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Credit Cards Hong Leong Bank Wise Credit Card V3, 10% Cashback , Up to RM100 per month

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IcyPrince
post Aug 17 2014, 10:30 PM

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hi,

i might apply for hlbb cc. now considering either to get mach card or wise card. wat is the benefit, pro and con between these 2 cards?

thanks in advance smile.gif notworthy.gif
LostAndFound
post Aug 17 2014, 10:36 PM

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QUOTE(IcyPrince @ Aug 17 2014, 10:30 PM)
hi,

i might apply for hlbb cc. now considering either to get mach card or wise card. wat is the benefit, pro and con between these 2 cards?

thanks in advance  smile.gif  notworthy.gif
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Read OP of both threads then only ask.
victorywp
post Aug 18 2014, 01:51 AM

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QUOTE(Coconut @ Aug 17 2014, 09:49 PM)
i just got hit by the annual fee, anyone manage to get waiver? If not going to downgrade to gold..
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just try to call cs and request for af waiver. each individual will be handled with differently.
victorywp
post Aug 18 2014, 01:57 AM

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QUOTE(IcyPrince @ Aug 17 2014, 10:30 PM)
hi,

i might apply for hlbb cc. now considering either to get mach card or wise card. wat is the benefit, pro and con between these 2 cards?

thanks in advance  smile.gif  notworthy.gif
*
hlb wise is 10% cb for 2 selected category but need to achieve minimum 10x >rm50 transaction per month in order to activate the 10% cb. mach is too far off to compare with wise in terms of cb benefit.
umi1234
post Aug 18 2014, 08:51 AM

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Hi, a question to ask , i got charged with FC & Late payment charges because of the GST.

GST date: 12/6/14
1st transaction date : 2/7/14
1st statement due date : 16/7/14

Due to my 1st transaction was done on 2/7/14, i initially thought the Gst waiver will be done on the same day, so i ignore the payment on the 1st statement as it only consist of the GST charges (rm50) and the trx date was before the due date.

However the actual waiver posting date was on 31/7/14, so due to the non-payment , i was charged by LPC & FC.

May i know is this the correct way of charging or i can fight for waiver ?

cybpsych
post Aug 18 2014, 09:00 AM

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QUOTE(umi1234 @ Aug 18 2014, 08:51 AM)
Hi, a question to ask , i got charged with FC & Late payment charges because of the GST.

GST date: 12/6/14
1st transaction date : 2/7/14
1st statement due date : 16/7/14

Due to my 1st transaction was done on 2/7/14, i initially thought the Gst waiver will be done on the same day, so i ignore the payment on the 1st statement as it only consist of the GST charges (rm50) and the trx date was before the due date.

However the actual waiver posting date was on 31/7/14, so due to the non-payment , i was charged by LPC & FC.

May i know is this the correct way of charging or i can fight for waiver ?
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as a general rule for credit card payment: ALWAYS pay before or on statement due date.

dont know why you were waiting for the rebate because most new card enrolment rebate will be given 1-2 months after approval (12/6). Your GST charged on 12/6 (approval date) and the rebate was credited back to you on 31/7. that's normal.

FYI: My approval was on 26/6, GST charged on 26/6, 1st bill on 12/7 (due date on 1/8), made payment for the GST only on 29/7 (1st time paying, so didnt wait till 1/8), later gotten rebate on 30/7 (will be used to reduce my Aug bill instead).

since this is new card for you and your first time paying, try calling CS to waive the LPC/FC.

This post has been edited by cybpsych: Aug 18 2014, 09:13 AM
IcyPrince
post Aug 18 2014, 09:19 AM

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QUOTE(LostAndFound @ Aug 17 2014, 10:36 PM)
Read OP of both threads then only ask.
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wasnt aware there is a mach thread. or probably i missed it... thx thumbup.gif



QUOTE(victorywp @ Aug 18 2014, 01:57 AM)
hlb wise is 10% cb for 2 selected category but need to achieve minimum 10x >rm50 transaction per month in order to activate the 10% cb. mach is too far off to compare with wise in terms of cb benefit.
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ic... thanks for ur kind advice.. notworthy.gif

mIssfROGY
post Aug 18 2014, 12:01 PM

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QUOTE(cybpsych @ Aug 17 2014, 04:33 PM)
no issue with my Wise for 1st time payonline use/

1st payment to digi, approved -- 1st time using payonline.
2nd payment to celcom, approved
3rd payment to celcom, unable to process (no TAC) -- rejected by HLB (but captured in the system)
4th payment to celcom (retry), not approved -- rejected by payonline but captured by HLB (unclaimed, floating)
5th payment to celcom (retry), approved -- purposely waited for 7 days later to confirm unclaimed transaction is auto-rejected by HLB.

