QUOTE(he-sham @ Nov 13 2014, 03:42 PM)
I'm not so lucky as you.. just now, i went to Astro Customer Service Centre Cheras, KL...
I bring old astro DVB-850S decoder with old smartcard... asked for NJOI smartcard at no cost, the customer service representative lady who served me said there's no such promotion or service... She said either I subscribe to New NJOI decoder at RM428 or refurbished decoder at RM328... both with installation...
There's no such thing as convert to NJOI available with the decoder I bring because:
1) it's inactive
2) she cannot detect smart card serial number in the system
3) i'm not the original owner of the decoder
This old astro DVB-850S decoder was given to me by previous house renter saying he's not using it anymore... I try turn on the decoder, all still in good condition..... the moment i turned on and connected to satellite cable, the decoder also self updating and successfully update.. of coz it's using old blue user interface with all the channel list available... i checked the decoder can still receive satellite signal, which indicate 70% signal quality..
I explained to her that my friend successfully convert the same type of decoder at at Astro Customer Service Centre Cheras Alor Setar branch, but the lady refused and insisted she must follow procedure by the book... huhu
I might try my luck at Alor Setar branch when i balik kampung later....
but, this clearly show the greediness of this corporation... they make it hard to obtain their FREE service... when we have all the equipments, they deny it by saying this is not the way to subscribe.. even they have potential of new customer on prepaid section of NJOI, but instead the greediness in wanting customer to get NEW NJOI (or refurbished NJOI) at high capital cost.
wikipedia:
QUOTE
NJOI is a first free satellite television launched on 18 February 2012 in collaboration with the government of Malaysia and Astro.[1] It was officially announced by prime minister of Malaysia, Najib Razak on 20 December 2011.[2] During the launch, this service provide 18 television channels and 19 radio stations. However, an existing Astro customer may still able to receive this service through separate account.[3] The set-up, which consists of a set-top box, Out-Door Unit (ODU) satellite dish, smartcard and remote control unit was available at a one-time payment of RM 308 at all Astro authorised retailers, with a standard installation fee of RM 100 from an Astro authorised installer as stated on the website. In mid 2013, the one-time payment has been reduced to RM 280, and installation remains at RM 100. This platform is currently using prepaid card method, that you pay for the day and amount that the channel that you desire to watch. It is important to note the decoder's HDMI output is locked out and this leaves users with composite signal and component video output. However, certain decoders with updated firmware are able to use the HDMI output. On 19 June 2013, three more channels have been added, namely NTV7, 8TV and TV AlHijrah.[4] Njoi currently offers 23 TV channels, 20 radio channels and 3 NVOD services. On 1 February 2014, Astro customers with inactive Set Top Box (decoder) as at 31st December, when Astro customers can subscribe to the Njoi service for free from 1 February until 30 April 2014.
agree that njoi company quite greedy say its free but how can charge ppl who already have the hardwares and installer finish already. they havevery thick skin charge people for the channel like tv1,2,3,7,8,9 and some low budget channels full of advert and repeat...they should pay people to watch it no other way
Oct 19 2014, 02:15 PM
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