I believe the process is similar to terminating Astro service, where you need to give advance 30 days notice as well.

Anything that disadvantages them financially won't be "immediate" one.

If i recall, have to follow your bill cycle, and then after end of your bill cycle then only switch over.
Please correct me if I were to be wrong. I also was hoping it was immediate.
Maybe you need to check back with Astro how long it takes to convert.

And last time they counter offer me - something like 40 channels with some HD, for special monthly subscription RM 60 per months, only offer over the phone.
I still say No to the offer. Its like as though they wanna do customer retention.

So its like what joshhd says:
Anything that disadvantages them financially won't be "immediate" one.

That's Starter Pack, originally priced at RM65/month incl. tax.
For new customers, you'll get RM7 rebate for 24 months, total is RM58/month incl tax.

Meaning from the 25th month onwards, the monthly price will revert back to the original RM65/month.

Currently, Starter Pack can be subscribed by anyone.

Ya, they said need "few days" to switch over, but they didn't ask for 1 month notice

Today tried to use the free 10 min preview for Korean pack..
using Whatsapp and SMS 2 times, total 3 times, cannot work.



Call to ASTRO hotline, ask me try again tommorow and "if still cannot work, call us again".
Dear Astro, if your so called preview doesnt work , dont bother putting such option.


You're not sincere to give free preview for even 1 minute , just to allow customer to decide whether its worth subscribing or not.

This post has been edited by SleeplessEyes: Jun 27 2020, 12:51 PM

Just an update on my conversion from Astro to Njoi.

Astro services not available at 6.00 pm onwards on 30/6.
Njoi activation happened around 3.00 pm 1/7

You mean "We apologised for the service interruption" message appears?
The one that ask you to SMS the "RCO xxxx xxxx xxxx" that one?

Yep. All working now

Just asking , are those pay channel upgraded to HD or still in SD ?

Which are the paid channels are you referring to? Cuz not all Njoi Prepaid channels are in HD.

If the njoi website is latest , it means still stay in SD format.From the look , less than 3 channel are in HD https://www.njoi.com.my/njoi-prepaid , previously still have some HD channel.
Now year 2020 still SD and the price subscribing per channel is RM7 for 3 days or rm20 for a month for single channel.
Even more expensive , than normal astr0. I am referring to sport channel.

Normally , what LED tv are you guys using ? don't you feel too blur for SD on a full HD 42-55 inch LED tv ? hardly able to read some small words announcing on covid.
RTM also HD already , but pay channel still SD

You mean Sports Mega pack?
All sports channels on Njoi under "Sports Mega Pack" includes both SD and HD version of the channels. So for that, don't worry.

In a "harsh but that's the truth" kind of explanation
Because Njoi is a no-monthly-commitment, freemium satellite TV service, means you pay nothing to them monthly to enjoy selected free channels.
And because you're on that Njoi platform, they would mainly offer you SD quality to encourage you to convert to Astro subscription which has HD and more channels.

In simple words: You want this channel in HD? We offer Starter Pack with a monthly fees of RM___/month and u can enjoy way more channels, also in HD.
That's why they won't simply entertain and materialise every Njoi customer's requests so easily, so that they'll have a better reason to upsell their latest Astro package offerings to you.
Of course Astro would love customers to have monthly commitment, contracts and so on, as this can somehow "guarantee" and "stabilise" their income/revenue in the long run.

In a "nicer words" kind of explanation
"That's a good idea. We've forwarded your feedback to our relevant department for future consideration."

so sad, just realise that njoi not eligible for Astro Go APP
confirmed by Astro FB reply

wasting my time to download & register for Astro Go

This post has been edited by JohnnyWKY: Aug 22 2020, 04:59 PM

Yes. Njoi viewers no longer eligible to enjoy any form of video streaming services from Astro starting 30 Sept 2019 (the older app name called Njoi Now).

It's a free satellite TV service. What you expect?
Go ahead and uninstall Astro Go app.

This post has been edited by joshhd: Aug 22 2020, 06:02 PM

Looks like the Njoi Prepaid's Sports Mega Pack is gone

Looks like plenty Chinese news channels made in prepaid.

Nah it’s still has.

Yeah, it still have... It is a good source of income for Astro, so it's unlikely to me that they'll remove it on Njoi prepaid platform.

Check it again on CH200

Yeah, the 30 day version is still available, only the 60 day seems to be gone.

Glad that I booked it yesterday minutes before a totally crazy F1 race started. That alone was worth the RM 65.

Lets see how long Astro offers it, surely a good source of income.

"Come, spend your money to us. We desperately need some revenue."