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 #HOTLINK, what's your feedback?

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sms2u
post Aug 18 2015, 11:50 AM

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JOIN #HOTLINK & GET 3GB FREE INTERNET
Subscribe now and enjoy more OHHSOME-NESS on your smartphone.

http://www.hotlink.com.my/en/plans/free-internet.html
vincious
post Aug 24 2015, 10:56 AM

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you guys seems to be satisfied with the speed as seems to be no one has ever complained about it?
TracyL
post Sep 4 2015, 10:15 AM

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Hotlink share a top up- I top up RM10 why lasts for 3 days only for my old hotlink 10 years number???
WTF is this new plan ?

How to extend to 365 days ? RM 33 ?
LonelyPenguin
post Sep 7 2015, 01:08 PM

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QUOTE(AlissaIU @ Sep 7 2015, 12:56 PM)
Hi guys, I am currently using the old hotlink prepaid which got nothing from 9 years ago. I heard that nowadays hotlink prepaid offer unlimited low speed internet with no chrages. How can I make this?
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*100# - MyAccount & Others - My Account Information - Upgrade to #Hotlink Plan
Please noted that Validity30 and Validity365 not applicable for #Hotlink.

This post has been edited by LonelyPenguin: Sep 7 2015, 01:10 PM
pokemon01234
post Sep 8 2015, 09:48 AM

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QUOTE(AlissaIU @ Sep 8 2015, 09:38 AM)
Found it, but it said that after I upgrade to #hotlink plan the active day will be 30? what's that mean?
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Means if your validity is more than 30 days (for example 1st of November 2015), when you change your plan to #Hotlink your validity will become 8th October 2015 (maximum 30 days validity after conversion to #Hotlink)

Please take note that #Hotlink cannot sign up for Validity90 and Validity365 (365 days validity no need topup), and there is no u turn after u change yr plan to #Hotlink
RDoe
post Sep 8 2015, 11:46 AM

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QUOTE(AlissaIU @ Sep 8 2015, 11:38 AM)
One more question. The upgrade fee to #hotlink is rm5. So my concern is, will this package charge me every month after I upgrade to #hotlink ?
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The RM5 upgrade fee is just a one-time charge for changing your plans, not a monthly one.
ohtheirony
post Sep 8 2015, 01:00 PM

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QUOTE(AlissaIU @ Sep 8 2015, 11:38 AM)
One more question. The upgrade fee to #hotlink is rm5. So my concern is, will this package charge me every month after I upgrade to #hotlink ?
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Be aware that basic internet is reduced to 500mb/month

Some user had mentioned that they are unable to use internet after that

Used to be 3gb

Classic maxis/hotlink
nethelp
post Sep 9 2015, 09:16 AM

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Yah, this is one thing I dun like about hotlink, previously stated "unlimited with 64kbps" now capped with 500MB. They can just change the TnC whenever they want. Screw you Maxis Hotlink!
nethelp
post Sep 9 2015, 09:34 AM

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QUOTE(AlissaIU @ Sep 9 2015, 09:20 AM)
huh? which mean the free internet are no more unlimited but capped 500mb??? btw, how to check the status?
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I just change plan to #hotlink last year around June and it was ok with the low speed internet since still able to receive whatsapp, wechat, messenger etc. But yesterday out of sudden, it send me a SMS stated I used up 100% of my free social chat quote. I was like WTF is this?!
*100*2*1# to check quota but no detail to see, just summary like "100% is used"
For conversion to #hotlink, will charge RM5, but will get back RM5 after download Hotlink Apps "RED", dunno if still valid nowadays
RDoe
post Sep 9 2015, 10:16 AM

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QUOTE(AlissaIU @ Sep 9 2015, 09:09 AM)
I have already activated the #hotlink through *100# but I did not receive the free 3gb internet? Maybe is because of the starter pack?
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Subscribe now and top up RM30/month, for the next 6 months, to enjoy 500MB FREE. It's never too late to enjoy these OHHSOME freebies when you're on Hotlink.

Promo period: 10 July 2015 – 30 September 2015


https://www.hotlink.com.my/content/hotlink/...e-internet.html

The "Always On Internet" or "Free Basic Internet" is at 64kbps.

The "Free 3GB" is high-speed Internet split into 500MB x 6 months. You've to top up at least RM30/month in order to get the *FREE 500MB pass is valid for 7 days. . The part under "HERE'S HOW" in the link given tells you how to do it.

Can read the FAQ as well.
RDoe
post Sep 9 2015, 10:30 AM

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QUOTE(nethelp @ Sep 9 2015, 09:34 AM)
For conversion to #hotlink, will charge RM5, but will get back RM5 after download Hotlink Apps "RED", dunno if still valid nowadays
The current promotion for Hotlink RED App is "1GB Free, Valid for 3 Days".

https://www.hotlink.com.my/en/livelifeloud/hotlink-red.html

QUOTE(AlissaIU @ Sep 9 2015, 10:02 AM)
they are getting stingy nowadays. No wonder, jz now when I check at *100*2*1# nothing to show because ytd only I upgraded to #hotlink.

Btw, any benefits of the RED apps?  hmm.gif
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With the Hotlink RED App installed, it'll be easier to do many things that you'll normally do through the *....# code/s.

With the Hotlink RED App, top-up instantly, check your balance anytime,
load up your mobile data, get access to the hottest events and more!


After #Hotlink, the other telcos have also come up with free Internet over the last few months, Celcom Magic SIM, Digi Smart Prepaid, and then U Mobile Power Prepaid. Guess Maxis had to make adjustments to remain competitive.

My suggestion is to check the respective telco's website for the latest information before changing plans.
nethelp
post Sep 9 2015, 10:30 AM

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QUOTE(AlissaIU @ Sep 9 2015, 10:02 AM)
they are getting stingy nowadays. No wonder, jz now when I check at *100*2*1# nothing to show because ytd only I upgraded to #hotlink.

