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 #HOTLINK, what's your feedback?

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pokemon01234
post Apr 15 2014, 02:29 PM

Zorua the Little Illusionist
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Hi, I would like to ask some question about #Hotlink plan before I decide to MNP smile.gif

1) For example if I purchase RM40 (RM30 + RM10 separately) top-up every month, did I get extra 10 days to bring forward to next month? (I mean is RM40=40days validity?)
2) What is the average H+ and LTE speed for #Hotlink 1GB RM30 plan? (Any location is okay just wanna see its speed)
3) Is the LTE connection stable for you?

Thank you very much smile.gif
pokemon01234
post Apr 16 2014, 10:18 PM

Zorua the Little Illusionist
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QUOTE(coolstore @ Apr 16 2014, 09:39 PM)
i top up rm30, used that rm30 to buy 1GB monthly plan which support LTE, but then i saw maxis disregard the top up 30 days vailidity after buying the 1gb monthly plan, means no count, still at the old expiry date. but can use data for 1 month.

another thing, after buying the #hotlink simpack, to enjoy LTE u need to swap for LTE simcard. the trick is the latest #hotlink simcard came in the pack looks identical to the 128k LTE simcard (a standard sim with pre-cut microsim design), a maxis dealer (not center) customer service personnel last time confirmed me no need swap saying this is the one, but after days of try, finally discovering it is still 32k simcard, got to swap. so better go to maxis own service center to change.
*
Thank you very much thumbup.gif and I am going to MNP so I will not buy a new simpack tongue.gif
Just wondering what is your validity expiry day cause you said the 30 days validity is not included when u top up RM30 smile.gif
pokemon01234
post Apr 17 2014, 12:04 PM

Zorua the Little Illusionist
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QUOTE(coolstore @ Apr 17 2014, 10:01 AM)
should be 50 days
*
I see, u top-up RM50 before you top-up another RM30 right?
pokemon01234
post Apr 17 2014, 03:34 PM

Zorua the Little Illusionist
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QUOTE(coolstore @ Apr 17 2014, 03:17 PM)
oh no i mean grace period after expired validity date, the newly bought simpack come with RM5 only.

topped up rm30, the validity period extended 30 days.

but after buying 1gb monthly plan, this 30 days active days gone, revert back to original date before top up  sweat.gif
*
It will deduct 30 days when u buy the 1GB RM30 data? blink.gif
So now u have 5 days left with yr prepaid only? sweat.gif
pokemon01234
post Apr 17 2014, 04:48 PM

Zorua the Little Illusionist
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QUOTE(coolstore @ Apr 17 2014, 04:39 PM)
now in grace period already, cannot call out / sms out, must top up within 50 days

i use this card for LTE internet data only
*
I think I gonna ask them clearly before I MNP to #Hotlink, if buying 1GB RM30 plan will deduct 30 days from active period, I rather stick with DiGi Super Long Life 365 days validity sweat.gif (My plan is buy RM 40 [RM10+RM30] per month for 1GB internet and call, no point to MNP if I only can use 10 days for calling every month)

Maybe it is a bug for u, try go to Maxis Forum and ask the CS team too

This post has been edited by pokemon01234: Apr 17 2014, 04:50 PM
pokemon01234
post Apr 18 2014, 01:05 AM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 18 2014, 12:34 AM)
eh?
hotlink site just changed "free internet" on #hotlink plan to "free social messaging"
http://new.hotlink.com.my/en/plans/free-internet.html
just when i plan to mnp to #hotlink this sunday for the free internet  sweat.gif  sweat.gif  sweat.gif
*
Hotlink is getting cruel sweat.gif
Maybe they are going to introducing back Validity365 soon brows.gif (I can dream rolleyes.gif)

Edit: I know their new plan, they are taking off the slow 64kbps internet and replace it with free social messaging so ppl can't complain the net is slow when they are using those apps anymore tongue.gif

This post has been edited by pokemon01234: Apr 18 2014, 01:09 AM
pokemon01234
post Apr 18 2014, 01:13 AM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 18 2014, 01:09 AM)
thats what i thought too...
maybe too many complaint due to validity365 not available  hmm.gif
*
Yea hopefully so, I wanna switch to Hotlink cause I wanna enjoy the LTE speed but I also hope they will introduce back the old Validity365 to makes everything perfect tongue.gif
pokemon01234
post Apr 18 2014, 01:43 AM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 18 2014, 01:35 AM)
i still doubt tho that they would bring back validity365 to #hotlink...
based on the new "free social messaging" they're still offering free whatsapp, wechat etc access for free.. means if they bring validity365 back, people would get a whole year of free whatsapp access for just rm66,  rm33 fee+rm30 reload in six months. using whatsapp would bring less income as people not using traditional sms anymore, not to mention later whatsapp will introduce voice call...
currently people need to reload rm1/1day to stay active to use it, means for a whole year need to reload rm365. rm365 is better than rm66 for their profit  brows.gif
*
I wonder what will happen when we use Opera Mini for net surfing lol, maybe try asking them later
Btw are u still going to MNP? What is your current telco and plan?
pokemon01234
post Apr 18 2014, 01:55 AM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 18 2014, 01:51 AM)
i got two celcom prepaid, one is old xpax x2 plan, by far cheapest plan for sms and call, not going to change it.
another one is current new xpax x24 plan, this sim is what i originally planned to mnp to #hotlink for the free basic internet. not sure what to do now sweat.gif
*
I see, lets wait for the update from Hotlink FB page first and see how it goes smile.gif
pokemon01234
post Apr 18 2014, 10:46 AM

