(vankodoq @ Oct 5 2015, 07:47 PM)
Hi guys, does anyone else have problem with Rapidgator or ExtMatrix? My downloads from those sites are ridiculous. Last month it was great as usual (> 5 mBps), since a couple of weeks it dropped to approx. 100-150 kBps, and now it struggles to reach 50 kBps. doh.gif I tried to ping and tracert the mentioned sites and indeed the connections aren't good. So I'm basically asking other users if they have the same problem or is it just me? The strange thing is that I have another premium subscription with another filehosting website, the tracert and ping results are similar to those of ExtMatrix, but the download speed is much different. shocking.gif
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Hi Bro,

Please send me your Traceroute results for both OK & having problem servers, I'll analyze it.

Thanks.


jjj2
post Oct 6 2015, 01:07 AM

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QUOTE(redlum @ Oct 5 2015, 10:25 PM)
I'm having extremely slow downloads from Europe as well. To the point that it times out. Been very bad the last week+ sad.gif
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QUOTE(ktsiang @ Oct 5 2015, 10:36 PM)
I am having bad connectivity from Europe as well. I can't even have Skype meeting with my boss in Europe just now.
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Hi Guys,

Being noticing such pattern since last week, to further confirm, please kindly run a Speedtest & then TraceRoute, paste me the results to analyze further.

Please refer to your pm for more details.

Thanks.
jjj2
post Oct 6 2015, 01:50 AM

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QUOTE(Ambient @ Oct 6 2015, 12:39 AM)
Hi experts, please recommend me a router. Hopefully it's ok to ask here  sweat.gif

Details:-

10Mbps Fibre Broadband
Budget < RM150
Furthest point from router ~8 metres
QOS feature is a plus
*
Hi Bro,

You may go for the followings :

1) Asus N12 D1 (2 x 5dBi) 300Mbps 2.4GHz 802.11n
2) TP-Link TL-WR841HP (2 x 9dBi) 300Mbps 2.4Ghz 802.11n
3) TP-Link WR-941ND (3 x 5dBi) 450Mbps 2.4GHz 802.11n
4) TP-Link WR-1043ND (3 x 5dBi) 450Mbps 2.4Ghz 802.11n

* Simple QOS such as bandwidth control is supported.


Please pm/email me should you require further assistance.

Thanks.

This post has been edited by jjj2: Oct 6 2015, 01:51 AM
jjj2
post Oct 6 2015, 10:57 AM

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QUOTE(LaVilla. @ Oct 6 2015, 10:46 AM)
Let's say I wanna move from 1 unit to another unit within the same condominium. Is it possible for me to bring my TIME internet with me? (Have 2 years contract)
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Hi,

Yes it's possible with outdoor relocation, Time will charge RM120 relocation fee into your bill.

* Please take note that standard 15m cable rule still applies.

Thanks.
jjj2
post Oct 6 2015, 06:07 PM

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QUOTE(LaVilla. @ Oct 6 2015, 11:13 AM)
May I know, if that particular new Unit already got TIME internet, can I still move my old TIME to there?
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Yes, you can smile.gif

Please also check out my pm for more details.

Thanks.

This post has been edited by jjj2: Oct 6 2015, 06:07 PM
jjj2
post Oct 7 2015, 11:40 PM

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QUOTE(kitg90 @ Oct 7 2015, 09:10 PM)
user posted image
user posted image

Supposed to be on a 50mb connection but I'm receiving these speeds.

My actual download speed testing some download files is at 200kb/s.

When I tested the same file on unifi it was at 2mb/s.

What is wrong with Time?
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QUOTE(kitg90 @ Oct 7 2015, 10:01 PM)
user posted image

user posted image

It is very bad unbearable. I can't even stream tv shows.
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Hi Bro,

Both CS & us also received your complaints, TS is currently addressing your issue now.

Let me reply via your email.

Thanks.
jjj2
post Oct 7 2015, 11:43 PM

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QUOTE(tartputat @ Oct 7 2015, 10:23 PM)
Bad speed!
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Hi Bro,

This issue has been noted and currently being addressed by the Technical Team.

For the rest of users who are also facing the same issue, please kindly come forward to lodge your report.

Details :

See this > https://forum.lowyat.net/index.php?act=findpost&pid=76640041

Thanks.
jjj2
post Oct 9 2015, 12:08 AM

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QUOTE(LordSparda @ Oct 8 2015, 11:05 PM)
I've noticed the problem too. Night time speed to anywhere out of Asia is totally borked.

Here's local speed to a Time Server. Not bad!
user posted image

Speed to Singapore is pretty decent too.
user posted image

Then it gets bad. This is the fastest server I could get in Australia.
user posted image

This is the fastest server I've found for London.
user posted image

Fastest server I got for New York.
user posted image

I've noticed international speeds are capped at 5-6 mbps at most, other servers get 1 or less mbps, or the test fails completely and times out. This really needs to get looked at.
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Bro, noted, similiar issues are reported.

Please refer to this Post, we need more people to report, I've already feedback to Technical Team about this.

https://forum.lowyat.net/index.php?act=findpost&pid=76640041

Thanks.
jjj2
post Oct 9 2015, 09:34 PM

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QUOTE(mintgadget @ Oct 9 2015, 09:24 PM)
tonite is HORRIBLE........ what take them so long to fix their routing issue.... is very unstable... don't they know what's wrong with their network.... so many people cannot be wrong.... speediest can peak over 1XXmbps but downloads are 3kbs... call helpdesk as usual.... ping test speed test...
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Yes Bro,

We are monitoring closely too...Send me your TraceRoutes results... need more consistent results with pingplotter...I will.match with mine here..

Thanks.Bro.
jjj2
post Oct 10 2015, 06:18 AM

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QUOTE(kitg90 @ Oct 9 2015, 10:52 PM)
But that's all you ask for Ping Test and Tracert and the outcome? Nothing so far... you ask for proof we provide yet no outcome.. I think the people complaining here just want a working line that we have paid for especially at night.
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Bro,

Thanks for sending us & Time CS with your test results...we cant see much peculiarities in the traffic, except some slowness at highwinds CDN NAX & also your Valve Gaming Servers....
Anyway TIME TS side is looking at your problem...

But Bro mintgadget, yours I can see the problem lies from Cogent Communications node onwards...

Another notice is today 9am there will be some maintenance going on affecting small part of central region.

Stay tuned, will be posting more updates asap.

Thanks.

This post has been edited by jjj2: Oct 10 2015, 06:29 AM
jjj2
post Oct 11 2015, 11:46 PM

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QUOTE(wouter @ Oct 11 2015, 10:54 PM)
I really hope that there will be so solution soon, this current situation is really unacceptable. See attached for how terribly my current Time Fibre connection is.

user posted image
user posted image
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Hi Bro,

Please send these test results to Time CS at customerservice@time.com.my

Your results very obvious.

Thanks.

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