Its so bloody obvious how Astro is (ill) treating NJOI customers. Yes we are sort of - non paying customers majority.
But we are still a customer.
So happen few days ago I wanted to try a new channel and I stumbled upon Discovery channel.
So I went into CH 200 and wanted to try the free preview. Its approved even (via whatsapp).
QUOTE
Terima kasih! Pembelian anda telah berjaya. Sila tonton Pek Discovery Asia di TV anda selepas 10 minit.
Baki Kredit: RM0.00
Luput: 18-Jan-2020
Smartcard: *Censor*
Pek: Discovery Asia
Tempoh: 10 minit
Luput: 05-Nov, 3:18pm
Harga: RM0.00
ID Transaksi: 21279498
So i inquired to ASS-tro on why their free preview does not work. Here is my enquiry.
"Recently I wanted to try a free preview for Discovery Asia channel however I couldn't. To add things , the message "Sila tonton Pek Discovery Asia di TV anda selepas *10 minit.*" is very misleading. If I waited after 10mins then my trial period will end and I won't get to watch at all. Are you guys sincere in giving free preview? to me its a deciding factor whether I should subscribe to that channel."And this is their lame and annoying reply.
» Click to show Spoiler - click again to hide... «
Dear Mr ,
Reference is made with regard to Astro service.
We regret on the unpleasant experience that you have encountered and we sincerely apologize for the inconvenience caused.
Please be informed that Free Preview that available in channel 200 is applicable for payable account only. Thus, it was not applicable for Njoi account.
Should you have any other inquiries, do WhatsApp us at 0395433838, just type "Hi" or you can visit our Facebook Page at www.facebook.com/Astro.
Thank you.
Yours Sincerely
Come on, ASS-tro. Its just only 10 mins , not 1 day even. But weirdly, previously I was able to get free preview on other channels.
In the end I gotten fedup, I decided not to subscribe to their Discovery channel. Because their mentality is - No free watching , if you pay, then yes .
And this is why some turn to Android Box. Everything also want to calculate.
This post has been edited by SleeplessEyes: Nov 7 2020, 09:52 AM