OH .. ... too bad for that ........

just called careline.. they say RM 50 package remain.. no changes.. dunno good or bad news.. not RM 30.. it's RM 50..

overall they say as low as RM 0.14/min.. is that.. that extra minutes at RM 0.20 will charge back to the free minutes.. u get the whole total.. average back.. ALL minutes will cost RM 0.14/min.. for me i think it's more expensive now...

The person who prepared the info really damn... C250's price is wrongly written as RM30.... should be RM50.... damn

celcom has same mentality. The billing mayhem has not been sorted out yet.

Advertisement says no need pay deposit or upfront fees. From their website this is not true.

There is still a hidden RM50 connection fee, RM10 stamp duty, advanced PV, prorated PV, and BACKDATED PV.

so this is how it will work. let me take RM80 plan for example.

For your first month, you will be charged RM 10 (connection fee, staggered into 5 months ) + RM2 (stamp duty ,staggered into 5 months) + prorate + advanced RM80.

confused yet? why do we need to pay advanced RM80 for the current month? I could accept the prorate.. but why advance payment for every month?

this is not all guys, there is this BACKDATED PV ( or so called adjustment for advanced PV) staggered for 5 months. this is basically your deposit, will will be offset in case you terminate the plan.

so every month for 5 months you will pay more than RM100 ....for a RM80 plan.

Now, it takes me a while to figure out their billing bewilderment.

This UNACCEPTABLE atrocious billing system which is out there to CHEAT customers. STAY CLEAR of celcom until they sort out their billing system.

why cant they just follow DIGI/ Maxis in their billing?
maxis connection fee waived, stamp duty waived, first bill you ONLY pay the PRo-rate for the previous month. The current month will be billed to you NEXT MONTH. and they tell you that u only need to pay upfront deposit of RM100.. but what i like about maxis is they are CLEAN. you dont feel cheated.

This post has been edited by soul2soul: May 18 2006, 07:57 PM

This is so called TM BOLEH

something i dun understand bout their new plan is the normal postpaid..the access fee is RM30 and their call rate is more expensive than minutes plan so wuts the point??if im not mistaken, normal postpaid doesnt come with free minutes rite?btw, their 100minutes plan still valid anot??coz scared they took that off without telling customers..

just checked with celcom careline, those existing customers will remain to same which means that if u are on 450minutes plan, will still be in 450minutes plan and everything will remain the same like additional call charges will be 15cents/min..so hopefully that's the case..

This post has been edited by jiunkei_46: May 18 2006, 11:56 PM

again this plan is thrashed by Digi

msg deleted.


This post has been edited by Sham903n: May 20 2006, 01:21 PM

the plan is just launched. if they wanna keep for incoming call only, why not opt for prepaid?

msg deleted

This post has been edited by Sham903n: May 19 2006, 06:51 PM

May be the CEO never read forums and study peoples need,in forums we can get real user giving all the pros and cons about their product.

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This post has been edited by Sham903n: May 19 2006, 06:50 PM

Actually, for those who didn't notice it before, when Celcom first introduced their Celcom Minutes plan, they did state (in fine print) that it was just a promotion and for a limited time only. Which is quite true considering it is quite dirt cheap (if you are using RM80 and above) plan.

Now probably is their permanent plan that they will keep. So definitely it'll be more expensive since it's not like a promotion anymore.

IMHO, this is Celcom's tactic to get the customer base first for the postpaid, then later on charg 'higher'. >.<

ya...it much more expensive now.. haih....tot of change to postpaid..b4 tis

but how can this tactic work? The CEO says there is a churn rate of 70,000 postpaid customers AFTER minutes plan is introduced. They still havent solved a core issue -----> people still ditched celcom to sign up for maxis/digi.

Can they address this decline? it's been so for that last 5 years. Remember last time when celcom subscribers base declines, the CEO says it because they are merging with TMtouch.. (great excuse).

Now what excuse have they got? more competition from maxis/digi? that's a bullshit excuse, they are just as incompetent as they were 5 years ago. Logo has changed, theme has changed, but nothing changes inside celcom.

website never updated, billing still has many problems, oblivious customer service. inconsistency. One day this, tomorrow that.

they customer base will continue to decline, i have no doubt about it. They need to fire their marketting officer, website designers, sales research team ( which i bet is being leased out to cut cost?) and ADMIT that celcom has an image problem and work culture problem.

as long as they do not address this issues, sorry celcom, looks like maxis/digi will eat into your market share.

Man... for a fan site... this place got alot of NON fans...
over and out!

Celcom is digging its own grave

then we should change the thread title to Anti-Celcom Club...

good idea!

guys, hav u check celcom's new website?
now we can't enter the website without having an account...
or maybe it's still under construction...