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 Astro B.yond Episode VI (Version 11.0), HD, PVR, IPTV and VOD

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kamikraze
post May 2 2014, 06:05 PM

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QUOTE(smileguy @ May 2 2014, 04:09 PM)
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dammit.. now i gotta need to find someone who already use astro for 24 months..
AjkR06
post May 2 2014, 10:21 PM

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QUOTE(kamikraze @ May 2 2014, 06:05 PM)
dammit.. now i gotta need to find someone who already use astro for 24 months..
*
If I'm not mistaken, my uncle has terminated his astro long time ago while still on contract and the CS told him about the RM500 charge will be prorated by them according to the remaining month(s) of your contract. Let's say, initial contract will be 24 months (2 years) for all the new subscription, so they will prorated it based on the following calculation...

500/24 = RM20.83

remaining contract : 12 months, thus;

RM20.83 x 12 months = RM249.96 + any remaining monthly subscription that are still available

My uncle case goes like that and again, it's about 6-7 years ago. Without further asking, he just paid the remaining balance because he moved to oversea to further his study there. Maybe they have change their procedure about termination within contract now and charge the sum of RM500 regardless of how many month(s) of your contract balance with them. notworthy.gif

It's better for you to contact astro CS or go straightly to their customer service office nearest to your area to clarify about this matter.

This post has been edited by AjkR06: May 2 2014, 10:23 PM
Liquid Snake
post May 2 2014, 11:28 PM

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Still didnt get the EPG update. Called cs already. They say need to wait for my decoder's turn. They also dont know when. hmmm
GKWong
post May 2 2014, 11:32 PM

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CS are just plain idiots that read their knowledge base. If not in their list then they dunno how to answer you and will simply give you lousy answer.
jimbet1337
post May 3 2014, 01:15 AM

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Hi, Byond user here but not subscribed with PVR.

World Cup is just next month for I think PVR can be quite useful so thinking of enabling it.

I understands that RM50 is needed for the installation & monthly fee is waived right? but until when? That's been bugging me for a while though. IINM the TNC mentioned Astro would start charging without notice?
kamikraze
post May 3 2014, 05:10 AM

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QUOTE(AjkR06 @ May 2 2014, 10:21 PM)
If I'm not mistaken, my uncle has terminated his astro long time ago while still on contract and the CS told him about the RM500 charge will be prorated by them according to the remaining month(s) of your contract. Let's say, initial contract will be 24 months (2 years) for all the new subscription, so they will prorated it based on the following calculation...

500/24 = RM20.83

remaining contract : 12 months, thus;

RM20.83 x 12 months = RM249.96 + any remaining monthly subscription  that are still available

My uncle case goes like that and again, it's about 6-7 years ago. Without further asking, he just paid the remaining balance because he moved to oversea to further his study there. Maybe they have change their procedure about termination within contract now and charge the sum of RM500 regardless of how many month(s) of your contract balance with them. notworthy.gif

It's better for you to contact astro CS or go straightly to their customer service office nearest to your area to clarify about this matter.
*
urrghh.. still will not less much as I'm kinda use Astro just for few months.. if they count RM20.83 for a months, just like half of the bill already.. maybe I shouldn't terminate astro.. let me think bout this again.. huhu.. thanks for the info smile.gif
AjkR06
post May 3 2014, 06:54 AM

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QUOTE(jimbet1337 @ May 3 2014, 01:15 AM)
Hi, Byond user here but not subscribed with PVR.

World Cup is just next month for I think PVR can be quite useful so thinking of enabling it.

I understands that RM50 is needed for the installation & monthly fee is waived right? but until when? That's been bugging me for a while though. IINM the TNC mentioned Astro would start charging without notice?
*
The monthly fee of rm10 for pvr service will be only 'waived' if you are subscribing to superpack. If you just subscribe for normal package, rm10 will be charge to you every month until you terminate your pvr subscription.
khairulnizam
post May 3 2014, 09:13 AM

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QUOTE(Anonymous34 @ May 2 2014, 02:20 PM)
Decoder tersebut dah rosak. Col Astro untuk tukar sbb ade lifetime warranty.
I think it's because of the lacking RAM and shit ass processor.
Get a newer decoder or PVR
*
yup bro..they change it with the new pvr..they said hardware problem.
jimbet1337
post May 3 2014, 11:09 PM

