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 Official Cooler Master Malaysia Discussion Thread

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mikaelr
post May 8 2014, 01:08 AM

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QUOTE(ysc @ May 8 2014, 12:12 AM)
Does a laptop cooler made out of aluminum actually make a difference from plastic ones?

Assuming same quality of fan and airflow.
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metal can absorb heat and dissipate it but plastic cannot? don't have any laptop cooler so can't prove this sad.gif
AceCombat
post May 8 2014, 03:33 PM


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Hi Cooler Master Malaysia, I'm glad to inform that my customer had collected the PSU replacement on yesterday, end up he received a V1000 as promised.

I really impressed with how Cooler Master Malaysia handled this complain and the speed of resolving the issue. Really really very impressive.

My customer finally able to run his gaming rig in GTX770 SLI like a boss, thanks a lot for everything!!! I mean, for those who involved in helping!!!
ntw
post May 8 2014, 05:55 PM

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QUOTE(AceCombat @ May 8 2014, 03:33 PM)
Hi Cooler Master Malaysia, I'm glad to inform that my customer had collected the PSU replacement on yesterday, end up he received a V1000 as promised.

I really impressed with how Cooler Master Malaysia handled this complain and the speed of resolving the issue. Really really very impressive.

My customer finally able to run his gaming rig in GTX770 SLI like a boss, thanks a lot for everything!!! I mean, for those who involved in helping!!!
*
so is there some foul play from the retailer? or was it truely instruction from CM to replace the Real Power Pro 1000W with the GX650? hmm.gif hmm.gif
AceCombat
post May 8 2014, 06:01 PM


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Well, supplier already refunded to my customer actually, the fund has been passed to the retailer but the retailer didnt give it to my customer but indeed they used their own stock to replace the GX650 and makan the money ( from my understanding in phone conversation)

So end up i go goreng and they kantoi, they using their own money to buy this V1000 and replace to my customer as Cooler Master instructed them rclxm9.gif
sai86
post May 8 2014, 06:39 PM

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QUOTE(AceCombat @ May 8 2014, 06:01 PM)
Well, supplier already refunded to my customer actually, the fund has been passed to the retailer but the retailer didnt give it to my customer but indeed they used their own stock to replace the GX650 and makan the money ( from my understanding in phone conversation)

So end up i go goreng and they kantoi, they using their own money to buy this V1000 and replace to my customer as Cooler Master instructed them rclxm9.gif
*
that is some great service there. which retailer that is so kns? sharing is caring icon_rolleyes.gif
ntw
post May 8 2014, 08:55 PM

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QUOTE(sai86 @ May 8 2014, 06:39 PM)
that is some great service there. which retailer that is so kns? sharing is caring icon_rolleyes.gif
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yup in interested in knowing who is the unethical retailer too AceCombat meimei

This post has been edited by ntw: May 10 2014, 12:58 AM
lucidlts
post May 10 2014, 12:08 AM

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QUOTE(AceCombat @ May 8 2014, 03:33 PM)
Hi Cooler Master Malaysia, I'm glad to inform that my customer had collected the PSU replacement on yesterday, end up he received a V1000 as promised.

I really impressed with how Cooler Master Malaysia handled this complain and the speed of resolving the issue. Really really very impressive.

My customer finally able to run his gaming rig in GTX770 SLI like a boss, thanks a lot for everything!!! I mean, for those who involved in helping!!!
*
sounds like they're taking these issues seriously, good to know thumbup.gif
wish to know the shop name too if you mind sharing

AceCombat
post May 10 2014, 12:43 PM


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QUOTE(sai86 @ May 8 2014, 06:39 PM)
that is some great service there. which retailer that is so kns? sharing is caring icon_rolleyes.gif
*
QUOTE(ntw @ May 8 2014, 08:55 PM)
yup in interested in knowing who is the unethical retailer too AceCombat meimei
*
QUOTE(lucidlts @ May 10 2014, 12:08 AM)
sounds like they're taking these issues seriously, good to know  thumbup.gif 
wish to know the shop name too if you mind sharing
*
I dont know whether is it unethical to publish the info?
but they are unethical enough to cheat the money of my customer.

