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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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jjj2
post Dec 13 2014, 06:53 PM

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QUOTE(GunBlaDeR @ Dec 13 2014, 05:46 PM)
I am staying at Setapak Green Condominium
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Hi Bro,

Please check out your PM for more details.

Thanks.


jjj2
post Dec 13 2014, 07:37 PM

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QUOTE(newmel @ Dec 13 2014, 07:26 PM)
Service available in Ipoh?
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Hi Bro,

I'm sorry as Time Fibre (particularly FTTx) is not yet available in Ipoh.

Thanks.
jjj2
post Dec 14 2014, 10:59 AM

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QUOTE(Invader Zim @ Dec 14 2014, 10:01 AM)
Hi. 
How the connection in ur place? Stable? How the speed?
I just moved to sg nibong area and now  thinking about getting the time fibre.
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Hi Bro,

May I know which building at sg nibong?
Feel free to let us know, we'll send our team over to check before you actually subscribing.

Thanks.

This post has been edited by jjj2: Dec 14 2014, 11:04 AM
jjj2
post Dec 14 2014, 12:27 PM

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QUOTE(Invader Zim @ Dec 14 2014, 11:11 AM)
Hi. Thanks for the help.

Prima view apartment
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Hi Bro,

Great...Prima View is already ready for service for 2 years.

Feel free to check out your PM for more details.

Thanks.
jjj2
post Dec 15 2014, 11:08 AM

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QUOTE(webuser @ Dec 15 2014, 11:02 AM)
Anyone here having issues with World of Warcraft on the default equipments?

Currently in Riana Green Condo and connection has been really bad with occasional spikes to 800-2000 ms very frequently.

Tested with both WiFi and LAN cable and there is no noticeable difference, both are equally bad.
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HI Bro,

Please PM me your Trace Route result.

Let me take a look.

Cheers & Thanks.
jjj2
post Dec 16 2014, 12:20 AM

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QUOTE(reenieshu @ Dec 16 2014, 12:11 AM)
Hows TIME fibre in Penang area?  Is it like Unifi have to check coverage area first? Kindly PM me. My area at Sg.Pinang doesnt have unifi nor Time. Kindly advise. Thanks.
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Hi Bro,

TIme Fibre is powered by 100% Full Fibre that currently only covers multi-dwelling units such as flats, apts, condos etc.

Sg. Pinang area actually already have coverage, feel free to PM me your building name to check.

Thanks.
jjj2
post Dec 16 2014, 11:53 AM

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QUOTE(Joe Kreutz @ Dec 16 2014, 11:30 AM)
hi guys,

can i ask some noob questions?? i want to install internet service in my home and right now im in between unifi and time, although in my situation now, time seems to offer more value to me.

here are the questions:
1) whats the difference between "voice" and "internet" plan? are these 2 plans together i.e. if i want to subscribe to "internet" i will get "voice" plan too?
2) how long is the contract for "internet" plan?
3) does this service available at seksyen 22 shah alam?

many thanks
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Hi Bro,

Thanks for your interest in Time Fibre..smile.gif
Please refer the following for answers to your questions smile.gif

1) For Time FTTH (home fibre broadband service), it actually bundled with a Voice Line with 2 options to choose.
> pay per use basis @ 9 cents/min for all domestic calls.
> 10 plan (RM10/month with 1 year contract),given 2000mins of Free Calls.

2) Internet plan subject to either 1 or 2 years contract.
> 1 year contract subject to RM249 Installation Fee.
> 2 years contract RM249 Installation Fee will be waived.
> 100Mbps package is subject to a 2-Year contract.

3) In sorry as Seksyen 22 is yet in coverage. Feel free to pm your building name for further checking.

Thanks.

jjj2
post Dec 16 2014, 12:04 PM

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QUOTE(kcpanadol @ Dec 16 2014, 11:56 AM)
PM details for the Plan and is there coverage for SS2/72?
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Which building Bro?

FYI... landed property generally not covered at this moment.

