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U Mobile U-Mobile Thread V5, www.u.com.my

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makasim
post Jan 19 2014, 05:13 PM

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Can we switch postpaid to umi38 prepaid while maintaining number? I'm currently on U28 thinking of getting UMI38 since my bill is around RM50 currently.
CnY Garage
post Jan 19 2014, 05:17 PM

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QUOTE(makasim @ Jan 19 2014, 05:13 PM)
Can we switch postpaid to umi38 prepaid while maintaining number? I'm currently on U28 thinking of getting UMI38 since my bill is around RM50 currently.
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Around 50 can get u50 postpaid for 2gb 100 min to others and unlimited calls to umobile cool2.gif
SUSnordingh
post Jan 20 2014, 01:47 AM

I not 24 hours here...
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QUOTE(Ilyoung @ Jan 19 2014, 02:49 PM)
How to check?
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What brand and model did you bought?

The spec should written somewhere in the manual inside the box or at least can get from internet.
FluffyTee
post Jan 20 2014, 05:47 AM

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QUOTE(CnY Garage @ Jan 19 2014, 05:17 PM)
Around 50 can get u50 postpaid for 2gb 100 min to others and unlimited calls to umobileĀ  cool2.gif
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Still trying to con ppl huh... either that, you urself were con by umobile.

I use Umobile and Umobile does provide a great service and value to people. but i don see why they need to con/mislead people.

They advertise/tell people it is unlimited calls, but if we read carefully it is actually 100minutes to other operator AND 30 Hours to Umobile only. If customer exceed these limits, they will be charged for excessive usage.
(its writen and hidden inside their contract)

DIGI offers 100 Hours calls in one of their post paid plans and they dint even try to cheat/trick customers by labeling/calling it "unlimited calls". (sry if compared you guys with another telco. but i felt Umobile was intentionally misleading people)

This post has been edited by FluffyTee: Jan 20 2014, 05:53 AM
vostro78
post Jan 20 2014, 10:04 AM

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any 1 at klang facing umobile problem...or is it only my problem.... i can receive call but cant call out, internet no problem .
iRonTech
post Jan 20 2014, 10:05 AM

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QUOTE(CnY Garage @ Jan 19 2014, 05:17 PM)
Around 50 can get u50 postpaid for 2gb 100 min to others and unlimited calls to umobile  cool2.gif
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umi50 seem better than u50, rite? hmm.gif

CnY Garage, is there any autopay service on UM prepaid?

QUOTE(FluffyTee @ Jan 20 2014, 05:47 AM)
Still trying to con ppl huh... either that, you urself were con by umobile.

I use Umobile and Umobile does provide a great service and value to people. but i don see why they need to con/mislead people.

They advertise/tell people it is unlimited calls, but if we read carefully it is actually 100minutes to other operator AND 30 Hours to Umobile only. If customer exceed these limits, they will be charged for excessive usage.
(its writen and hidden inside their contract)

DIGI offers 100 Hours calls in one of their post paid plans and they dint even try to cheat/trick customers by labeling/calling it "unlimited calls". (sry if compared you guys with another telco. but i felt Umobile was intentionally misleading people)
*
hmm.gif UM to UM is unlimited free, Isn't it already stated clearly Applicable for calls made to local fixed line numbers and mobile numbers free 100 mins on U50?

user posted image
(call/sms To U Mobile should change to To Own Operator biggrin.gif )



DiGi 200 mins call only to DiGi call, so to the sms on SP58.
Simple 50 quite ok, but the internet PAYU under rm100 worth bundle sweat.gif
(How's the charge rate? 100kb/ rm0.10?)

100 hours call only for friend & family (Good if serve the need & purpose) add-on rite?


CnY Garage
post Jan 20 2014, 10:33 AM

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QUOTE(FluffyTee @ Jan 20 2014, 05:47 AM)
Still trying to con ppl huh... either that, you urself were con by umobile.

I use Umobile and Umobile does provide a great service and value to people. but i don see why they need to con/mislead people.

They advertise/tell people it is unlimited calls, but if we read carefully it is actually 100minutes to other operator AND 30 Hours to Umobile only. If customer exceed these limits, they will be charged for excessive usage.
(its writen and hidden inside their contract)

DIGI offers 100 Hours calls in one of their post paid plans and they dint even try to cheat/trick customers by labeling/calling it "unlimited calls". (sry if compared you guys with another telco. but i felt Umobile was intentionally misleading people)
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How do I enjoy the unlimited calls to U Mobile numbers?
Customers get to enjoy unlimited calls to all U Mobile numbers all day and all night with no time band restrictions. Fair usage policy of 1800 minutes/month applies. U Mobile reserves the right to charge customers for any excessive usage.

yup just updated it @ umobile FAQ, it is quite misleading, we have no idea how MCMC control about this slogan, and just fyi the SHARE LINE unable to enjoy the 1800 mins free call to umobile numbers.

QUOTE(vostro78 @ Jan 20 2014, 10:04 AM)
any 1 at klang facing umobile problem...or is it only my problem.... i can receive call but cant call out, internet no problem .
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this morning i also hardly to send sms

QUOTE(iRonTech @ Jan 20 2014, 10:05 AM)
umi50 seem better than u50, rite?  hmm.gif

CnY Garage, is there any autopay service on UM prepaid?
hmm.gif  UM to UM is unlimited free, Isn't it already stated clearly Applicable for calls made to local fixed line numbers and mobile numbers free 100 mins on U50?

user posted image
(call/sms To U Mobile should change to To Own Operator  biggrin.gif )
DiGi 200 mins call only to DiGi call, so to the sms on SP58.
Simple 50 quite ok, but the internet PAYU under rm100 worth bundle  sweat.gif
(How's the charge rate? 100kb/ rm0.10?)

