I will get mine within this year as well

Wait for better batches

Same here...will wait for maybe revision unit..

Only for the ones with problems.

The only suggestion i can give for those who want to buy ps4 now

1) BUY FROM SONY CENTRE , in case anything happen, they can 1 to 1 exchange. IF you buy from others and anything happenned, mostly wont even care to EXCHANGE FOR YOU or REFUND.(YES I MEAN IMPULSE) They only will bla3 and said :"sorry bro we will sent to sony for RMA". F*CKING BULLSHIT. DELAYED MY SHIPMENT, ORDERED KILLZONE BUNDLE BUT GIVE ME STANDARD SET, DAY 1 GOT ISSUE AND TELL ME THIS KIND OF BULLSHIT.

2) TEST IT ON THE SPOT. Dont care what they bullshit about Asia set no problem bla3. TEST IT , then only TAKE it.

This post has been edited by lengnui89: Jan 2 2014, 11:42 AM

that 0.4% percentage of chance of BLOD happening doesn't sounds so little anymore it's like 4%

1) I'd probably buy from Sony Centre or Gamer's Hideout

2) testing is a must

Actually as a seller, they SHOULD 1 to 1 exchange the consoles for us and not asked us or help us sent to Sony bla3.

Because the consoles are FIRST day issue, not after we played few weeks only ask for exchange.

IF they dont have stock, i can understand.

From this issues, i openned my eye big big about their lame-after-sales-services from the sellers.

This post has been edited by lengnui89: Jan 2 2014, 02:14 PM

Yeah, those at the state purchased from Amazon also give 1 to 1 exchange. However those who bought from retailers, they personally send it to US Sony. You probably should try more aggressive towards the retailers, give them pressure, put the responsibility on them. That's why i open up a new thread for people to report where they bought it from and its status.

I'm sure people from the retailers are also in this forum checking.

Yes it was 0.4% from 1million purchased AT US, and that was 2 months ago, and before the launching of SEA region and UK region.

now it's like 4% of global PS4 stock

I'm already feel dissappointed towards their after sales service.

Before order, they are like super friendly and fast reaction to you.

After that, if we met any problem, they are like "sorry bro we cannot do anything, either send back to sony yourself or we help you send". Oh come on, it is first day issue, they should burn their money can get the stock from other side to exchange for us. Not throw everything back to sony.

well i learned my lesson, i will NEVER buy from retailers(YES IMPULSE,i mean you ) again for the console.

That's why I said, you need to aggressive to them, post it at their site or whatsoever. Tell everyone about how you've been treated as I see a lot of ppl in the forum still thinking to purchase from them.

Only Impulse giving problems? So far didn't see anyone name the sellers. No point complaining but new would- be ps4 owners won't know which sellers to avoid... only complaints.. just my 2 cents

Most retailers will got a faulty console, even the one I bought from Qisahn does. The point is the attitude and the treatment we got from some retailers is like we owe them money. That's why those who purchase should at least know who they are dealing with, what they should expect from the retailers, and be prepared if got a bad treatment (which this should not happen).

So I don't agree with you saying no point complaining coz we are paying quite a lot for the console, and furthermore, we shouldn't be treated in a bad way.

Best advice for people now is to get face to face product purchase with on the spot unit testing, so if any problems can bring back to shop; not courier back to other supplier / reseller.

Agreed. And i bought from CK Multimedia. Thinking , this looks professional.. Many people said they have been dealing with them for years. Now, really dissapointed ..

We are not complaining, just felt dissappointed on how they handle on this kind of issue



As a consumer, we have the right to stand on our feet and press the retailers.

Fail attitude and lame aftersales service means FAIL. Especially this kind of BIG and overwhelming order.

And one more thing is ASK the retailers how are they going to resolve the issue if it is broken. On the spot replacement or they will send it to SONY, or consumer send themselves. And how will SONY deal with the issue, diagnose? repair? Because as far as I know, SONY still unable to fix the hardware problem and that's why they are doing replacement.

We are also responsible to know how this things work.

Yes I agree it's ok to complain but pls, name the sellers to avoid on the first post. Then new would-be ps4 sellers know who to avoid..

If it happened to me, I would be pissed off, angry n disappointed too..

I guess CK themselves is not aware of the BLOD issue as well. That's why it's left hanging. They as a retailer must have the responsibility to keep themselves updated on the issue too, even if it is goes to communicate with the SONY BEFORE the launch.

I'm not here to be offensive or to insult people, but if you feel insulted, I'm sorry on it. But I'm going to say that most of the sales person from Malaysia I found is kinda rude and not professional. They won't just give you that 'extra' service that will makes you wanting to come back and be convinced by them. Of coz there are also number of ppl that capable of doing so, which they are successful.