QUOTE(senscents @ Dec 14 2021, 08:24 PM)
Another Win for You(Fotile) 2 Win ; 0 Rinnai
*Fotile - Dec sale giving 10 years warranty for tempered glass
Why don't the Hob's manufacturer give a better warranty for the Glass top (10years) and burner (5years) as like Rinnai ?
Don't they back up their product? Better warranty can be a selling point for their product.
Do PM your Dec Sale price.
Thanks for the details review, especially on the customer service for their repair/replacement parts.
Repair, Replacement, and Availability of parts are important few years down the road and if anyone having difficulty in finding a solution for the particular brand then it's a big let down.
Yea and they conveniently "forgot" my appointment and request me to file the appointment again. So far with Fotile, from experience with the cooker hood service call out (twice, once for warranty and second for general cleaning of interior); was far smoother and better experience overall.*Fotile - Dec sale giving 10 years warranty for tempered glass
Why don't the Hob's manufacturer give a better warranty for the Glass top (10years) and burner (5years) as like Rinnai ?
Don't they back up their product? Better warranty can be a selling point for their product.
Do PM your Dec Sale price.
Thanks for the details review, especially on the customer service for their repair/replacement parts.
Repair, Replacement, and Availability of parts are important few years down the road and if anyone having difficulty in finding a solution for the particular brand then it's a big let down.
Also, Fotile parts seems to be easily available online as well.
Dec 15 2021, 09:17 AM

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