QUOTE(EXkurogane @ Aug 18 2015, 11:30 PM)
You see, I'm just afraid Poslaju totally lost my parcel, a bloody EMS parcel, but I'm sure it is in their Butterworth warehouse and their asses are just too lazy to double check things. They referred me to this and that counter when all i was asking to is to check the status of my parcel from a tracking number. But at least I'm sure it's no longer in the customs.
I don't care if i will be compensated in full amount or not. So what if I'm compensated? This figure is raising in market price and our currency is getting bad almost day by day. Buying again means paying more and i might even break the rm500 limit. I just want the bloody figure at my doorstep, or another replacement unit shipped to me. When i saw the attitude of the people at the office there i personally felt that i won't even pity them if ISIS bombed their office. Was trying to be nice but my blood was reaching boiling point.
Leaving ISIS aside, it's one of those things that are considered norm. Like, "oh, the sky's blue", "the world's still revolving", "Najib's still a d*ckhead", "Oh, Poslaju you incompetent sad excuse of a postal service..."
Just one thing though; if you purchase figures based on its expected market price, then maybe it's time to re-think why you collect in the first place? I began collecting in the first place because Tharja's awesome, and then there's Cordelia, and oh look at all these cute plastic butts... which I branch out to various figures of characters that I like. Of course I sell my figures too, but it's because either I was disappointed in the sculpt, or I no longer like the character. Not because I thought I can sell it for 200% aftermarket. It's terrible financial decision.
QUOTE(Exiled_Gundam @ Aug 19 2015, 10:46 AM)
Ok learnt some hard lesson when ordering stuff from HLJ, especially in-stock items...
ALWAYS choose to send your order to the warehouse, instead of choosing "Ship Immediately".
Few days back I ordered 4 of a same item in one order, and chose "Ship Immediately". What happened was initially HLJ only have 3 of the items in their stock. Since I chose "Ship Immediately, they just process the shipment for those 3 only and shipped them to me (disregarding the fact that the order was for 4 items). Then this morning they ask for payment for shipping the remaining one item.
What pained me was, the item is actually small and light; the shipping cost for 3 of the items is actually same like if you ship only one

Even if you choose to ship when all items are in stock, that's not exactly how they do things. I got the short end of the stick with Toranoana recently, where I placed multiple separate pre-orders, but made sure to choose "予約定期便", which kinda means that instead of shipping out your goods as they are in stock, they'll send out your stuff on delivery day (which is Tuesday) once per week. This led me to believe that as my goods become available they'll just combine everything into one order and ship them out next week. Heck, it's almost common sense.
NOPE. Three pre-orders containing one single light novel each, all shipped separately ON THE SAME DAY, I got THREE different tracking nos, which also meant I had to pay 420 yen for each shipment. Oh, and that 420 yen is a flat rate, meaning it doesn't matter if you have one single thin book or 5 figures in one shipment. I just wasted 840 yen when just combining everything into one shipment would have made much more sense.
I mailed the customer service, behind all the formalities they explained that it was because I placed each order separately; if I wanted everything in one shipment I should've "placed everything in my cart first then only check out". Yeah right, and miss out on buying when the quantity is very limited in the first place?
I seriously have no idea why Japanese-run online store still cannot do mail order properly.