Retailer information:
Name:
Nanyang Digital

Address:
33-CM04-92A, Prangin Mall Komtar, Jln Dr. Lim Chwee Leong, 10100 Penang, Malaysia.

Phone:
04-250 2666

Email:
kuanweng@ncsystem.com.my

Page:
https://www.facebook.com/nanyangdigital
DarkNite
post May 11 2014, 08:09 AM

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QUOTE(AceCombat @ May 10 2014, 12:43 PM)
I dont know whether is it unethical to publish the info?
but they are unethical enough to cheat the money of my customer.

» Click to show Spoiler - click again to hide... «

https://www.facebook.com/nanyangdigital
*
Thanks for the heads up.
No wonder their business premise shrunk drastically!
AceCombat
post May 11 2014, 09:07 AM


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QUOTE(DarkNite @ May 11 2014, 08:09 AM)
Thanks for the heads up.
No wonder their business premise shrunk drastically!
*
Yup, they used to be the biggest retailer in Prangin Mall for IT, but now shrunk to only 1 shop lot laugh.gif
Even last time biggest that time also no business, because the retail price of theirs was so high biggrin.gif
TSCM.Storm
post May 12 2014, 07:35 PM

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QUOTE(AceCombat @ May 10 2014, 12:43 PM)
I dont know whether is it unethical to publish the info?
but they are unethical enough to cheat the money of my customer.

Retailer information:
Name:
Nanyang Digital

Address:
33-CM04-92A, Prangin Mall Komtar, Jln Dr. Lim Chwee Leong, 10100 Penang, Malaysia.

Phone:
04-250 2666

Email:
kuanweng@ncsystem.com.my

Page:
https://www.facebook.com/nanyangdigital
*
Let's not discuss any further on this topic, as it affects the dealer a lot more. sweat.gif

TSCM.Storm
post May 12 2014, 07:42 PM

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rc2x
post May 12 2014, 09:31 PM

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Rapid i right? Whats the msrp?
TSCM.Storm
post May 12 2014, 11:43 PM

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QUOTE(rc2x @ May 12 2014, 09:31 PM)
Rapid i right? Whats the msrp?
*
Yes, it's the Quickfire Rapid-i smile.gif
MSRP is yet to be announced as we're still waiting for the confirmation.
lucidlts
post May 15 2014, 02:21 AM

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I'm more looking forward for the Novatouch TKL, hopefully it'll reach Malaysia soon as someone has already posted pics of the prototype model rolleyes.gif

This post has been edited by lucidlts: May 15 2014, 02:24 AM
herojack41
post May 15 2014, 05:41 PM

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hi CM.Storm ....does Coolermaster malaysia sell the extra fan bracket for the x6 CPU cooler?

last time did ask retailer but they say did not carry and dont have hmm.gif
im looking forward to pop another fan into it as design allow two fan working together but lack of the bracket sweat.gif
lace
post May 16 2014, 10:54 PM

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any recomendation for lappie cooling pad for 14 inch lappiie?
wan compact 1
cuz limited space

Uncle Ron
post May 18 2014, 05:59 PM

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Hi, guyz wanna ask ur opinion which one is more better v6 gt or v8 gts? Thx smile.gif
lucidlts
post May 19 2014, 04:32 PM

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QUOTE(Uncle Ron @ May 18 2014, 05:59 PM)
Hi, guyz wanna ask ur opinion which one is more better v6 gt or v8 gts? Thx smile.gif
*
IMO the V8 GTS is better tongue.gif

rav3n82
post May 19 2014, 04:37 PM

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QUOTE(lucidlts @ May 19 2014, 04:32 PM)
IMO the V8 GTS is better tongue.gif
*
LOL, but I think it's a pain to install though. laugh.gif

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