Cheers smile.gif
jjj2
post Dec 16 2014, 03:20 PM

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QUOTE(spreeeee @ Dec 16 2014, 01:43 PM)
does this affected TIME since TIME using Unifi backbone?

https://www.tm.com.my/OnlineHelp/Announceme...-TO-EUROPE.aspx
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Hi Bro,

Dont worry, the damage of this submarine cable previously does NOT affect Time International traffic link.

Thanks.


jjj2
post Dec 17 2014, 12:35 PM

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QUOTE(vankodoq @ Dec 17 2014, 12:20 PM)
I'm currently a customer of TIME's 100Mbps plan (with the 100GB quota). If I plan to move out to another apartment building, can I simply continue the plan or do I have to cancel my subscription altogether and start a new one in my new apartment building? hmm.gif
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Hi Bro,

You may request for service relocation & just continue your contract.
please let us know your new address to check on the coverage.
For your case, Outdoor Relocation fee of RM120 will be charged into your bill.

Thanks.

jjj2
post Dec 17 2014, 02:51 PM

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QUOTE(muttly @ Dec 17 2014, 02:38 PM)
Anyone using the Motorola DECT phone connected to the Huawei modem with issues of it not working periodically and having to reset the modem to get it working again?
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Hi Bro,

Are you referring to the Dect Phone given by Time ?

Please feel free to refer to my troubleshooting guidelines to pinpoint the problem.

Thanks.
jjj2
post Dec 18 2014, 10:05 PM

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Hi Bro,

To activate the Free Boost...just go to http://selfcare.time.net.my

Click on Boost Manager, select how many hours to Boost, click Boost.

For example you select 2 hours to boost, but you can't stop it on the half way & continue back later.

Feel free to pm me should you require further assistance.

Thanks.
jjj2
post Dec 19 2014, 07:43 PM

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QUOTE(Problem @ Dec 19 2014, 06:49 PM)
Can anyone from TIME explain howis TIME routing to softlayer data centers in SG giving 200+ ms response to Singapore which used to give relatively 10-30ms in the past.

  1    3 ms    3 ms    3 ms  192.168.1.1
  2    6 ms    6 ms    7 ms  cgw-211-24-64-1.bbrtl.time.net.my [211.24.64.1]

  3    6 ms    7 ms    6 ms  xe-5-3-0-0.er-01-majjw.ni.time.net.my [223.28.2.
41]
  4    19 ms    15 ms    15 ms  xe-5-3-0-0.er-01-glsfb.ni.time.net.my [223.28.2.
37]
  5    13 ms    15 ms    16 ms  xe-0-1-0-1.cr-02-glsfb.ni.time.net.my [223.28.2.
9]
  6    14 ms    13 ms    13 ms  ae-0-0.br-01-mciwg.ni.time.net.my [223.28.2.122]

  7    13 ms    12 ms    13 ms  124.158.226.149
  8  174 ms  172 ms  172 ms  xe-0-1-0-0.cr-gw-2-sin-pip.sg.globaltransit.net
[124.158.224.229]
  9  173 ms  172 ms  173 ms  ae-2.br-gw-1-lax-pip.us.globaltransit.net [124.1
58.224.18]
10  173 ms  173 ms  173 ms  te0-2-0-18.ccr21.lax04.atlas.cogentco.com [38.10
4.210.81]
11  178 ms  178 ms  179 ms  ntt.lax04.atlas.cogentco.com [154.54.10.30]
12  178 ms  179 ms  183 ms  ae-2.r20.lsanca03.us.bb.gin.ntt.net [129.250.2.2
29]
13  186 ms  191 ms  174 ms  ae-7.r20.tokyjp05.jp.bb.gin.ntt.net [129.250.3.1
5]
14  180 ms  178 ms  178 ms  ae-19.r25.tokyjp05.jp.bb.gin.ntt.net [129.250.6.
213]
15  176 ms  175 ms  176 ms  ae-2.r00.tokyjp03.jp.bb.gin.ntt.net [129.250.2.5
]
16  200 ms  193 ms  181 ms  xe-0-0-0.bbr01.eq01.tok01.networklayer.com [61.2
13.145.38]
17  179 ms  176 ms  178 ms  ae1.bbr01.eq01.sng02.networklayer.com [50.97.18.
165]
18  195 ms  184 ms  178 ms  ae5.dar01.sr03.sng01.networklayer.com [50.97.18.
197]
19  178 ms    *      176 ms  po1.fcr01.sr03.sng01.networklayer.com [174.133.1
18.131]
20  182 ms  175 ms  186 ms  216.12.203.91-static.reverse.softlayer.com [216.
12.203.91]

From what it looks it's making 1 big loop from MY-> SG -> LAX -> Tokyo?
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Hi Bro,

Please make a complaint to Time (in writing) about this issue, globaltransit node & NTT nodes are the culprits...Time has control over Globaltransit.