Zorua the Little Illusionist
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QUOTE(coolstore @ Apr 18 2014, 10:32 AM)
oh...

and the link of 'How do I get FREE Basic Internet?' under q&a is not redirect to any page now
*
I just hope No excess charges at throttled speed when you hit your quota. still apply when I sign up the 1GB plan tongue.gif

--

Edit: I just checked all the t&c, here is the part they changed only in t&c only

user posted image


This post has been edited by pokemon01234: Apr 18 2014, 10:57 AM
pokemon01234
post Apr 18 2014, 11:26 AM

Zorua the Little Illusionist
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QUOTE(coolstore @ Apr 18 2014, 11:05 AM)
when umobile 4g lte ready at my place, i think i will switch back to umobile, worthy.
*
I also decided to try out Hotlink LTE first since it has the widest coverage, if don't satisfied maybe I will jumpship too later tongue.gif
pokemon01234
post Apr 19 2014, 01:11 AM

Zorua the Little Illusionist
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Just got my LTE SIM card and now waiting for the first MNP SMS to arrive tongue.gif
I just compare it with postpaid SIM card and I am glad Maxis is giving the same type of SIM card for both postpaid and prepaid MNP customer laugh.gif
pokemon01234
post Apr 20 2014, 01:51 AM

Zorua the Little Illusionist
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QUOTE(coolstore @ Apr 19 2014, 09:08 PM)
detecting scam and con?
*
For example something like tracking which SMS services makes the user finish their credit fast and help them cancel it I think hmm.gif (I see them did quite well in Maxis CS Forum tongue.gif)
pokemon01234
post Apr 20 2014, 10:12 PM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 20 2014, 06:23 PM)
just ported my celcom xpax to hotlink at 3pm..
hope porting process can be done by tomorrow.
lucky me live in terengganu can request for hotlink edisi terengganu, got free calls on each reload  brows.gif
*
I just MNP from DiGi Prepaid to #Hotlink cause this is the only available plan here sweat.gif (Cause I really want to try out their LTE speed tongue.gif)
I guess yr Terengganu plan comes with Validity365 too right? brows.gif
pokemon01234
post Apr 20 2014, 11:43 PM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 20 2014, 10:34 PM)
nope, doesn't have validity365 or validity90 same as normal #hotlink... only difference on the so called terengganu, kelantan and sabah sarawak plan is got free call bonus on each reload.
*
Alright, at least it is better than nothing tongue.gif
pokemon01234
post Apr 21 2014, 04:22 PM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 21 2014, 04:03 PM)
just got my #hotlink edisi terengganu activated  thumbup.gif
wanna ask, validity90 and validity365 supposed to showed on easymenu *100# with #hotlink plan?
mine got that option showed  hmm.gif
*
Just wondering what language is your EasyMenu? I called 122 and press 2 for English and now it is still half English half Malay for me sweat.gif
Yes I got the Validity90 and Validity365 option too, but when you choose one of them it will say not applicable to all #Hotlink plan, but I will try it out on 1st May smile.gif
pokemon01234
post Apr 21 2014, 11:49 PM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 21 2014, 04:32 PM)
mine is in full english...
at first even after i made first call and chose english as preferable language, the easymenu is still in malay.. tried few more times and at last it changed to english.
*
Is yr #Hotlink basic internet activated yet? hmm.gif
pokemon01234
post Apr 22 2014, 12:19 AM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 22 2014, 12:02 AM)
haven't try earlier so i tested just now after rebooting phone once, yes its activated already.
btw i think "free basic internet" is still applicable. probably maxis just renamed it to "free social messaging" to lower users expectations. many idiots expects to get free unlimited, uncapped speed to stream youtube 24/7 so they changed its name. i tested with browser and facebook, opens and loads pages just fine.
*
Can u use the code *136*9*1# and screenshot it for me? blush.gif
So it activate for you automatically without sending any SMS?
pokemon01234
post Apr 22 2014, 12:40 AM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 22 2014, 12:33 AM)
sorry can't take screenshot, using it on nokia dualsim dumbphone, and thats my only phone currently wub.gif
but the code gave me some sort of "empty" easymenu, on top got few line of empty space and at bottom only got two option, 0 Back and 00 Main menu.

afaik the free internet is suppose to automatically activate after two hours of simcard activation, no need to sms anything. if still not activated even after two hours then just reboot phone.
*
Here is the message I got and I don't think my Basic Internet still active yet, I also download the Hotlink app and it shows I have 0.00MB of quota too hmm.gif (I will wait 1-2 more days and see first)

user posted image
pokemon01234
post Apr 22 2014, 01:21 AM

Zorua the Little Illusionist
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QUOTE(axxer @ Apr 22 2014, 01:17 AM)
well i cant say for sure that my free basic internet is really activated, i just assume its already activated since i can use data without credit balance being deducted  hmm.gif
*
Ok did they send u a SMS telling u the basic internet services is activated? Can u surf any other website beside social messaging apps?

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