Hi Bro,

I'm sorry as University Tower is not yet ready for Time Fibre (FTTX). Temp only Unifi & Maxis Fiber are available at this moment.

You will be notified once it's ready.

Thanks.

Hi Bro,

Yes.. but only limited to high rise buildings at this moments.
Landed property not covered yet.

Feel free to pm me your building to check.

Thanks.

Announcement

Minor Service Interruption happens in some areas in Penang.

Suspected DNS issue, please temp switch to Google DNS 8.8.8.8 & 8.8.4.4
to resolve the problem.
Some areas are auto recovering, if you are still having problems, please
Follow these steps >

Feel free to buzz me should you require further assistance.

Thanks.

This post has been edited by jjj2: Jan 12 2015, 11:18 PM

Hi Guys,

Pls follow the above instructions to temp switch to Google DNS .

This will resolve the issue.

Thanks.

Not likely. Usually this issue is due to scheduled ddos attack.
I believe Time Network engineers are capable of dealing with it.

No worries, when there is a chance, our network team will be meeting them to provide any means of assistance if needed.

Thanks.

Unifi no port ??!

Hi Bro,

That's no need to set it manually, it's auto assigned

Thanks.

LOLs.....

Sadly tonight happens again....

Hi guys, please login to your router & set in Google DNS/ OpenDNS into it.

Rather have to change all your devices.

Feel free to buzz me if you require any help.

Thanks.

Hi Guys,

Time Technical Team has been notified since early this week when such peculiar behaviour occurred.
At this moment, if you require any technical assistance in your equipment configuration, feel free to channel to me & my network team at support@timefibre.com

DNS issue is gradually being resolved...for DNS settings it takes time to propagate, rest assured full recovery is on its way.
You may continue to stick with Google/OpenDNS DNS eventhough after this issue is resolved.
It will work just fine.

* For your convenience, please put in Google/OpenDNS DNS into your Equipment (e.g. Router) rather than setting it in each individual wireless clients.

Thanks.

Hi Bro,

1) Yes, you can configure your Linksys X3000 Router to work with Time. Just connect to the WAN Port.

2) Go to http://selfcare.time.net.my --> Login with provided Username & Password (Your Time Account) --> Click on Boost manager --> Choose 1/2/8 Hours to Boost --> Click Boost.

Feel free to buzz me if you require further help.

Thanks.

This post has been edited by jjj2: Jan 16 2015, 05:10 PM

Hi Bro,

Anything I can help ? Buzz me via PM or Whatsapp or Phone.

This post has been edited by jjj2: Jan 16 2015, 08:41 PM

Hi Bro,

Feel free to send me an email, I'll guide you with steps to set it up.

Your Time Account Username & Password should be written on the Work Completion Sheet they passed to you after Time Installer finished installing.
No worries, if you cannot find it, you still able to retrieve it via Time CS.

Thanks.

Hi Pigduck Bro,

I'm sorry for what you have encountered. But need not worry, we'll assist you with the settings.

Yes you may set the DNS in your Router as shown.

Feel free to email to us at support@timefibre.com if you require further assistance.
Tell us more about your problem in more details.

Thanks.

This post has been edited by jjj2: Jan 16 2015, 10:46 PM

Hi Bro,

Great to hear that you got the router working, please check my reply, we'll assist you to further look into the dns problem.

No worries, Time Technical team has been notified & they are currently fixing the selfcare portal issue. This is not related to the dns issue.

Thanks.

Hi Bro,

Great to hear that things gone smooth

We've already informed the Technical Team about the Selfcare Portal issue, and they are working on it.

Feel free to buzz me if you need any help ya....

Take care & keep in touch...Cheers

This post has been edited by jjj2: Jan 17 2015, 03:48 PM

Hi Bro,

Please PM me your area.

Thanks.

Hi Guys,

Please try again.

The Selfcare Portal is up & running again

http://selfcare.time.net.my

Thanks.

This post has been edited by jjj2: Jan 17 2015, 06:27 PM

Hi Bro,

The promo is extended to 15 Jan 2o15.
So you got that free epaper as well.

Cheers

HI Bro,

I'm sorry as Time FTTx is not available there yet.

Please also check out your PM for more details.

Thanks.

Hi Bro,

I'm sorry as it's yet in coverage.

Please check out your Pm for more details.

Thanks.