without comparing availability of the channels,
RM99/once vs RM270/once vs RM110/mth does not seem like a difficult decision to fuss over

Astro: need to return everything back. decoder, dish, smartcard.

Njoi: the equipment is yours. decoder, dish, smartcard.

I don't see RM99/once for Astro to quit their claim on the equipment as too much. You can orherwise spend RM270/once to get completely new equipment.



https://www.astro.com.my/general-terms-and-...tro-subscribers

regardless if they'll leave you with your existing ex-Astro-turned-njoi box or they'll replace your box, RM99/once to keep it forever is better than RM270/once, right? You end up getting the same njoi service anyway.

--

End of October, I went to Astro Service Centre.
I told CS i want to terminate one of my box, later to switch to njoi.
Not the exact words, but basically she said "don't need to go round about it; can just pay RMxx/once to switch astro/monthly into njoi/once. Can continue using the box. When rosak later, then only encik buy new njoi to replace."

No, i did not end up switch permanent to njoi.
She enticed me to switch to last-promotion-day for ultra-low, basic RM20-ish/mth (discounts after discounts) than quitting altogether.

The box is not yours to begin with? Lol, only account holder can make changes to the account including converting to NJOI...

I strongly advise you to understand the T&Cs before you subscribe to any service. Otherwise, now you realise all these things and you feel uneasy also no point.
Don't expect the salesman will tell you everything, including things that they don't feel like telling you. At the end of the day, they just want to earn your commission.

If you want to switch with NJOI
You can only call Astro customer service to get it done. The number is 03-95433838.
If you WhatsApp or email or message them, say that you want to convert to NJOI, they'll eventually tell you to call customer service to get it done instead.
(Of course lah, if they make it too easy for everyone to convert to NJOI, then they bankrupt lor... The more the hassle, the better, so that you will give up mah)

Also, you need to give 30 days notice in advance as it'll considered as terminating Astro service.
After settled with the RM99 conversion fee, now you want to subscribe to the prepaid channels to watch AEC and Hua Dee Dai.
You can consider get this Duo Chai Pack, costs RM35 for 30 days. That pack includes Astro Hua Hee Dai.
https://www.njoi.com.my/en-channels-packs-b...s/duo-chai-pack

Of course lor... They want people to pay more money.
Make NJOI look "expensive" so that they can upsell you to upgrade Astro packages. That's their business strategy for decades, so it's not something new.

In that case, so what's stopping you from cancelling Astro altogether?

one-time fee is for you to own the hardware with 1yr warranty. if rosak, then it's your own responsibility to claim warranty or to fix on your own or to replace altogether.

it's your choice whether to install fresh njoi-labelled hardware, OR, to ask ASTRO (the company) to let you go and convert pre-existing ASTRO hardware into njoi hardware.
(you pay one-off for a vehicle and expect manufacturer to keep replacing it until you die? are you confused with car-as-a-subscription?)

circa last week of october 2021, right before ASTRO flipped finger to all of us customers on 9th november 2021.
when i wanted to terminate parent's ASTRO sub to replace with nJoi, the ASTRO cust care stopped me and say can convert w/ one-time fee instead of remove hardware (dish, decoder)  only to have similar nJoi-branded hardware reinstalled again. RM99 vs RM270(?) sounds a bargain to nJoi, right?

if - IF - I recall correctly, there was mention of 1yr warranty even if convert.

in the end i didn't proceed, because the cust care offered me downgrade to 2yr of ~RM33/mth starter pack after RM30/mth discount. just nice, supposedly it was last day of the promotion. I'll review the decision whether to keep sticking depending on what ASTRO can offer later.

Do you mean Duo Chai Pack? This pack has end on 4 April 2022