QUOTE(mIssfROGY @ Aug 17 2014, 02:14 PM)
tm not listed ah...but it is stated under Mobile when i pay using hlb.com.my woh.....however i m not sure for real until statement comes....hopefully a Surprise!!
btw....i found out what happened to my payonline.com.my....
i called up HLB CS....they told me to use GSC Card instead...but i said..i wanna use WISE lerr.
They ask me to try after 30mins.
AFter putting down the phone, i tried using GSC Card and i received the tac to make payment.
After 30mins as asked by CS, i tried using Wise Card and is able to receive the TAC for the 1st time!!
i wonder did HLB default WISE for new cardmembers to be unable to pay thru payonline unless customers call up now?

no issue with my Wise for 1st time payonline use/
1st payment to digi, approved -- 1st time using payonline.
2nd payment to celcom, approved
3rd payment to celcom, unable to process (no TAC) -- rejected by HLB (but captured in the system)
4th payment to celcom (retry), not approved -- rejected by payonline but captured by HLB (unclaimed, floating)
5th payment to celcom (retry), approved -- purposely waited for 7 days later to confirm unclaimed transaction is auto-rejected by HLB.
It seems the "Not Approved" is subjective. No idea why payonline rejected it (almost immediately). The transaction went thru to HLB, captured in the system as floating transaction. From CS' explanation, merchant (payonline) need to claim it first, then only posted to my Wise account. If not claimed within 7 days, that floating transaction will be auto-rejected (CS said 'refunded' back to me).
after 7 days, finally payonline didnt claim from HLB since they already rejected (Not Approve) it at the first place.
i guess this is the internal/system processes between payoline <-> HLB (presumably same with other banks).
This post has been edited by cybpsych: Aug 17 2014, 04:35 PM