Btw, any benefits of the RED apps?  hmm.gif
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RED apps to me is simply rubbish, install just to get back the RM5
nethelp
post Sep 9 2015, 10:36 AM

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QUOTE(RDoe @ Sep 9 2015, 10:16 AM)
Subscribe now and top up RM30/month, for the next 6 months, to enjoy 500MB FREE. It's never too late to enjoy these OHHSOME freebies when you're on Hotlink.

Promo period: 10 July 2015 – 30 September 2015


https://www.hotlink.com.my/content/hotlink/...e-internet.html

The "Always On Internet" or "Free Basic Internet" is at 64kbps.

The "Free 3GB" is high-speed Internet split into 500MB x 6 months. You've to top up at least RM30/month in order to get the *FREE 500MB pass is valid for 7 days. . The part under "HERE'S HOW" in the link given tells you how to do it.

Can read the FAQ as well.
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OHHSOME my foot! Maxis hotlink never fails to disappoint customer. Previously everything is ok until their recent change to 500MB X 6 policy.
And the BEST of the BEST part is that they actually REMOVE the quota info from the RED apps, trying to hide something?
Chrono-Trigger
post Sep 9 2015, 11:48 AM

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Hotlink plan is becoming too complicated for me. Normal reload vs hot ticket reload. have to key in so many things and keep track of free minutes (before expiry) and free data. So Susah. Not every vendor sell hot ticket

This post has been edited by Chrono-Trigger: Sep 9 2015, 11:59 AM
TSvictorywp
post Sep 9 2015, 12:19 PM

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QUOTE(AlissaIU @ Sep 9 2015, 09:20 AM)
huh? which mean the free internet are no more unlimited but capped 500mb??? btw, how to check the status?
*
QUOTE(nethelp @ Sep 9 2015, 09:34 AM)
I just change plan to #hotlink last year around June and it was ok with the low speed internet since still able to receive whatsapp, wechat, messenger etc. But yesterday out of sudden, it send me a SMS stated I used up 100% of my free social chat quote. I was like WTF is this?!
*100*2*1# to check quota but no detail to see, just summary like "100% is used"
For conversion to #hotlink, will charge RM5, but will get back RM5 after download Hotlink Apps "RED", dunno if still valid nowadays
*
if you read their t&c update on end july 2015, you can see this new added line:

Effective 23rd July, all customers are subject to a monthly Fair Usage Policy of 500MB on FREE basic Internet. Upon exhaustion of the maximum quota, Basic Internet services will be disconnected.
nethelp
post Sep 9 2015, 12:33 PM

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QUOTE(victorywp @ Sep 9 2015, 12:19 PM)
if you read their t&c update on end july 2015, you can see this new added line:

Effective 23rd July, all customers are subject to a monthly Fair Usage Policy of 500MB on FREE basic Internet. Upon exhaustion of the maximum quota, Basic Internet services will be disconnected.
*
Mind to share the link? Coz I can't seems to find this clause on the TnC. N bloody hotlink always like to change / add-in new TnC.
From reward point collection through this Free Basic Internet, Hotlink never fails to disappoint me, good job Maxis Hotlink vmad.gif
ohtheirony
post Sep 9 2015, 12:35 PM

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QUOTE(RDoe @ Sep 9 2015, 10:30 AM)
After #Hotlink, the other telcos have also come up with free Internet over the last few months, Celcom Magic SIM, Digi Smart Prepaid, and then U Mobile Power Prepaid. Guess Maxis had to make adjustments to remain competitive.
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Reducing basic internet to 500mb/month is not actually competitive move
RDoe
post Sep 9 2015, 01:05 PM

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QUOTE(ohtheirony @ Sep 9 2015, 12:35 PM)
Reducing basic internet to 500mb/month is not actually competitive move
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Being competitive in business doesn't have to mean only meeting your expectation, the free basic internet, in this case. There are other things involved that they would have adjusted as well, which others will only notice especially when those are exactly what impact them.

You might want to widen your view and see what other telcos have to offer, to understand what's going on. Then maybe from there decide if you'll be happier if you port to another telco.

Just a suggestion. smile.gif

This post has been edited by RDoe: Sep 9 2015, 01:09 PM
RDoe
post Sep 9 2015, 01:08 PM

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QUOTE(nethelp @ Sep 9 2015, 12:33 PM)
Mind to share the link? Coz I can't seems to find this clause on the TnC. N bloody hotlink always like to change / add-in new TnC.
From reward point collection through this Free Basic Internet, Hotlink never fails to disappoint me, good job Maxis Hotlink vmad.gif
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https://www.hotlink.com.my/en/support/terms...conditions.html

Point 3 under the FREE Basic Internet (Free Social Chat) heading.
nethelp
post Sep 9 2015, 02:41 PM

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QUOTE(RDoe @ Sep 9 2015, 01:05 PM)
Being competitive in business doesn't have to mean only meeting your expectation, the free basic internet, in this case. There are other things involved that they would have adjusted as well, which others will only notice especially when those are exactly what impact them.

You might want to widen your view and see what other telcos have to offer, to understand what's going on. Then maybe from there decide if you'll be happier if you port to another telco.

Just a suggestion. smile.gif
*
Agree with ur points, however I still dun see the move from 3gb to 500mb consider a competitive move. And I wonder what would happen after the 6 X 500mb ended. hmm.gif


QUOTE(RDoe @ Sep 9 2015, 01:08 PM)
https://www.hotlink.com.my/en/support/terms...conditions.html

Point 3 under the FREE Basic Internet (Free Social Chat) heading.
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Thank you for the link. thumbup.gif

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