@LostAndFound

As I understand it, your data service would continue but all outgoing calls and sms (in the bundle or otherwise) will be barred.

promotion extended till 14 Feb

grace period is

60 days for the new plan

90 days for the old plan

This post has been edited by dgboy: Mar 21 2014, 09:26 PM

deactive period refers to grace period if you don't top up

since you'll be keeping your line active to use UMI, there's nothing for you to be concerned about

This post has been edited by dgboy: Mar 25 2014, 08:43 PM

Nope, at the moment the online account only gives credit balance/expiry date and topup history.

However, U Mobile is currently switching over to a new business support system from Ericsson, which may allow them to provide online statement in the future.

message from U Mobile

Dear valued customers, please be advised that we are upgrading our services from 27 April to 28 April 2014 to serve you better. During this period, you will not be able to top-up, check your balance, purchase subscriptions or make bill payments. Please top-up or make bill payments before 27 April 2014. We apologise for the inconvenience caused and thank you for your continuous support.

This post has been edited by dgboy: Apr 25 2014, 10:33 PM

you have to ask the customer service to do it

and, there is no missed call alert once voicemail is deactivated.

@apecorp

count 30 days from 11 May gives 09 June

however, the renewal time is stated wrongly due to system error

actual renewal will be around 11pm - 1am on 09-10 May

Set call Divert on Unanswered with 30 seconds delay (the max allowed under GSM)

divert to non-existent number

that's the only way to do it if you don't want to ask CS

your phone is then guaranteed to ring for 30 seconds before diverting

yes, any local number

the free data is used up first

Free internet when you top up is part of the prepaid plan these days

example

RM10 top up = 10MB free, valid for 10 days

@BenSow

The UMI minutes will be used up first, even if you call another U line.

And if you've got free internet quota after topping up, this will be deducted before your UMI quota.

The bonus credit just adds to your main credit, so can be spent how you like. Unlike DG and Hotlink, the bonus credit has no validity attached with it.

This post has been edited by dgboy: Aug 27 2014, 06:20 PM

since your need is more to data, it's better you subscribe MB instead of UMI, for example MB68 with 5GB for 30 days. call and SMS will be charged under normal prepaid tariff.

This post has been edited by dgboy: Sep 6 2014, 04:44 PM

dial *118*8#, what date is shown there?

[deleted]

This post has been edited by dgboy: Oct 6 2014, 07:16 PM

free youtube for umobile customers till year end

https://www.u.com.my/freestreaming

note: 2-10am daily, speed cap after 500mb

T&C apply

This post has been edited by dgboy: Oct 8 2014, 11:21 PM

about the youtube offer, I have clarified with UM that for UMI users you will get this offer upon first subscription or renewal after 08 October. you should get a confirmation sms once you qualify. please wait for the sms before you starting youtubing. cheers.

I was informed by UM that either is ok.

It's free for all until end of this year, except you have to wait for activation which depends on billing cycle for postpaid and subscription/renewal of UMI or MB for prepaid. Note too that it's only valid 2am~10am daily.