Exactly same, I called them almost everyday for follow up, they keep giving me same answer, they have no visibility to service center, they just check status from their system only, giving empty promise and don't know what happen actually, worst service ever! is there any way to escalate? Can't stand anymore!

don't quite understand the band thingy.. but i have a question i am confused with, regarding maxis

take Surfplan 50 for example, the charges are



So let's say i get the plan, call 10 minutes = 12sen x 10 = RM1.20,

that 1.20 is included in the RM50 or will add on to the RM50 and become RM51.20 (ignoring govt tax)

really confused

1 month

I hope in the next update will give us an option to remove wechat.........

wechat = waste of time ..........

13 days is nothing if compare to me..

my case is different.. i sent my iphone to digi.. i got it almost 2 months later
that replacement not for me actually.. is for another buyer ahead.. but then digi gave it to me because i started to bising

my replacemet set actually received 2 months plus later (digi send me msg to claim the replacement set)

This post has been edited by shawn87: Apr 20 2014, 04:29 PM

I saw on their facebook page HTC Malaysia very courteous leh.

"Hi xxx, How may we assist you" Lagi.

Maybe their work load not so much already since they must have changed all the purple tint camera module with good ones already.

Green tint problem can be solved by recalibrating the software at SC, read that on One of the HTC One FB page. Will call SC tomorrow to confirm

I've heard that their call center is actually not located in Malaysia.

which SC did you send yours in?

Ive go to htc sc. Staff said repair camers if we walk in around 14days.. we send and we take by ourself. If we want htc sc to come to our house to take our fon for repair.. estimately 1month.. if anyone have problem directly go to htc sc at berjaya times square level 7.

If u called sc.. i thinks its not located in malaysia.. just go directly to htc centre at berjaya times square.. i ask staff worked there..
"If we repaired our fon, does purple tint issue can exist even after we repaired? The say, no. We r using new manufacture camera for htc one.

It's fine that the call center is not located in Malaysia, but at least they need to know the progress, otherwise there is no point for calling them, waste of time. They are not even update us through phone, even if I email them, they give a very general reply which is like copy and paste.

One of HTC's one killer feature or most outstanding features to me is the text wrap on their web browser and emails. When you pinch to zoom a web page, the text in the web browser (and emails) would automatically wrap on the screen so that we dont have to scroll left and right to view the page, instead we just need to scroll down, which is extremely useful. For some reason, no other phones apart of HTC phones can do this. This really adds to the user experience of using HTC phones.

I read on the net that Google has made some programming changes in KitKat on how text-wrap works on the web browser. To those who has upgraded their phone to KitKat, can you check and confirm if the web browser and email text wrap still works on your HTC one?

Just went to SC if you have time. The operator mainly from Singapore so they only have access to the computer system checking only. You can always direct email to HTC Asia, it sure will escalate your problem quickly

Yep, its ture

Singapore ada, bangladash ada, India pun ada

I am from Penang, not convenient to go KL, may I have the HTC Asia mailbox address? Thanks.
Have to keep chasing them until they action.

http://www.htc.com/sea/contact/email/

i tried pairing it without root. can install gear manager but not gonna connect with gear.

havent try with root tho.

Oic, I had already email them 2 days ago, they just said will help to expedite only, didn't help much.

need to flash custom rom? i have one gear... planning to pair with my htc.. still new though best if possible to paired without rooting... any info/web that have full details in this?

foudn a few but hard not so details..

Somebody selling me the original HTC One (from the box) charger for rm100, reason he lost his phone after 16 days.

Yes, No?