QUOTE(Boldnut @ Mar 7 2022, 10:17 AM)
I tot the 1 year warranty is only for RM270 option. RM99 option dont offer warranty, you convert today, next month rosak it is your fault.
circa last week of october 2021, right before ASTRO flipped finger to all of us customers on 9th november 2021.
when i wanted to terminate parent's ASTRO sub to replace with nJoi, the ASTRO cust care stopped me and say can convert w/ one-time fee instead of remove hardware (dish, decoder) only to have similar nJoi-branded hardware reinstalled again. RM99 vs RM270(?) sounds a bargain to nJoi, right?
if - IF - I recall correctly, there was mention of 1yr warranty even if convert.
in the end i didn't proceed, because the cust care offered me downgrade to 2yr of ~RM33/mth starter pack after RM30/mth discount. just nice, supposedly it was last day of the promotion. I'll review the decision whether to keep sticking depending on what ASTRO can offer later.