It seems the "Not Approved" is subjective. No idea why payonline rejected it (almost immediately). The transaction went thru to HLB, captured in the system as floating transaction. From CS' explanation, merchant (payonline) need to claim it first, then only posted to my Wise account. If not claimed within 7 days, that floating transaction will be auto-rejected (CS said 'refunded' back to me).

after 7 days, finally payonline didnt claim from HLB since they already rejected (Not Approve) it at the first place.

i guess this is the internal/system processes between payoline <-> HLB (presumably same with other banks).
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Hmmm I find it weird because right, for me, ALL Other CC works, eg aeon, gsc hlb, citi, alliance....as in a received TAC.....but for wise it will just say successful but no TAC, and then the next day i will received the email saying txn NOT successful ...been trying for like from July until yesterday @@

So right after i call HLB CS yesterday and was told to wait for 30mins to retry, thats y i am suspecting there is some mechamism to 'block' wise from payonline....but i might be wrong, but its so irony becoz the GSC card that comes with Wise works well on payonline @@

Oh well...

cybpsych
post Aug 18 2014, 12:18 PM

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QUOTE(mIssfROGY @ Aug 18 2014, 12:01 PM)
Hmmm I find it weird because right, for me, ALL Other CC works, eg aeon, gsc hlb, citi, alliance....as in a received TAC.....but for wise it will just say successful but no TAC, and then the next day i will received the email saying txn NOT successful ...been trying for like from July until yesterday @@

So right after i call HLB CS yesterday and was told to wait for 30mins to retry, thats y i am suspecting there is some mechamism to 'block' wise from payonline....but i might be wrong, but its so irony becoz the GSC card that comes with Wise works well on payonline @@

Oh well...
*
the bolded above, same as mine, although it happened on my 3rd payment.

now i probably give some buffer time between each payments.

p/s: I've tried payonline in the evening 7:30pm, it seems it will be "batched" for next morning processing about 9am.


your gsc/wise advice from HLB, interesting indeed sweat.gif seems like Wise was inactive while GSC was activated. just guessing.
mIssfROGY
post Aug 18 2014, 12:25 PM

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QUOTE(cybpsych @ Aug 18 2014, 12:18 PM)
the bolded above, same as mine, although it happened on my 3rd payment.

now i probably give some buffer time between each payments.

p/s: I've tried payonline in the evening 7:30pm, it seems it will be "batched" for next morning processing about 9am.
your gsc/wise advice from HLB, interesting indeed  sweat.gif seems like Wise was inactive while GSC was activated. just guessing.
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ahha lucky there is a forum nowdays to share stories..... learn alot smile.gif macam macam cerita!
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chongaik82
post Aug 18 2014, 08:53 PM

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QUOTE(victorywp @ Aug 14 2014, 05:30 PM)
great spotting!  rclxms.gif

if not mistaken, chongaik82 also asked this question before... or no?  hmm.gif
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Yes. am asking this earlier and still looking for FOOD AND HERBS shop which accept Amex
I do not have HL card tongue.gif

And today visited HL branch check on their product. Customer Server also tak tahu, and only 1 person know (have the knowledge on the product). But busy counting money and don't want entertain me rclxub.gif
SUSsupersound
post Aug 18 2014, 09:21 PM

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QUOTE(lamode @ Aug 17 2014, 08:23 PM)
its a plat card, my spending is not high, i never manage to get RM100 CB, mostly spend on petrol, very little on dining.

considering the AF and GST for HLB wise, i think MBB2C AMEX 5% + 2% (from points) will just be a wiser choice for me.
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You know your spending the most, with your situation, you maybe getting 3-5% from your monthly usage.
SUSsupersound
post Aug 18 2014, 09:38 PM