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QUOTE(AjkR06 @ May 3 2014, 06:54 AM)
The monthly fee of rm10 for pvr service will be only 'waived' if you are subscribing to superpack. If you just subscribe for normal package, rm10 will be charge to you every month until you terminate your pvr subscription.
*
I'm on Superpack 1. Thanks. I'm gonna contact them on Monday.
dannychen
post May 3 2014, 11:12 PM

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QUOTE(Liquid Snake @ May 2 2014, 11:28 PM)
Still didnt get the EPG update. Called cs already. They say need to wait for my decoder's turn. They also dont know when. hmmm
*
11. Will I be able to know exactly when the new TV Guide for my STB?
We’re unable to provide you the specific date, as the roll out is to all B.yond customers in phases. However, if you’ve yet to receive the new TV Guide software by end of May 2014, please do contact customer service.

13. What should I do in order to receive the new TV Guide?
Please note that the software roll out for the New TV Guide will be in phases. Please contact customer service if you’ve yet to receive the software update by end May 2014.
[After May 2014] Simply put your setup box in standby mode for at least 30 minutes. You can do this by pressing the power button on your remote. The clock time will be displayed when the decoder is in standby mode.

14. I have put my decoder on standby for some time, but I still haven’t received the software update. What should I do?
Please note that the software roll out for the New TV Guide will be in phases and has been extended to end May 2014. The software roll out has been extended to accommodate further compatibility testing to ensure an improved viewing experience for our customers. Please contact customer service if you’ve yet to receive the software update by end May 2014.
[After May 2014] Please unplug your setup box, wait 10 seconds, then plug it back in; and leave the decoder in standby mode for at least 30 minutes. If you have yet to receive the software update, please contact customer service for further assistance.
[Note to CCC: If the problem still persists, please perform force software update]
Anonymous34
post May 4 2014, 12:31 AM

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QUOTE(matchut @ May 2 2014, 03:08 PM)
already new one dmt 5 from samsung

user posted image
*
You have to wait. Today I also experienced this after forcing update too many times.
Anonymous34
post May 4 2014, 12:34 AM

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QUOTE(khairulnizam @ May 3 2014, 09:13 AM)
yup bro..they change it with the new pvr..they said hardware problem.
*
Depends. If old decoder,means lack of ram. New decoder means faulty chips or bad solder joint.
Anonymous34
post May 4 2014, 12:38 AM

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QUOTE(akifrabbani @ May 2 2014, 03:58 PM)
Anyone here has their PVR converted to Njoi? Still can record or not?
*
Cannot. I converted my old PVR to NJOI. Cannot record
But you still need 2 tuners.
Qash-M
post May 4 2014, 08:08 AM

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Attached Image Attached Image

Kah Lai Toi. tongue.gif
chuppachop
post May 4 2014, 10:35 AM

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Thanks for the Pixs. It's not astro branded. The info on the astro Chinese site mentioned the ch is also exported to Europe countries. 😊
skylinelover
post May 4 2014, 03:35 PM

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hi ya its been more than 1 month i never touch astro already brows.gif icon_idea.gif

QUOTE(chuppachop @ May 1 2014, 09:13 PM)
Thanks. Update, btw, E! Sister ch has shut down. Cheers.
*
about dam time laugh.gif rclxms.gif
Anonymous34
post May 4 2014, 09:51 PM

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QUOTE(skylinelover @ May 4 2014, 03:35 PM)
hi ya its been more than 1 month i never touch astro already brows.gif  icon_idea.gif
about dam time laugh.gif rclxms.gif
*
Are you disassembling your old decoder to check out the specs?
khairulnizam
post May 4 2014, 10:46 PM

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mak ai..sampai mcm tu sekali..dia ni obses sgt ke dgn astro..


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GKWong
post May 5 2014, 01:08 AM

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QUOTE(khairulnizam @ May 4 2014, 10:46 PM)
mak ai..sampai mcm tu sekali..dia ni obses sgt ke dgn astro..
*
thumbup.gif hahaha
Qash-M
post May 5 2014, 07:42 AM

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QUOTE(khairulnizam @ May 4 2014, 10:46 PM)
mak ai..sampai mcm tu sekali..dia ni obses sgt ke dgn astro..
*
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Still can't beat this. Autism posts at its "best". laugh.gif

>2014
>"Genre"

This post has been edited by Qash-M: May 5 2014, 07:44 AM

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