100 hours call only for friend & family (Good if serve the need & purpose) add-on rite?
*
what do u mean by auto pay service on PREPAID ? how should prepaid being autopaid while u got no outstanding ...

by they should open a thread for comparing different telcos plan for this hmm.gif
william42
post Jan 20 2014, 10:34 AM

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I cant call out and call cannot come in today

cybpsych
post Jan 20 2014, 10:56 AM

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QUOTE(CnY Garage @ Jan 20 2014, 10:33 AM)
what do u mean by auto pay service on PREPAID ? how should prepaid being autopaid while u got no outstanding ...

by they should open a thread for comparing different telcos plan for thisĀ  hmm.gif
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basically, best of both worlds: benefits/freebies from Prepaid but payment (auto-reload) like a Postpaid thumbup.gif

however, problem with Prepaid (along with other telco) is there is no way to reload directly from M2U online banking/CC without using reload voucher/softpin.

hmm.gif

This post has been edited by cybpsych: Jan 20 2014, 10:57 AM
CnY Garage
post Jan 20 2014, 11:15 AM

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QUOTE(cybpsych @ Jan 20 2014, 10:56 AM)
basically, best of both worlds: benefits/freebies from Prepaid but payment (auto-reload) like a Postpaid  thumbup.gif

however, problem with Prepaid (along with other telco) is there is no way to reload directly from M2U online banking/CC without using reload voucher/softpin.

hmm.gif
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haha umobile can get from me for the direct reload lo brows.gif but really hard for the AUTO-RELOAD like monthly automatic top up for u and charge ur credit card, can't imagine that way works on prepaid
cybpsych
post Jan 20 2014, 11:22 AM

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QUOTE(CnY Garage @ Jan 20 2014, 11:15 AM)
haha umobile can get from me for the direct reload lo brows.gif  but really hard for the AUTO-RELOAD like monthly automatic top up for u and charge ur credit card, can't imagine that way works on prepaid
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yeah, probably a niche request anyway, but that's the only reason why i always been using Postpaid line, since day 1 getting mobile phone doh.gif

current, the cheapest postpaid line is U28 with 1GB quota and 100+200 sms, dont mind payu for calls/sms/etc. umi28 is slightly better but that is for prepaid, and ayam effing lazy to reload every time validity near death sweat.gif

now umobile postpaid ebill is getting better, so i can monitor if they over-charged me. so far, always rm28/mo. thumbup.gif
i3aby
post Jan 20 2014, 11:23 AM

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hmmm...hardly to send out msg since this morning.
Suffering no connection inside a building like a shopping mall.
cybpsych
post Jan 20 2014, 11:25 AM

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QUOTE(i3aby @ Jan 20 2014, 11:23 AM)
hmmm...hardly to send out msg since this morning.
Suffering no connection inside a building like a shopping mall.
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which mall? maybe ibc (in-building coverage) down?
CnY Garage
post Jan 20 2014, 11:28 AM

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QUOTE(i3aby @ Jan 20 2014, 11:23 AM)
hmmm...hardly to send out msg since this morning.
Suffering no connection inside a building like a shopping mall.
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QUOTE(cybpsych @ Jan 20 2014, 11:25 AM)
which mall? maybe ibc (in-building coverage) down?
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can't call in and out, sms need 5 times trial ...
i3aby
post Jan 20 2014, 11:29 AM

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QUOTE(cybpsych @ Jan 20 2014, 11:25 AM)
which mall? maybe ibc (in-building coverage) down?
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every mall perhaps. Except Berjaya Time Square rolleyes.gif
umobile really have to improve their in-building coverage.
vostro78
post Jan 20 2014, 11:32 AM

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i can online with h+ signal but, can whatsapp no problem, but i cant make call
cybpsych
post Jan 20 2014, 11:36 AM

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QUOTE
Dear prepaid customers, currently you may experience intermittent interruption when making calls, sending SMS, purchasing subscription, performing top-up or checking of balance after top up. Please be advised that we are currently having technical difficulties and rectification is currently in progress. We apologize for inconvenience caused and thank you for your on-going support to U Mobile.

https://www.facebook.com/umobile/posts/8146...4?stream_ref=10
vostro78
post Jan 20 2014, 11:53 AM

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service at my area ok already.
iRonTech
post Jan 20 2014, 12:40 PM

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say if i top up rm168 & apply the subscription automatically renews on UMI 28, does this mean within 6 months i don't need to top up any reload (call/sms usage within the free package) ?

Will this work out instead of need top up/reload monthly? hmm.gif tongue.gif
CnY Garage
post Jan 20 2014, 12:46 PM

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QUOTE(iRonTech @ Jan 20 2014, 12:40 PM)
say if i top up rm168 &  apply the subscription automatically renews on UMI 28, does this mean within 6 months i don't need to top up any reload (call/sms usage within the free package) ?

Will this work out instead of need top up/reload monthly? hmm.gif  tongue.gif
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Theoretically can, but just worry that sometimes it just fail for auto renew haha cry.gif

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