Outline ·
[ Standard ] ·
Linear+
what do you think of Lenovo service center
|
SUSErgoProxi
|
 Sep 3 2013, 08:11 PM
|
|
QUOTE(LightningFist @ Sep 2 2013, 09:47 PM) To be fair, even if I don't compare to Dell, Lenovo's service was absolutely crap. And that laptop cost a lot of cash... it was a high end model, and this was before they radically cut their prices. Cut prices in Malaysian terms... because US prices are usually low anyway. The Malaysian premium that exists with most products (MBP, Dell laptops, Lenovo) came down a lot not too long ago. just out of curiousity, which SC did ya go? |
|
|
|
|
|
LightningFist
|
Sep 3 2013, 08:31 PM
|
Minion of the Damned
|
QUOTE(ErgoProxi @ Sep 3 2013, 08:11 PM) just out of curiousity, which SC did ya go? SJ |
|
|
|
|
|
TSdeadmeat2012
|
Sep 25 2013, 10:56 AM
|
Getting Started
|
well my laptop had already been 1 month at lowyat service centre the thing is not the technician fault the people that send the part fault they keep on giving them spoilt monitor they had change 3 time and still cant get a good one but the calling service is just total sucks they can just don't pick up your phone
|
|
|
|
|
|
ajul
|
Sep 25 2013, 12:02 PM
|
|
|
haha..for me all service center for laptop in Malaysia totally suck..except for DELL or APPLE..
dont hope so much even ur item got 10year of warranty!
|
|
|
|
|
|
mudkipryan94
|
Sep 27 2013, 04:05 PM
|
|
|
QUOTE(deadmeat2012 @ Sep 25 2013, 10:56 AM) well my laptop had already been 1 month at lowyat service centre the thing is not the technician fault the people that send the part fault they keep on giving them spoilt monitor they had change 3 time and still cant get a good one but the calling service is just total sucks they can just don't pick up your phone haih.... |
|
|
|
|
|
Abk92
|
Sep 27 2013, 07:56 PM
|
|
|
QUOTE(ajul @ Sep 25 2013, 12:02 PM) haha..for me all service center for laptop in Malaysia totally suck..except for DELL or APPLE.. dont hope so much even ur item got 10year of warranty! lol  |
|
|
|
|
|
wavezard
|
Sep 27 2013, 08:12 PM
|
|
|
QUOTE(ajul @ Sep 25 2013, 12:02 PM) haha..for me all service center for laptop in Malaysia totally suck..except for DELL or APPLE.. dont hope so much even ur item got 10year of warranty! at least local unit have hope to claim warranty  |
|
|
|
|
|
TSdeadmeat2012
|
Oct 1 2013, 08:16 PM
|
Getting Started
|
they change for me a monitor that had lost 1 pixel on the middle so i rejected the sc say ok but according to sc they told me lennovo do not approve my part because 1 pixel could not claim warranty , i know 1 pixel is small i don't mind if it is on the side but is on the middle . they will call me tomorrow
on going process to be continue lets see what they have to say
This post has been edited by deadmeat2012: Oct 1 2013, 08:19 PM
|
|
|
|
|
|
ajul
|
Oct 2 2013, 10:30 AM
|
|
|
QUOTE(deadmeat2012 @ Oct 1 2013, 08:16 PM) they change for me a monitor that had lost 1 pixel on the middle so i rejected the sc say ok but according to sc they told me lennovo do not approve my part because 1 pixel could not claim warranty , i know 1 pixel is small i don't mind if it is on the side but is on the middle . they will call me tomorrow on going process to be continue lets see what they have to say how long already they keep ur unit? |
|
|
|
|
|
ajul
|
Oct 2 2013, 10:32 AM
|
|
|
QUOTE(wavezard @ Sep 27 2013, 08:12 PM) at least local unit have hope to claim warranty u already pay extra at first place..u pay much more extra for after sales service...but u get crap service..much more sakit hati...  |
|
|
|
|
|
wavezard
|
Oct 2 2013, 11:12 AM
|
|
|
QUOTE(ajul @ Oct 2 2013, 10:32 AM) u already pay extra at first place..u pay much more extra for after sales service...but u get crap service..much more sakit hati... as long as not bad like Asus, it fine  |
|
|
|
|
|
pikacu
|
Oct 2 2013, 11:30 AM
|
|
|
QUOTE(wavezard @ Oct 2 2013, 11:12 AM) as long as not bad like Asus, it fine describe the bad-ass-ness of asus.. |
|
|
|
|
|
wavezard
|
Oct 2 2013, 11:42 AM
|
|
|
QUOTE(pikacu @ Oct 2 2013, 11:30 AM) describe the bad-ass-ness of asus..  |
|
|
|
|
|
pikacu
|
Oct 2 2013, 11:49 AM
|
|
|
QUOTE(wavezard @ Oct 2 2013, 11:42 AM) hopefully my recently bough assus vivobook wont act up... |
|
|
|
|
|
SUSErgoProxi
|
Oct 2 2013, 03:33 PM
|
|
|
it's so-so.
when to Kedah's S.C.
It took 4 days to change mobo.
I just wished they do delivery or have a closer pickup point/S.C.
This post has been edited by ErgoProxi: Oct 2 2013, 03:40 PM
|
|
|
|
|
|
TSdeadmeat2012
|
Oct 4 2013, 01:07 AM
|
Getting Started
|
QUOTE(ajul @ Oct 2 2013, 10:30 AM) how long already they keep ur unit? is more then 1 month already |
|
|
|
|
|
Abk92
|
Oct 4 2013, 01:46 PM
|
|
|
QUOTE(deadmeat2012 @ Oct 4 2013, 01:07 AM) is more then 1 month already  aiyakk 1 month already meh  |
|
|
|
|
|
ajul
|
Oct 4 2013, 04:04 PM
|
|
|
QUOTE(deadmeat2012 @ Oct 4 2013, 01:07 AM) is more then 1 month already mybe they will keep up to last month of ur warranty expired..later if u return back...ur warranty just finish..  |
|
|
|
|
|
Mr.Docter
|
Oct 4 2013, 06:03 PM
|
|
|
QUOTE(deadmeat2012 @ Oct 4 2013, 01:07 AM) is more then 1 month already Man this is suck. Go make some noise bro. That's why I always inform my friend/customer to choose the brand that care about their customer after the purchase. |
|
|
|
|
|
JJKTP
|
Oct 4 2013, 11:16 PM
|
|
|
I thought Lenovo have on-site support package that you can buy.
|
|
|
|
|
Quote
0.0202sec
0.38
6 queries
GZIP Disabled