Thanks.
jjj2
post Dec 19 2014, 07:49 PM

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QUOTE(PingC @ Dec 19 2014, 06:52 PM)
Planning to install internet at my new condo which only TIME has coverage. Can check whether the intallation requires any hacking/drilling in the house?
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Hi Bro,

We are Time's pioneer Service Installer. Basically there is no hacking involved, unless under special cases.
Minor drilling of a small hole maybe needed in order to bring in the fibre care, patching will done after Installation is completed.

If drilling is a big concern, we can advise you a way to bring in the fibre cable.

Feel free to PM/call me should you require any further advise.

Thanks.

Cheers smile.gif
jjj2
post Dec 20 2014, 09:10 PM

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QUOTE(maximus_masta @ Dec 20 2014, 06:35 PM)
Got coverage at putrajaya? Precint 5?
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Hi Bro...

I'm sorry as Precinct 5 is yet covered.

Thanks.
jjj2
post Dec 20 2014, 09:25 PM

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QUOTE(eternalwee @ Dec 20 2014, 06:37 PM)
Hi, I'm interested in Time fibre. Is pj centrestage resident building available for this isp service?
I also noticed that quite a lot of ppl complaining that the e1200 is buggy, any other router recommended? Thanks in advance  smile.gif
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Hi Bro,

Yes your building is ready for service.
Our network team had notified Time product team since last year & they are working on this issue..

After all this router is obsolete & no more supported by manufacturer.

Bro, there are plenty of replacement models that work extremely well with Time Fibre.
Feel free to PM me your budget & I'll source you a few models.

Thanks.
jjj2
post Dec 21 2014, 02:27 PM

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QUOTE(fitzhex @ Dec 21 2014, 01:52 PM)
Puchong got coverage?  Apartment sri dahlia
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Sorry Bro...puchong area is yet in coverage.

Pls check out yr Pm for more details.

Cheers smile.gif
jjj2
post Dec 21 2014, 03:01 PM

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QUOTE(McWes @ Dec 21 2014, 02:33 PM)
I would like to ask Time broadband is really like other telco broadband? insert sim card in usb broadband? or thru Lan Cable also?
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Hi Bro,

Time is not a mobile wireless broadband provider.
They are fixed physical line provider which powered by 100% full fibre all the way into your premise.

You will be provided with a Wireless Router which enables you to use both Lan & Wireless connection within your premise.

Thanks.
jjj2
post Dec 21 2014, 04:21 PM

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QUOTE(McWes @ Dec 21 2014, 04:03 PM)
thx for the clarification. If the address is not under coverage, will time pull the cable?
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Hi Bro,

It really depends on case by case, lots of factors need to be considered.

Feel free to check out my pm for more details.

Thanks.
jjj2
post Dec 22 2014, 07:31 AM

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QUOTE(Shadow_Hanzo @ Dec 22 2014, 07:22 AM)
Hey guys, I'm very interested in this Time Fibre 100mbps package which is RM179 per month. I called up the customer support and get to know that, this package come with a 100gb quota and when it hit, the connection speed will be capped at 10mbps, sounds promising as 10mbps speed is not too bad compare to unifi some times can drop to the point where online is pointless and better just go out and get your life back.

Anyway, I'm still wondering whether is this true? Anyone of you guys tried it to the Max before with the 100mbps package?
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Hi Bro,

Yes it's true, for the 100Mbps package, starting from 1 Dec 2014, the speed will be throttled down to 10Mbps when the 100GB Quota is met.

user posted image

Feel free to pm me your building to verify on coverage.

Thanks.

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