Can anyone tell me how to send my HTC one to repair for the purple camera effect? What's the procedure, and how long usually takes?
Have had heard alot negative feedback regarding bad service from SC. Feeling not so confident to send to SC, but the purple camera really really annoying, like a phone that without camera.

Just bring the phone to bts service center.
Roughly takes around 3weeks.

Just bring your phone over to bts 7th floor . For my case they didn't even ask for warranty card when I said camera purple tint issue.

I got it back just by a week, got it back few days ago.

Hi guys, I have something to ask about the warranty
This question was asked by my friend seeking for help
The problem is the camera problem, which the colour problem
As I know HTC One user can claim a new phone from HTC?

And about the warranty, does it come along with a warranty card when you buy the phone? If without warranty card can you still claim warranty?
Thank you all for your helps

warrant should be registered within with your IMEI there.
user never can claim a new phone from HTC, at least here. unless your phone is 14 days old or lesser
camera issue just send it for warranty, i sent mine and got back already. so far so good.

if u r not in kl, then just call 1800889855. They will arrange pick up.

some brother did share with us they success claim new set....
read old thread....
of course, this is a outcome of repair of few times

HTC policy has always been replacement with a refurbished set
You will only get new unused set in following conditions:
- failed repair after several attempts
- replacement within 2 weeks of purchase

I broke that policy as I received a new unit despite having used it for more than 6 months

2weeeks purchase.confirm 100%??

If they dont have stock how?

This is info given to me by HTC service center
If no stock, I believe you just got to wait for it

How to differentiate refurbished and not refrurfbished?

Let's say if my warranty over 1 year, is this still possible for me to claim it?

over warranty period then u have to pay

Guys need help..had "Unfortunately Google account manager has stopped"...did everything including hard reset/factory reset...still the same..I can't even login to my play store or create Gmail accounts.. any help would be grateful.Thanks.

see below link:

http://forums.androidcentral.com/samsung-g...as-stopped.html

http://www.androidpit.com/en/android/forum...s-stopped-error

This post has been edited by KVLWL: Apr 5 2014, 06:18 PM

Thanks but I've already tried those..I googled it too.

if even factory reset also fail, suggest u send back to htc Malaysia for repairing as u still got warranty.

As I heard from my friend, accessories warranty is only 6 months, but this Purple tint prob is included in accessories warranty or whole warranty which is one year?
If gotta pay, how much would be the price? Thank you

if my htc one have custom rom , can i claim warranty for purple tint issue