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QUOTE(victorywp @ Aug 18 2014, 01:51 AM)
just try to call cs and request for af waiver. each individual will be handled with differently.
*
Yes, you are right, but >90% result to AF refund application get rejected thumbup.gif
So HLB send me an official letter as they can't get me.
Ask my wife send me a copy and I do happy with their excuse. Send me 3 pages of letter, stating the T&C clearly and other nonsense. But still can't provide me the MCC.
SUSsupersound
post Aug 18 2014, 09:40 PM

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QUOTE(victorywp @ Aug 18 2014, 01:51 AM)
just try to call cs and request for af waiver. each individual will be handled with differently.
*
Yes, you are right, but >90% result to AF refund application get rejected thumbup.gif
So HLB send me an official letter as they can't get me.
Ask my wife send me a copy and I do happy with their excuse. Send me 3 pages of letter, stating the T&C clearly and other nonsense. But still can't provide me the MCC.
Wongchoy
post Aug 18 2014, 10:12 PM

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QUOTE(supersound @ Aug 18 2014, 09:40 PM)
Yes, you are right, but >90% result to AF refund application get rejected thumbup.gif
So HLB send me an official letter as they can't get me.
Ask my wife send me a copy and I do happy with their excuse. Send me 3 pages of letter, stating the T&C clearly and other nonsense. But still can't provide me the MCC.
*
Are you sure they can't provide MCC code to you ? Last month, i only got RM75 CB when I expect RM100. Then i refer to my statement. 2 dining trnx not listed as dining category. I gave CS a call and they could provide both trnx MCC as 5813 and apologize profusely for those restaurant to be listed as drinking places and they could do nothing as far as acquiring bank MCC are concern.
DarReNz
post Aug 18 2014, 11:52 PM

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QUOTE(supersound @ Aug 18 2014, 09:40 PM)
Yes, you are right, but >90% result to AF refund application get rejected thumbup.gif
So HLB send me an official letter as they can't get me.
Ask my wife send me a copy and I do happy with their excuse. Send me 3 pages of letter, stating the T&C clearly and other nonsense. But still can't provide me the MCC.
*
if all else fail just raise with bank negara that hlb not able to provide mcc code
aeiou228
post Aug 19 2014, 12:08 AM

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QUOTE(DarReNz @ Aug 18 2014, 11:52 PM)
if all else fail just raise with bank negara that hlb not able to provide mcc code
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Don't la.. Nanti HLB merajuk and withdraw the 10% baru tahu. Enjoy it while one still can, next year GST come, maybe HLB don't give so high CB already. Pay 10% CB on 6% GST on almost all transactions just don't make sense as far as HLB is concern.
SUSsupersound
post Aug 19 2014, 12:10 AM

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QUOTE(Wongchoy @ Aug 18 2014, 10:12 PM)
Are you sure they can't provide MCC code to you ? Last month, i only got RM75 CB when I expect RM100. Then i refer to my statement. 2 dining trnx not listed as dining category. I gave CS a call and they could provide both trnx MCC as 5813 and apologize profusely for those restaurant to be listed as drinking places and they could do nothing as far as acquiring bank MCC are concern.
*
As my case is transaction done overseas. Still thinking will be a muslim supermarket using a MCC that including alcohol MCC where there's another appropriate MCC for groceries.

QUOTE(DarReNz @ Aug 18 2014, 11:52 PM)
if all else fail just raise with bank negara that hlb not able to provide mcc code
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Already done.
cybpsych
post Aug 19 2014, 06:57 AM

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QUOTE(aeiou228 @ Aug 19 2014, 12:08 AM)
Don't la.. Nanti HLB merajuk and withdraw the 10% baru tahu. Enjoy it while one still can, next year GST come, maybe HLB don't give so high CB already. Pay 10% CB on 6% GST on almost all transactions just don't make sense as far as HLB is concern.
*
that's what i'm thinking before getting Wise.

previously was only holding mbb2cards. Amex's 5% cashback + 5X TP (2%), is just barely enough to cover upcoming 6% GST on taxable goods & services (assuming selling price increase 6%, however, by right shouldnt be as high as 6%). mad.gif

try to enjoy Wise's 10% while it lasts. blush.gif
99etaber
post Aug 19 2014, 03:34 PM

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QUOTE(Wongchoy @ Aug 15 2014, 10:32 PM)
Oh! The other machine is from which bank ?
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FYI, its AMMB.

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